MassDOT officials today opened an RMV branch at the AAA Southern New England in Framingham. The opening restores local registry services to Metro West residents and is the third AAA office to offer its members the opportunity to renew licenses and registrations following a successful year-long pilot program with MassDOT's RMV Division.
Lieutenant Governor Tim Murray, Registrar Rachel Kaprielian and AAA Southern New England President & CEO Mark A. Shaw joined state legislators to launch the new service at AAA Framingham. Along with the two previously opened locations in Plymouth and Worcester, the Framingham AAA office will offer its members the opportunity to renew their licenses and vehicle registrations during regular business hours which include Saturdays from 9 a.m to 1 p.m.
AAA has successfully provided RMV services in Rhode Island and Connecticut for several years and the start of the permanent program in Massachusetts is expected to be a popular benefit for AAA members.
Registration and driver license renewals will be available at the three AAA locations during regular business hours: Monday-Friday, 9 a.m.-5 p.m., and Saturdays from 9 a.m.-1 p.m. AAA Framingham is located at 653 Worcester Road (Route 9),AAA Plymouth at 29 Home Depot Drive and AAA Worcester at 25 Mountain Street East.
In the last two years, MassDOT RMV has made the online branch the busiest by adding more than a dozen new transactions to the website which resulted in 40% more customer traffic. Recently, the RMV unveiled its latest online transaction, giving permit holders the ability to schedule road tests online. In May, the RMV added another feature that allows drivers to cancel their license plates online rather than turning them in at a branch.