Lieutenant Governor Timothy Murray and MassDOT Registrar Rachel Kaprielian today hailed last night's vote by the Southbridge town council to enter into an agreement to open a new RMV branch at the Casaubon Senior Center. Through this local and state partnership, the city will provide lower cost space for the new RMV office, which supports the administration's transportation reform efforts to increase savings and improve customer service. Additionally, the new RMV expects to create more foot-traffic in the area, likely boosting the town's efforts to revitalize the downtown business district.
The new Southbridge branch to open by early fall will occupy 2,100 square feet in the Casaubon Senior Center and will offer all license and registration services. It will be open Monday through Friday from 9:00am to 5:00pm.
To address severe budget constraints and reduce private leasing costs, the RMV closed eight branches including the branch in Southbridge. To minimize the impact on customer traffic, the RMV is working with sister transportation agencies, municipalities and local delegations to locate new branches in rent-free public spaces.
Registrar Kaprielian said the new Southbridge branch should help moderate customer traffic in Worcester which saw increased demand for service since the previous Southbridge branch closed.
MassDOT RMV Division serves more than 4.6 million drivers at 30 branch locations and online at www.mass.gov/rmv. In the past two years, the RMV has added more than a dozen internet transactions to the website enabling customers to apply online for a first time license or convert an out-of-state license and then schedule a branch appointment; renew a license, ID, and registration; order a driving record, police crash report and Fast Lane transponder; view the status of a license, registration, driver education certificate and title; sign up for a license renewal reminder and organ donation as well as cancel a registration plate.
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