Post Content

Rachel, November 14, 2011MassDOT Registrar of Motor Vehicles Rachel Kaprielian today joined AAA Pioneer Valley President and CEO Chris Mensing at the AAA branch in West Springfield to launch the newest MassDOT/AAA partnership location to offer Registry services. This newest RMV branch will serve AAA Members residing in the Pioneer Valley at their AAA West Springfield location at 150 Capital Drive.

The program is part of the RMV focus on enhancing customer service by expanding service options and reducing wait times. AAA will offer routine license and registration renewals Monday, Tuesday, Wednesday and Friday 9 AM to 5:30 PM, Thursdays 9 AM to 7 PM and Saturdays 9 AM to 1 PM.

“MassDOT is committed to improving customer service,” said Registrar Kaprielian. “Our innovative partnership with AAA helps reduce wait times, and complements the service already provided by RMV employees.”

“The partnership formed with RMV last year has elevated the level of service to the state’s motorists,” said AAA President Mensing. “We are pleased to expand this successful program, already available in Framingham, Worcester, Saugus, Boston and Cape Cod, to our loyal members in Hampden, Hampshire and Franklin counties."

For more information on the RMV, including access to expanded online services including license and registration renewals, visit http://www.mass.gov/rmv. For more information on AAA, visit http://www.aaa.com/branches.

Written By:

Recent Posts

MassDOT Secretary Announces MBTA Leadership Team posted on Jul 30

MassDOT Secretary Announces MBTA Leadership Team

Today, MassDOT Secretary Stephanie Pollack announced Brian Shortsleeve will serve as the Chief Administrator for the MBTA, working alongside the newly appointed Fiscal and Management Control Board (FMCB), interim General Manager Frank DePaola, who will continue in his current role focusing solely on operations and   …Continue Reading MassDOT Secretary Announces MBTA Leadership Team

MBTA Orange Line Service Alert: Suspension of Weekend Service August 1-2 posted on Jul 29

MBTA Orange Line Service Alert: Suspension of Weekend Service August 1-2

The MBTA has scheduled necessary track maintenance activities on the Orange Line for this weekend, Saturday, August 1st and Sunday, August 2nd. Weekend service will be suspended between Forest Hills and Ruggles Stations. During the suspension of service, work crews will remove and replace rail   …Continue Reading MBTA Orange Line Service Alert: Suspension of Weekend Service August 1-2

Longfellow Bridge: August Closures Update posted on Jul 29

Longfellow Bridge: August Closures Update

The Longfellow Bridge Rehabilitation Project moves forward with demolition work that will require bridge closures. MassDOT’s contractor, White-Skanska-Consigli JV (WSC), will periodically close the Longfellow Bridge to all vehicular traffic beginning on Saturday, August 1 through Friday, August 21. The closures are necessary to safely   …Continue Reading Longfellow Bridge: August Closures Update