Post Content

Fore River Bridge, Quincy Tower, August 29, 2013MassDOT today announced the launch of a new Customer Notification System to provide timely information by e-mail to customers about upcoming events and service changes for major bridge projects along with Boston area interstate highway planned overnight lane and ramp closures.

Customers can subscribe to receive alerts by email about the projects of interest to them by visiting a new, one-stop notification web page:  https://public.govdelivery.com/accounts/MADOT/subscriber/new

“We are committed to improving customer service and providing useful information in a simple to receive and timely manner,” said MassDOT Secretary & CEO Richard A. Davey. “Just as the new MBTA T-Alerts system allows T riders to sign up and receive alerts about service issues, we are moving to provide roadway users and those interested in major projects with the same kinds of options.”

Beginning today, customers will be able to visit the notification web page, enter a contact e-mail and select from a list of topics for e-mail notification of project service impacts, upcoming meetings, and other important information.

Projects and topics available for e-mail notifications initially will include:

  • Longfellow Bridge
  • Charles River Basin Bridges
  • Whittier Bridge
  • Burns Bridge
  • Route 79/Braga Bridge
  • Fore River Bridge
  • Boston area I-90, I-93 weekly list of pre-planned overnight lane and ramp closures

The listing of MassDOT communications available via the new notification system will be expanded in the coming months.

Each person signing up online will automatically receive a welcome message confirming their subscription and reminding them to check back as MassDOT adds new topics as they become available.

Some project websites will include a direct link to sign up for the communications directly related to that project.

Subscribers will receive notifications via email through the MassDOT partnership with GovDelivery, a leader in public digital communication also providing service to more than 500 government organizations, including the MBTA for T-Alerts.

Written By:

Recent Posts

Springfield: I-91 Viaduct Rehabilitation Progress Continues posted on Jul 24

Springfield: I-91 Viaduct Rehabilitation Progress Continues

MassDOT and its contractor, the Joint Venture of White-Schiavone (JV), continue to make progress on rehabilitation of the Interstate 91 Viaduct (I-91) through Springfield. The contractor completed reconstruction of the center lanes of the highway last fall, and began Stage 2 of construction in November   …Continue Reading Springfield: I-91 Viaduct Rehabilitation Progress Continues

Commonwealth Avenue Bridge Project: MBTA, Traffic Impacts posted on Jul 23

Commonwealth Avenue Bridge Project: MBTA, Traffic Impacts

MassDOT is reminding the public that travel impacts will begin next week throughout the Boston University/Saint Paul Street neighborhood of Boston along Commonwealth Avenue due to the Commonwealth Avenue Bridge Replacement Project. Drivers on Commonwealth Avenue, the BU Bridge and I-90 will see lane closings   …Continue Reading Commonwealth Avenue Bridge Project: MBTA, Traffic Impacts

Baker-Polito Administration Celebrates 50 Road and Bridge Projects Benefiting 56 Cities and Towns in Pioneer Valley posted on Jul 21

Baker-Polito Administration Celebrates 50 Road and Bridge Projects Benefiting 56 Cities and Towns in Pioneer Valley

  Transportation Secretary and CEO Stephanie Pollack today joined Acting Highway Administrator Jonathan Gulliver and MassDOT officials at a roadway reconstruction project to highlight over $135 million invested by the Baker-Polito Administration in Fiscal Year 2017 in 50 roadway and bridge projects impacting 56 cities   …Continue Reading Baker-Polito Administration Celebrates 50 Road and Bridge Projects Benefiting 56 Cities and Towns in Pioneer Valley