Governor Deval Patrick today joined MassDOT Secretary Mullan, Registrar Rachel Kaprielian, state and local officials in Greenfield to celebrate the grand opening of the new full service Registry of Motor Vehicles branch. The branch relocated this week to space at the MassDOT-owned Franklin County Chamber of Commerce Visitor Center located at the rotary at Interstate 91 and Route 2. The move improves customer service and achieves savings by maximizing existing space and eliminating the need to pay for a separate location.
The Visitor Center will continue to operate on site from April 15 to November 1, and the new RMV office will be open year-round. The former Greenfield RMV branch located in a privately-owned facility at 280 Main Street had a heating and cooling system that did not meet lease requirements and was insufficient for the volume of business. The new Greenfield location is the latest addition to the RMV’s continuing efforts to improve customer service and reduce costs by relocating high-cost branches to formerly vacant or under-utilized facilities owned/operated by MassDOT and other public agencies.
To keep wait times manageable, the RMV has introduced a series of measures to drive customers to online services at www.mass.gov/rmv. Last month the RMV announced that drivers can complete their online duplicate registrations in real time and print them out at home. The online duplicate registration service is one of 19 new Internet transactions available at www.mass.gov/rmv which have increased customer traffic by 40 percent. Customers can also use the RMV website to order a new license and complete all the necessary paperwork, make an appointment to complete the application in a branch, register as an organ tissue donor, book a road test and sign up for a free reminder service.
Permanent Bike Pump Station Installed at State Transportation Building posted on Oct 12
The bike parking facility of the State Transportation Building received a new, secure bike pump and stand this fall. Free and open to the public, MassDOT staff, local residents and visitors are welcome to use the pump located at 10 Park Plaza in Downtown Boston! …Continue Reading Permanent Bike Pump Station Installed at State Transportation Building
2015 Moving Together Conference: Join Us! posted on Oct 10
MassDOT as part of the GreenDOT sustainability policy is pleased to invite you to the 2015 Moving Together Conference! The conference is scheduled as follows: Wednesday, November 4, 2015, 7:45 AM – 4:30 PM, Boston Park Plaza Hotel, 50 Park Plaza at Arlington, Boston This …Continue Reading 2015 Moving Together Conference: Join Us!
Haverhill: Bradford Rail Trail Groundbreaking posted on Oct 9
MassDOT Rail & Transit Division Administrator Astrid Glynn joined elected officials and supporters today in Haverhill to celebrate the Bradford Rail Trail groundbreaking. When completed, the 3,300 foot long Rail Trail will be located between the Basilere Bridge, the Comeau Bridge near South Elm Street …Continue Reading Haverhill: Bradford Rail Trail Groundbreaking