Post Content

RMV Greenfield, Governor Patrick, June 9, 2011 Governor Deval Patrick today joined MassDOT Secretary Mullan, Registrar Rachel Kaprielian, state and local officials in Greenfield to celebrate the grand opening of the new full service Registry of Motor Vehicles branch. The branch relocated this week to space at the MassDOT-owned Franklin County Chamber of Commerce Visitor Center located at the rotary at Interstate 91 and Route 2. The move improves customer service and achieves savings by maximizing existing space and eliminating the need to pay for a separate location.

The Visitor Center will continue to operate on site from April 15 to November 1, and the new RMV office will be open year-round. The former Greenfield RMV branch located in a privately-owned facility at 280 Main Street had a heating and cooling system that did not meet lease requirements and was insufficient for the volume of business. The new Greenfield location is the latest addition to the RMV’s continuing efforts to improve customer service and reduce costs by relocating high-cost branches to formerly vacant or under-utilized facilities owned/operated by MassDOT and other public agencies.

To keep wait times manageable, the RMV has introduced a series of measures to drive customers to online services at www.mass.gov/rmv. Last month the RMV announced that drivers can complete their online duplicate registrations in real time and print them out at home. The online duplicate registration service is one of 19 new Internet transactions available at www.mass.gov/rmv which have increased customer traffic by 40 percent. Customers can also use the RMV website to order a new license and complete all the necessary paperwork, make an appointment to complete the application in a branch, register as an organ tissue donor, book a road test and sign up for a free reminder service.

Written By:

Recent Posts

MBTA Launches the Better Bus Project, Schedules Regional Public Meetings posted on May 23

MBTA Launches the Better Bus Project, Schedules Regional Public Meetings

The MBTA today announced the launch of the Better Bus Project, a program focused on making improvements to the existing bus network through operational changes, targeted capital investments, and stakeholder partnerships. Throughout 2018 and 2019, the Better Bus team will identify improvements in bus service   …Continue Reading MBTA Launches the Better Bus Project, Schedules Regional Public Meetings

MassDOT Encourages Memorial Day Travelers to Plan Ahead posted on May 22

MassDOT Encourages Memorial Day Travelers to Plan Ahead

MassDOT advises Memorial Day holiday travelers to plan ahead, utilize MassDOT’s many travel “real time” tools to plan trips and use public transportation if possible to travel between destinations.  On Memorial Day, May 28, Registry of Motor Vehicle customer service locations will be closed, as   …Continue Reading MassDOT Encourages Memorial Day Travelers to Plan Ahead

MBTA: Special $10 Summer Weekend Commuter Rail Fare Begins Next Month posted on May 21

MBTA: Special $10 Summer Weekend Commuter Rail Fare Begins Next Month

The MBTA today announced a special $10 summer weekend fare on the Commuter Rail, valid for unlimited travel through all zones on Saturdays and Sundays beginning June 9. This pilot program will be offered every weekend through September 2. “We look forward to testing this   …Continue Reading MBTA: Special $10 Summer Weekend Commuter Rail Fare Begins Next Month