Post Content

Fore River Bridge, Quincy Tower, August 29, 2013MassDOT today announced the launch of a new Customer Notification System to provide timely information by e-mail to customers about upcoming events and service changes for major bridge projects along with Boston area interstate highway planned overnight lane and ramp closures.

Customers can subscribe to receive alerts by email about the projects of interest to them by visiting a new, one-stop notification web page:  https://public.govdelivery.com/accounts/MADOT/subscriber/new

“We are committed to improving customer service and providing useful information in a simple to receive and timely manner,” said MassDOT Secretary & CEO Richard A. Davey. “Just as the new MBTA T-Alerts system allows T riders to sign up and receive alerts about service issues, we are moving to provide roadway users and those interested in major projects with the same kinds of options.”

Beginning today, customers will be able to visit the notification web page, enter a contact e-mail and select from a list of topics for e-mail notification of project service impacts, upcoming meetings, and other important information.

Projects and topics available for e-mail notifications initially will include:

  • Longfellow Bridge
  • Charles River Basin Bridges
  • Whittier Bridge
  • Burns Bridge
  • Route 79/Braga Bridge
  • Fore River Bridge
  • Boston area I-90, I-93 weekly list of pre-planned overnight lane and ramp closures

The listing of MassDOT communications available via the new notification system will be expanded in the coming months.

Each person signing up online will automatically receive a welcome message confirming their subscription and reminding them to check back as MassDOT adds new topics as they become available.

Some project websites will include a direct link to sign up for the communications directly related to that project.

Subscribers will receive notifications via email through the MassDOT partnership with GovDelivery, a leader in public digital communication also providing service to more than 500 government organizations, including the MBTA for T-Alerts.

Written By:

Recent Posts

South Station Expansion: 1980s Renovation posted on Jan 31

South Station Expansion: 1980s Renovation

The South Station Expansion project is about improving transportation service through more train tracks and redesigned platforms; upgraded switches, signals, and other infrastructure; and new passenger amenities. The proposed expansion will protect and prepare the station for future demand as other efforts have done over   …Continue Reading South Station Expansion: 1980s Renovation

New Bedford-Fairhaven Bridge Public Meeting Set posted on Jan 29

New Bedford-Fairhaven Bridge Public Meeting Set

MassDOT is conducting a study of the New Bedford-Fairhaven Bridge Corridor, a bridge that spans New Bedford Harbor. The swing bridge connecting the communities of New Bedford and Fairhaven is functionally obsolete, constrains marine traffic, and its opening results in extensive vehicle delays. This study   …Continue Reading New Bedford-Fairhaven Bridge Public Meeting Set

Winter Storm Update: Travel Ban Lifted, MBTA Open posted on Jan 28

Winter Storm Update: Travel Ban Lifted, MBTA Open

The statewide travel ban has been lifted as of midnight.  Motorists, especially those in the City of Boston and Eastern counties, are asked to use caution as MassDOT crews continue to plow and clear state roadways and ramps. Parking bans are still in effect in   …Continue Reading Winter Storm Update: Travel Ban Lifted, MBTA Open