Governor Deval Patrick today joined MassDOT Secretary Mullan, Registrar Rachel Kaprielian, state and local officials in Greenfield to celebrate the grand opening of the new full service Registry of Motor Vehicles branch. The branch relocated this week to space at the MassDOT-owned Franklin County Chamber of Commerce Visitor Center located at the rotary at Interstate 91 and Route 2. The move improves customer service and achieves savings by maximizing existing space and eliminating the need to pay for a separate location.
The Visitor Center will continue to operate on site from April 15 to November 1, and the new RMV office will be open year-round. The former Greenfield RMV branch located in a privately-owned facility at 280 Main Street had a heating and cooling system that did not meet lease requirements and was insufficient for the volume of business. The new Greenfield location is the latest addition to the RMV’s continuing efforts to improve customer service and reduce costs by relocating high-cost branches to formerly vacant or under-utilized facilities owned/operated by MassDOT and other public agencies.
To keep wait times manageable, the RMV has introduced a series of measures to drive customers to online services at www.mass.gov/rmv. Last month the RMV announced that drivers can complete their online duplicate registrations in real time and print them out at home. The online duplicate registration service is one of 19 new Internet transactions available at www.mass.gov/rmv which have increased customer traffic by 40 percent. Customers can also use the RMV website to order a new license and complete all the necessary paperwork, make an appointment to complete the application in a branch, register as an organ tissue donor, book a road test and sign up for a free reminder service.
MassDOT, AAA NE Celebrate RMV Service Location in South Attleboro posted on Dec 9
The Massachusetts Department of Transportation Registry of Motor Vehicles (RMV), in partnership with AAA Northeast (AAA), announced today that the South Attleboro AAA Branch, located at 405 Washington Street, now offers select RMV license and registration services to AAA members. With the addition of South …Continue Reading MassDOT, AAA NE Celebrate RMV Service Location in South Attleboro
Weston: I-90 Traffic Pattern Shifts posted on Dec 8
MassDOT today announced upcoming traffic pattern shifts along I-90 at Interchange 14 in Weston beginning tonight to allow for Stage 3 construction operations in the toll demolition and road reconstruction process. These Stage 3 traffic shifts and construction operations were scheduled to take place in …Continue Reading Weston: I-90 Traffic Pattern Shifts
City of Everett, MBTA: Broadway Bus Lane Pilot Program posted on Dec 8
The MBTA and the City of Everett are piloting a bus-only lane on Broadway between Ferry St and Route 16 this week, Monday-Friday, December 5-9. The bus-only lane is keeping Routes 97, 104, 109, 110, and 112 ahead of other traffic! Check out this brief …Continue Reading City of Everett, MBTA: Broadway Bus Lane Pilot Program