MassDOT Secretary and CEO Jeff Mullan joined MBTA Deputy GM and Chief Financial Officer Jonathan Davis and four other national experts at a May 2010 forum on innovative technology in transportation and its potential to improve customer service and enhance efficient operations and increase revenues.
The forum was sponsered by the Pioneer Institute and the Center for Strategic Studies at the College of Business at Northeastern University.
Panelists discussed the use of technology to improve customer experience at modest cost and how to use technology to better coordinate of transportation assets and create greater value.
Each leader provided ideas to encourage transportation leaders to think beyond revenues and examine how the use of innovative technologies create value for customers while offering opportunities to operate more efficiently and to generate greater funding.
As Secretary Mullan told the forum, "When I was appointed Secretary I said that we would bring a business-like approach to the Department of Transportation and that is exactly what we are doing. Our vision is to lead the nation in transportation excellence."
Plan Ahead for Memorial Day Weekend Travel posted on May 24
MassDOT encourages travelers to plan ahead and travel safely during the Memorial Day holiday weekend. The heaviest traffic is observed during Thursday, Friday, and Monday afternoons and early evenings. Drivers are encouraged to make travel plans accordingly and if possible avoid peak traffic volumes between …Continue Reading Plan Ahead for Memorial Day Weekend Travel
MBTA: Hoverboards Not Allowed posted on May 24
Effective immediately, hoverboards are prohibited on all MBTA property, including stations, buses, subways, trains, and commuter boats. MBTA subway and bus personnel, along with Keolis Commuter Rail staff have been informed that customers with hoverboards shall not be permitted to bring such devices into MBTA …Continue Reading MBTA: Hoverboards Not Allowed
MBTA General Manager DePaola Retirement posted on May 24
Frank DePaola, P.E., who has served as General Manager of the Massachusetts Bay Transportation Authority (MBTA) since February 2015, announced to staff that he plans to retire after his current appointment expires on June 30. Secretary of Transportation Stephanie Pollack thanked DePaola in a letter …Continue Reading MBTA General Manager DePaola Retirement