Governor Deval Patrick today joined MassDOT Secretary Mullan, Registrar Rachel Kaprielian, state and local officials in Greenfield to celebrate the grand opening of the new full service Registry of Motor Vehicles branch. The branch relocated this week to space at the MassDOT-owned Franklin County Chamber of Commerce Visitor Center located at the rotary at Interstate 91 and Route 2. The move improves customer service and achieves savings by maximizing existing space and eliminating the need to pay for a separate location.
The Visitor Center will continue to operate on site from April 15 to November 1, and the new RMV office will be open year-round. The former Greenfield RMV branch located in a privately-owned facility at 280 Main Street had a heating and cooling system that did not meet lease requirements and was insufficient for the volume of business. The new Greenfield location is the latest addition to the RMV’s continuing efforts to improve customer service and reduce costs by relocating high-cost branches to formerly vacant or under-utilized facilities owned/operated by MassDOT and other public agencies.
To keep wait times manageable, the RMV has introduced a series of measures to drive customers to online services at www.mass.gov/rmv. Last month the RMV announced that drivers can complete their online duplicate registrations in real time and print them out at home. The online duplicate registration service is one of 19 new Internet transactions available at www.mass.gov/rmv which have increased customer traffic by 40 percent. Customers can also use the RMV website to order a new license and complete all the necessary paperwork, make an appointment to complete the application in a branch, register as an organ tissue donor, book a road test and sign up for a free reminder service.
Boston: Massachusetts Avenue Bridge Public Hearing Set posted on Mar 2
MassDOT has scheduled a Design Public Hearing for the proposed Massachusetts Avenue Bridge over Commonwealth Avenue Project in Boston as follows: Boston Central Library, Commonwealth Salon, 700 Boylston Street, Wednesday, March 25, 2015, 6:30PM-8:00PM The purpose of this hearing is to provide the public with …Continue Reading Boston: Massachusetts Avenue Bridge Public Hearing Set
Remembering the Fall River Line posted on Feb 28
South Coast Rail will transport passengers to Boston from Fall River and New Bedford. Both South Coast cities have rich histories, including Fall River’s stint as a gateway to the mid-Atlantic. Until about 80 years ago, the most direct route to New York City from …Continue Reading Remembering the Fall River Line
Comprehensive New England Regional Transportation Maps posted on Feb 27
MassDOT today announced release of the first ever comprehensive New England Regional Transportation Maps. These maps show all privately operated rail, bus, and ferry service across New England and connecting services to New York State. MassDOT’s Rail & Transit Division developed the maps in coordination …Continue Reading Comprehensive New England Regional Transportation Maps