Post Content

Fore River Bridge, Quincy Tower, August 29, 2013MassDOT today announced the launch of a new Customer Notification System to provide timely information by e-mail to customers about upcoming events and service changes for major bridge projects along with Boston area interstate highway planned overnight lane and ramp closures.

Customers can subscribe to receive alerts by email about the projects of interest to them by visiting a new, one-stop notification web page:  https://public.govdelivery.com/accounts/MADOT/subscriber/new

“We are committed to improving customer service and providing useful information in a simple to receive and timely manner,” said MassDOT Secretary & CEO Richard A. Davey. “Just as the new MBTA T-Alerts system allows T riders to sign up and receive alerts about service issues, we are moving to provide roadway users and those interested in major projects with the same kinds of options.”

Beginning today, customers will be able to visit the notification web page, enter a contact e-mail and select from a list of topics for e-mail notification of project service impacts, upcoming meetings, and other important information.

Projects and topics available for e-mail notifications initially will include:

  • Longfellow Bridge
  • Charles River Basin Bridges
  • Whittier Bridge
  • Burns Bridge
  • Route 79/Braga Bridge
  • Fore River Bridge
  • Boston area I-90, I-93 weekly list of pre-planned overnight lane and ramp closures

The listing of MassDOT communications available via the new notification system will be expanded in the coming months.

Each person signing up online will automatically receive a welcome message confirming their subscription and reminding them to check back as MassDOT adds new topics as they become available.

Some project websites will include a direct link to sign up for the communications directly related to that project.

Subscribers will receive notifications via email through the MassDOT partnership with GovDelivery, a leader in public digital communication also providing service to more than 500 government organizations, including the MBTA for T-Alerts.

Written By:

Recent Posts

Chelsea: Silver Line Gateway Project Bridge Closure posted on May 22

Chelsea: Silver Line Gateway Project Bridge Closure

MassDOT will close the Washington Avenue Bridge in Chelsea on Tuesday, May 26 at 10:00 AM as part of the Silver Line Gateway Project.  Appropriate detour signs will be in place to redirect traffic and pedestrians, and identify relocated bus stops.  The bridge closure is   …Continue Reading Chelsea: Silver Line Gateway Project Bridge Closure

MBTA: Refurbished Green Line Trolleys Returning to Service posted on May 22

MBTA: Refurbished Green Line Trolleys Returning to Service

The first MBTA Green Line refurbished trolley car was returned to service this week. T personnel are completing test runs on the next refurbished car to return to service in the coming days. These are the first of 86 that are being refurbished. All 86   …Continue Reading MBTA: Refurbished Green Line Trolleys Returning to Service

Travel Safely Memorial Day Weekend! posted on May 20

Travel Safely Memorial Day Weekend!

MassDOT encourages travelers to plan ahead and travel safely during the Memorial Day holiday weekend.  The heaviest traffic is expected Thursday, Friday, and Monday afternoons and early evenings.  Drivers are encouraged to make travel plans accordingly and if possible avoid peak traffic volumes between 1pm   …Continue Reading Travel Safely Memorial Day Weekend!