Post Content

RMV_LogoMassDOT’s Registry of Motor Vehicles Division has announced an upcoming adjustment to business hours at six RMV branches.

Beginning Monday, September 9, branches in Brockton, Lawrence, Milford, Springfield, Taunton and Worcester will open for business at 9am, instead of the current 8am opening.

Traditionally thought of as a weekday 9 to 5 operation, the 8am branch openings have failed to resonate with customers since the early hours were first introduced in 2010.

“The adjustment is in response to customer behavior and the Registry’s ongoing efforts to better serve our customers,” said Registrar of Motor Vehicles Rachel Kaprielian. “Traffic in our branches continues to be heaviest late into the afternoon; this move will help guarantee staffing levels more closely match customer demand throughout the day.”

The branches in Brockton, Lawrence, Milford, Springfield, Taunton and Worcester will be open from 9am to 5pm on Mondays, Tuesdays, Wednesdays and Fridays. Alternative service hours will be offered at these six branches on Thursdays; the branches will open at 10am and close at 6pm. The adjustment marks the first time services hours will be extended to 6pm on Thursdays in Milford and Taunton.

For additional branch locations, hours and current wait-times, please visit MassRMV.com. Customers are encouraged to save time by performing their transaction online.

Written By:

Recent Posts

MBTA Debuts Performance Dashboard 2.0 posted on Jul 29

MBTA Debuts Performance Dashboard 2.0

The MBTA has launched the next phase of the Performance Dashboard that tracks daily reliability levels of the four subway lines and all 170 bus routes. Responding to customer requests, the Performance Dashboard 2.0 now delivers performance trends over time. The updated dashboard also added   …Continue Reading MBTA Debuts Performance Dashboard 2.0

RMV Unveils New Driver’s License and Security Features posted on Jul 26

RMV Unveils New Driver’s License and Security Features

The Massachusetts Registry of Motor Vehicles today unveiled a new Driver’s License and Mass ID design to be phased in over 5 years at no additional cost to customers. Last updated in 2010, the designs include new security features better protecting the identity of customers   …Continue Reading RMV Unveils New Driver’s License and Security Features

Governor Baker Signs REAL ID Compliance Legislation posted on Jul 26

Governor Baker Signs REAL ID Compliance Legislation

Governor Charlie Baker has signed bipartisan legislation to ensure Massachusetts’ compliance with the federal REAL ID Act, while adopting public safety standards so the Commonwealth’s citizens can continue to enter federal buildings and board domestic flights and ensuring that state credentials are issued to residents   …Continue Reading Governor Baker Signs REAL ID Compliance Legislation