Post Content

Rachel, November 14, 2011MassDOT Registrar of Motor Vehicles Rachel Kaprielian today joined AAA Pioneer Valley President and CEO Chris Mensing at the AAA branch in West Springfield to launch the newest MassDOT/AAA partnership location to offer Registry services. This newest RMV branch will serve AAA Members residing in the Pioneer Valley at their AAA West Springfield location at 150 Capital Drive.

The program is part of the RMV focus on enhancing customer service by expanding service options and reducing wait times. AAA will offer routine license and registration renewals Monday, Tuesday, Wednesday and Friday 9 AM to 5:30 PM, Thursdays 9 AM to 7 PM and Saturdays 9 AM to 1 PM.

“MassDOT is committed to improving customer service,” said Registrar Kaprielian. “Our innovative partnership with AAA helps reduce wait times, and complements the service already provided by RMV employees.”

“The partnership formed with RMV last year has elevated the level of service to the state’s motorists,” said AAA President Mensing. “We are pleased to expand this successful program, already available in Framingham, Worcester, Saugus, Boston and Cape Cod, to our loyal members in Hampden, Hampshire and Franklin counties."

For more information on the RMV, including access to expanded online services including license and registration renewals, visit http://www.mass.gov/rmv. For more information on AAA, visit http://www.aaa.com/branches.

Written By:

Recent Posts

Massachusetts RMV Renews Over 163,000 Licenses & IDs Online During REAL ID Promotion posted on Sep 18

BOSTON – The Massachusetts Registry of Motor Vehicles (RMV) continues to encourage all eligible customers to renew their Standard Massachusetts driver’s license or Massachusetts ID card online at Mass.Gov/RMV in order to qualify for a free upgrade to a REAL ID credential in 2021. This   …Continue Reading Massachusetts RMV Renews Over 163,000 Licenses & IDs Online During REAL ID Promotion

Baker‐Polito Administration Awards Over $800,000 to Municipalities for Improvements to Road-Stream Crossings posted on Sep 14

Baker‐Polito Administration Awards Over $800,000 to Municipalities for Improvements to Road-Stream Crossings

BECKET – The Baker‐Polito Administration today announced $806,880 in grants to support culvert replacement projects that improve municipal roads and river health in communities across the Commonwealth. Provided by the Department of Fish and Game’s Division of Ecological Restoration (DER), the grants support projects that   …Continue Reading Baker‐Polito Administration Awards Over $800,000 to Municipalities for Improvements to Road-Stream Crossings

Public meeting scheduled for Statewide Exit Renumbering Project posted on Sep 11

BOSTON – The Massachusetts Department of Transportation (MassDOT) is announcing an upcoming virtual Public Information Meeting for MassDOT’s Statewide Exit Renumbering Project on Thursday, September 24 from 6:30 p.m., to 7:30 p.m. This project is converting all existing exit numbers on freeways to a milepost-based   …Continue Reading Public meeting scheduled for Statewide Exit Renumbering Project