Post Content

Mullan 2011-300dpi

Posted by Jeff Mullan, MassDOT Secretary & Chief Executive Officer

For some time now, we have heard from a lot of people about transportation reform – about how it is going and where it is going.  I am glad for it because it reinforces the importance of what we did to create MassDOT and what we are doing to make it better.

You should all know that the key to success lies in your performance.  Wait times at the RMV are down, customers at the T and on our other transit systems have more and better information on service than they ever have had before, our highway program is winning national recognition for innovation and is completing more projects than ever before, and the attention our airports are getting for the role they play in transportation and the economy has never been higher.  There are many more examples of where MassDOT’s performance is making a difference in people’s lives.  There are too many to list.  Suffice to say that every bit of any success MassDOT has is because you are doing your jobs. 

I believe that a big part of management’s role is to give you guidance on the mission and empower you to do your job and to pursue your careers.  That’s why I say that we are ONE transportation organization focused on SAFETY and CUSTOMER SERVICE.  If you are working with your colleagues on common issues without regard to silos, if you are paying attention to your own safety and to the safety of the general public, and if you are putting the customer first, you are doing your job and you are a transportation reformer.  Thank you.

Written By:

Recent Posts

Watertown: Arsenal Street Corridor Study Public Meeting Set posted on Feb 13

Watertown: Arsenal Street Corridor Study Public Meeting Set

MassDOT has scheduled a Public Information Meeting on the Arsenal Street Corridor Study as follows: Wednesday, February 24, 2016, 6:00 PM to 8:00 PM, Watertown Middle School, Auditorium, 68 Waverly Avenue The study of the Arsenal Street Corridor in Watertown will develop and analyze alternatives that   …Continue Reading Watertown: Arsenal Street Corridor Study Public Meeting Set

MassDOT Highway Administrator Tinlin Statement on Vehicle Struck by Manhole Cover posted on Feb 12

MassDOT Highway Administrator Thomas Tinlin issued the following statement regarding a vehicle being struck this morning by a metal manhole cover on I-93 southbound near the exit of the O’Neill Tunnel in Boston: “Our sympathy goes out to the family of the victim involved in   …Continue Reading MassDOT Highway Administrator Tinlin Statement on Vehicle Struck by Manhole Cover

Presidents’ Day Holiday Services Update posted on Feb 11

Presidents’ Day Holiday Services Update

MassDOT encourages motorists to travel safely during the upcoming Presidents’ Day weekend and be aware of service changes caused by the Monday holiday. The Boston-Quincy I-93 HOV lane Northbound and Southbound will not be open on Monday, February 15. Travelers should be aware of possible   …Continue Reading Presidents’ Day Holiday Services Update