Governor Deval Patrick today joined MassDOT Secretary Mullan, Registrar Rachel Kaprielian, state and local officials in Greenfield to celebrate the grand opening of the new full service Registry of Motor Vehicles branch. The branch relocated this week to space at the MassDOT-owned Franklin County Chamber of Commerce Visitor Center located at the rotary at Interstate 91 and Route 2. The move improves customer service and achieves savings by maximizing existing space and eliminating the need to pay for a separate location.
The Visitor Center will continue to operate on site from April 15 to November 1, and the new RMV office will be open year-round. The former Greenfield RMV branch located in a privately-owned facility at 280 Main Street had a heating and cooling system that did not meet lease requirements and was insufficient for the volume of business. The new Greenfield location is the latest addition to the RMV’s continuing efforts to improve customer service and reduce costs by relocating high-cost branches to formerly vacant or under-utilized facilities owned/operated by MassDOT and other public agencies.
To keep wait times manageable, the RMV has introduced a series of measures to drive customers to online services at www.mass.gov/rmv. Last month the RMV announced that drivers can complete their online duplicate registrations in real time and print them out at home. The online duplicate registration service is one of 19 new Internet transactions available at www.mass.gov/rmv which have increased customer traffic by 40 percent. Customers can also use the RMV website to order a new license and complete all the necessary paperwork, make an appointment to complete the application in a branch, register as an organ tissue donor, book a road test and sign up for a free reminder service.
Fall River Route 79 Project: Ramp Closures May 28 posted on May 26
MassDOT will close the on-ramps to I-195 east and westbound from Route 79/138 and Broadway northbound, and from Central Street at Durfee Street/Milliken Boulevard on Thursday, May 28. The closures are necessary to demolish and reconstruct the last two elevated bridges as part of the …Continue Reading Fall River Route 79 Project: Ramp Closures May 28
MassDOT, Mapfre Insurance Encourage Safe Summer Driving posted on May 24
In time for Memorial Day, the kick-off to the summer driving season, MassDOT Acting Highway Administrator Thomas Tinlin joined MAPFRE Insurance in reminding motorists to adhere to speed limits, obey traffic laws and avoid distracted driving when traveling during the summer months. According to data …Continue Reading MassDOT, Mapfre Insurance Encourage Safe Summer Driving
Chelsea: Silver Line Gateway Project Bridge Closure posted on May 22
MassDOT will close the Washington Avenue Bridge in Chelsea on Tuesday, May 26 at 10:00 AM as part of the Silver Line Gateway Project. Appropriate detour signs will be in place to redirect traffic and pedestrians, and identify relocated bus stops. The bridge closure is …Continue Reading Chelsea: Silver Line Gateway Project Bridge Closure