Posted by Jeff Mullan, MassDOT Secretary & Chief Executive Officer
For some time now, we have heard from a lot of people about transportation reform – about how it is going and where it is going. I am glad for it because it reinforces the importance of what we did to create MassDOT and what we are doing to make it better.
You should all know that the key to success lies in your performance. Wait times at the RMV are down, customers at the T and on our other transit systems have more and better information on service than they ever have had before, our highway program is winning national recognition for innovation and is completing more projects than ever before, and the attention our airports are getting for the role they play in transportation and the economy has never been higher. There are many more examples of where MassDOT’s performance is making a difference in people’s lives. There are too many to list. Suffice to say that every bit of any success MassDOT has is because you are doing your jobs.
I believe that a big part of management’s role is to give you guidance on the mission and empower you to do your job and to pursue your careers. That’s why I say that we are ONE transportation organization focused on SAFETY and CUSTOMER SERVICE. If you are working with your colleagues on common issues without regard to silos, if you are paying attention to your own safety and to the safety of the general public, and if you are putting the customer first, you are doing your job and you are a transportation reformer. Thank you.
MBTA Green Line First Countdown Signs Live in Newton posted on Apr 25
Transportation Secretary Stephanie Pollack announced that the MBTA Green Line’s first countdown signs have been activated at Newton Centre and Newton Highlands Stations on the D branch. “These signs provide customers with additional information that they haven’t had before, making customers’ commutes more predictable,” said Secretary …Continue Reading MBTA Green Line First Countdown Signs Live in Newton
Massachusetts Walk and Bike to School Day: May 6th posted on Apr 23
The day is approaching quickly! On Wednesday, May 6th, thousands of elementary and middle school students will participate in hundreds of events within Massachusetts communities as they walk and bike to school. Massachusetts Walk and Bike to School Day is a statewide event through the …Continue Reading Massachusetts Walk and Bike to School Day: May 6th
MBTA Customer Appreciation Day: Friday, April 24 posted on Apr 21
The MBTA on Customer Appreciation Day, Friday, April 24th, will offer FREE service all day and is also now offering 15 percent discounts on weekly and monthly passes in May to show appreciation for customers choosing to take the T. A total of 16 MBTA …Continue Reading MBTA Customer Appreciation Day: Friday, April 24