Governor Deval Patrick today joined MassDOT Secretary Mullan, Registrar Rachel Kaprielian, state and local officials in Greenfield to celebrate the grand opening of the new full service Registry of Motor Vehicles branch. The branch relocated this week to space at the MassDOT-owned Franklin County Chamber of Commerce Visitor Center located at the rotary at Interstate 91 and Route 2. The move improves customer service and achieves savings by maximizing existing space and eliminating the need to pay for a separate location.
The Visitor Center will continue to operate on site from April 15 to November 1, and the new RMV office will be open year-round. The former Greenfield RMV branch located in a privately-owned facility at 280 Main Street had a heating and cooling system that did not meet lease requirements and was insufficient for the volume of business. The new Greenfield location is the latest addition to the RMV’s continuing efforts to improve customer service and reduce costs by relocating high-cost branches to formerly vacant or under-utilized facilities owned/operated by MassDOT and other public agencies.
To keep wait times manageable, the RMV has introduced a series of measures to drive customers to online services at www.mass.gov/rmv. Last month the RMV announced that drivers can complete their online duplicate registrations in real time and print them out at home. The online duplicate registration service is one of 19 new Internet transactions available at www.mass.gov/rmv which have increased customer traffic by 40 percent. Customers can also use the RMV website to order a new license and complete all the necessary paperwork, make an appointment to complete the application in a branch, register as an organ tissue donor, book a road test and sign up for a free reminder service.
MassDOT Announces Completion of Trapelo Road Reconstruction Project posted on Sep 28
Transportation Secretary and CEO Stephanie Pollack, Highway Administrator Thomas J. Tinlin, State Senator Will Brownsberger and state and local officials today announced the completion of the Trapelo Road Reconstruction project. A ribbon cutting ceremony was held today in Belmont to celebrate the project’s conclusion. “The …Continue Reading MassDOT Announces Completion of Trapelo Road Reconstruction Project
Martha’s Vineyard Drawbridge Nationally Recognized as Top 10 Project posted on Sep 28
MassDOT announced that ROADS & BRIDGES magazine has named the Lagoon Pond Drawbridge on Martha’s Vineyard to its list of Top 10 Bridge Projects for 2016. A $43.7 million project, the Lagoon Pond Drawbridge is a 350-foot bascule bridge that it is opened and closed …Continue Reading Martha’s Vineyard Drawbridge Nationally Recognized as Top 10 Project
MassDOT Activates Real Time Traffic Displays on Interstate 195 posted on Sep 27
MassDOT announced the expansion of its Real Time Traffic System (Go-Time) with additional displays along 40 miles of Interstate 195, from Seekonk to Wareham. This expansion will include 10 signs, providing travel times to 20 destinations, (12 of these 20 destinations will be displaying travel …Continue Reading MassDOT Activates Real Time Traffic Displays on Interstate 195