Governor Deval Patrick today joined MassDOT Secretary Mullan, Registrar Rachel Kaprielian, state and local officials in Greenfield to celebrate the grand opening of the new full service Registry of Motor Vehicles branch. The branch relocated this week to space at the MassDOT-owned Franklin County Chamber of Commerce Visitor Center located at the rotary at Interstate 91 and Route 2. The move improves customer service and achieves savings by maximizing existing space and eliminating the need to pay for a separate location.
The Visitor Center will continue to operate on site from April 15 to November 1, and the new RMV office will be open year-round. The former Greenfield RMV branch located in a privately-owned facility at 280 Main Street had a heating and cooling system that did not meet lease requirements and was insufficient for the volume of business. The new Greenfield location is the latest addition to the RMV’s continuing efforts to improve customer service and reduce costs by relocating high-cost branches to formerly vacant or under-utilized facilities owned/operated by MassDOT and other public agencies.
To keep wait times manageable, the RMV has introduced a series of measures to drive customers to online services at www.mass.gov/rmv. Last month the RMV announced that drivers can complete their online duplicate registrations in real time and print them out at home. The online duplicate registration service is one of 19 new Internet transactions available at www.mass.gov/rmv which have increased customer traffic by 40 percent. Customers can also use the RMV website to order a new license and complete all the necessary paperwork, make an appointment to complete the application in a branch, register as an organ tissue donor, book a road test and sign up for a free reminder service.
Danvers: Route 128/Route 62 Interchange Crash Reduction posted on Oct 21
MassDOT has announced that due to several recent improvements, there has been a sharp reduction in the number of traffic crashes at the interchange of Route 128 with Route 62 in Danvers. MassDOT worked collaboratively for several months with elected and local officials, the Danvers …Continue Reading Danvers: Route 128/Route 62 Interchange Crash Reduction
MBTA Forest Hills Bus Canopy Public Meeting Set posted on Oct 21
The Casey Arborway Project includes expansion of the Upper Busway at the MBTA’s lntermodal Forest Hills Station. A Public Meeting on the Forest Hills Bus Canopy Project has been scheduled as follows: Wednesday, November 2, 6:30 to 8:30 PM, The English High School, 144 McBride …Continue Reading MBTA Forest Hills Bus Canopy Public Meeting Set
All Electronic Tolling Information, Public Meeting posted on Oct 19
The new All Electronic Tolling program on I-90 and the Boston tunnels will “go live” on Friday night, October 28th. A final Toll Plaza Demolition Public Meeting is set for tonight: • Wednesday, October 19th – Brighton WGBH – Yawkey Theater, One Guest Street Plaza …Continue Reading All Electronic Tolling Information, Public Meeting