Governor Deval Patrick today joined MassDOT Secretary Mullan, Registrar Rachel Kaprielian, state and local officials in Greenfield to celebrate the grand opening of the new full service Registry of Motor Vehicles branch. The branch relocated this week to space at the MassDOT-owned Franklin County Chamber of Commerce Visitor Center located at the rotary at Interstate 91 and Route 2. The move improves customer service and achieves savings by maximizing existing space and eliminating the need to pay for a separate location.
The Visitor Center will continue to operate on site from April 15 to November 1, and the new RMV office will be open year-round. The former Greenfield RMV branch located in a privately-owned facility at 280 Main Street had a heating and cooling system that did not meet lease requirements and was insufficient for the volume of business. The new Greenfield location is the latest addition to the RMV’s continuing efforts to improve customer service and reduce costs by relocating high-cost branches to formerly vacant or under-utilized facilities owned/operated by MassDOT and other public agencies.
To keep wait times manageable, the RMV has introduced a series of measures to drive customers to online services at www.mass.gov/rmv. Last month the RMV announced that drivers can complete their online duplicate registrations in real time and print them out at home. The online duplicate registration service is one of 19 new Internet transactions available at www.mass.gov/rmv which have increased customer traffic by 40 percent. Customers can also use the RMV website to order a new license and complete all the necessary paperwork, make an appointment to complete the application in a branch, register as an organ tissue donor, book a road test and sign up for a free reminder service.
MassDOT Launches Two Improved Traffic Websites posted on Jul 1
MassDOT today announced the relaunch of two improved live traffic websites to provide motorists with better access to real-time traffic information, including access to more than 350 live streaming traffic cameras across the Commonwealth. The enhancements are part of MassDOT’s effort to provide drivers with information …Continue Reading MassDOT Launches Two Improved Traffic Websites
Fall River Milestone: New Route 79 Southbound Roadway Open posted on Jul 1
MassDOT contractors in Fall River have reached another milestone with the opening of the new Route 79 southbound roadway. The temporary off-ramp from Route 79 South to South Davol Street has been closed. Southbound traffic from Davol Street will continue to use South Davol Street …Continue Reading Fall River Milestone: New Route 79 Southbound Roadway Open
Plan Ahead for July 4 Travel posted on Jun 29
MassDOT encourages the public to travel safely on the 4th of July holiday weekend, drive during lower volume times on major roadways, and use public transportation where possible. MassDOT suspends all construction work on major arterial roadways from 12 p.m., Friday, July 1, through the …Continue Reading Plan Ahead for July 4 Travel