Governor Deval Patrick today joined MassDOT Secretary Mullan, Registrar Rachel Kaprielian, state and local officials in Greenfield to celebrate the grand opening of the new full service Registry of Motor Vehicles branch. The branch relocated this week to space at the MassDOT-owned Franklin County Chamber of Commerce Visitor Center located at the rotary at Interstate 91 and Route 2. The move improves customer service and achieves savings by maximizing existing space and eliminating the need to pay for a separate location.
The Visitor Center will continue to operate on site from April 15 to November 1, and the new RMV office will be open year-round. The former Greenfield RMV branch located in a privately-owned facility at 280 Main Street had a heating and cooling system that did not meet lease requirements and was insufficient for the volume of business. The new Greenfield location is the latest addition to the RMV’s continuing efforts to improve customer service and reduce costs by relocating high-cost branches to formerly vacant or under-utilized facilities owned/operated by MassDOT and other public agencies.
To keep wait times manageable, the RMV has introduced a series of measures to drive customers to online services at www.mass.gov/rmv. Last month the RMV announced that drivers can complete their online duplicate registrations in real time and print them out at home. The online duplicate registration service is one of 19 new Internet transactions available at www.mass.gov/rmv which have increased customer traffic by 40 percent. Customers can also use the RMV website to order a new license and complete all the necessary paperwork, make an appointment to complete the application in a branch, register as an organ tissue donor, book a road test and sign up for a free reminder service.
Natick: MassDOT Breaks Ground on Marion Street Bridge posted on May 4
MassDOT today broke ground on a new bridge that will carry Marion Street over railroad tracks in Natick. The new bridge will feature a single superstructure with steel beams, concrete deck with asphalt surface on existing abutments, and a 6-foot wide sidewalk. Pedestrian access will …Continue Reading Natick: MassDOT Breaks Ground on Marion Street Bridge
MBTA Projects 12.8% Reduction in Energy Costs posted on May 4
The MBTA projects a 12.8 percent reduction in energy costs for the 2017 Fiscal Year, and expects to see additional savings during the next three years, according to a presentation made recently to the MBTA’s Fiscal and Management Control Board. The cost savings are the …Continue Reading MBTA Projects 12.8% Reduction in Energy Costs
MassDOT Launches “Go-Time” Real-Time Traffic Information posted on May 3
MassDOT announced the first activation of the Commonwealth’s Real-Time Traffic Information System (Go-Time) set to expand statewide by the end of the year. Three new Real-Time Traffic displays were launched in the area of Rt. 140 in Taunton. These displays include travel times from Rt. …Continue Reading MassDOT Launches “Go-Time” Real-Time Traffic Information