Governor Deval Patrick today joined MassDOT Secretary Mullan, Registrar Rachel Kaprielian, state and local officials in Greenfield to celebrate the grand opening of the new full service Registry of Motor Vehicles branch. The branch relocated this week to space at the MassDOT-owned Franklin County Chamber of Commerce Visitor Center located at the rotary at Interstate 91 and Route 2. The move improves customer service and achieves savings by maximizing existing space and eliminating the need to pay for a separate location.
The Visitor Center will continue to operate on site from April 15 to November 1, and the new RMV office will be open year-round. The former Greenfield RMV branch located in a privately-owned facility at 280 Main Street had a heating and cooling system that did not meet lease requirements and was insufficient for the volume of business. The new Greenfield location is the latest addition to the RMV’s continuing efforts to improve customer service and reduce costs by relocating high-cost branches to formerly vacant or under-utilized facilities owned/operated by MassDOT and other public agencies.
To keep wait times manageable, the RMV has introduced a series of measures to drive customers to online services at www.mass.gov/rmv. Last month the RMV announced that drivers can complete their online duplicate registrations in real time and print them out at home. The online duplicate registration service is one of 19 new Internet transactions available at www.mass.gov/rmv which have increased customer traffic by 40 percent. Customers can also use the RMV website to order a new license and complete all the necessary paperwork, make an appointment to complete the application in a branch, register as an organ tissue donor, book a road test and sign up for a free reminder service.
Governor Patrick Announces Knowledge Corridor Line Purchase posted on Aug 20
Governor Deval Patrick today announced an agreement in principle allowing the Commonwealth to purchase the Knowledge Corridor rail line between East Northfield and Springfield from Pan Am Southern, a joint venture of Pan Am and Norfolk Southern. The 49-mile segment of rail is currently undergoing …Continue Reading Governor Patrick Announces Knowledge Corridor Line Purchase
Morton Street Bridge Opens Ahead of Schedule posted on Aug 19
MassDOT announced the successful opening of the new Morton Street Bridge in Mattapan more than a full day ahead of the already accelerated schedule. The original structurally deficient bridge carrying Morton Street over the MBTA commuter rail tracks closed on Friday, August 8 for final …Continue Reading Morton Street Bridge Opens Ahead of Schedule
Berkley: Padelford Street Bridge Opens posted on Aug 18
MassDOT’s Highway Division Administrator Frank DePaola today joined state and local officials in celebrating the opening of the new Padelford Street Bridge in Berkley. The $5.65 million project used fast track “Design Build” rapid construction techniques to replace the bridge structure. The result: a limited …Continue Reading Berkley: Padelford Street Bridge Opens