Posted by Jeff Mullan, MassDOT Secretary & CEO
We have all heard the quote, “The only thing that is constant is change.” That’s sure how it feels in transportation. Few state employees have been through more change than all of you have over the past few years. And, things will continue to change as we try new things and continue to implement the reform law.
It’s because change is inevitable and constant for us – not just recently, but over the past 20 or more years – that our focus on the mission is so important. You see, when we focus on the mission, we gain a better understanding of why it is we do what we do and how what we do fits into the big picture.
Our mission is posted in all of our workplaces:
To deliver excellent customer service to people who travel in the Commonwealth, and to provide our nation’s safest and most reliable transportation system in a way that strengthens our economy and quality of life.
There is something for everyone in our mission. Many of you came to public service for the mission, and since it is based on our shared values and on the law that created MassDOT, it provides a good roadmap for us in going about our jobs of moving people and goods from point A to point B and helping others do the same.
In four and one half years implementing change as part of the Commonwealth’s transportation leadership team, I have learned that most of you don’t fear change, but get concerned about the unknown that comes with change. When you have questions about where we are going, please remember that it’s all about the mission. That’s the key to all that we are doing.
Longfellow Bridge: Overnight Demolition Work Begins February 2 posted on Jan 23
MassDOT contractors for the Longfellow Bridge Rehabilitation Project will temporarily perform overnight demolition work beginning on Monday, February 2, 2015. This schedule will be in place for four to six weeks. The work hours are from 11:00 PM to 7:00 AM. During the work, two …Continue Reading Longfellow Bridge: Overnight Demolition Work Begins February 2
BusPlus Mobile Ticketing App Pilot Launched posted on Jan 22
MassDOT and Bytemark today announced a limited pilot launch of the State’s BusPlus mobile ticketing program. The BusPlus program is a partnership between MassDOT and private bus operators offering new regional transportation services to increase intercity and commuter transportation options available across the Commonwealth and …Continue Reading BusPlus Mobile Ticketing App Pilot Launched
RMV AAA Partnership: Newburyport posted on Jan 20
MassDOT Registrar of Motor Vehicles Celia J. Blue and executives from AAA Northeast (AAA NE) today in Newburyport announced the latest AAA Registry Services location to begin providing RMV license and registration renewal services to members. “Improving service delivery in a cost-effective manner is at …Continue Reading RMV AAA Partnership: Newburyport