Post Content

Mullan-2011

Posted by Jeff Mullan, MassDOT Secretary & CEO

We have all heard the quote, “The only thing that is constant is change.”  That’s sure how it feels in transportation.  Few state employees have been through more change than all of you have over the past few years.  And, things will continue to change as we try new things and continue to implement the reform law.

It’s because change is inevitable and constant for us – not just recently, but over the past 20 or more years – that our focus on the mission is so important.   You see, when we focus on the mission, we gain a better understanding of why it is we do what we do and how what we do fits into the big picture. 

Our mission is posted in all of our workplaces:

To deliver excellent customer service to people who travel in the Commonwealth, and to provide our nation’s safest and most reliable transportation system in a way that strengthens our economy and quality of life.

There is something for everyone in our mission.  Many of you came to public service for the mission, and since it is based on our shared values and on the law that created MassDOT, it provides a good roadmap for us in going about our jobs of moving people and goods from point A to point B and helping others do the same. 

In four and one half years implementing change as part of the Commonwealth’s transportation leadership team, I have learned that most of you don’t fear change, but get concerned about the unknown that comes with change.  When you have questions about where we are going, please remember that it’s all about the mission.  That’s the key to all that we are doing.

Written By:

Recent Posts

Massachusetts Community Transportation Conference Set posted on May 4

Massachusetts Community Transportation Conference Set

MassDOT’s Rail & Transit Division in partnership with MassMobility is hosting the annual Massachusetts Community Transportation Coordination Conference on Tuesday, May 5 in Marlborough. MassDOT Secretary and CEO Stephanie Pollack will deliver the keynote address outlining MassDOT’s vision for coordinated transportation. The annual statewide coordination   …Continue Reading Massachusetts Community Transportation Conference Set

South Coast Rail Partnership Celebrated posted on May 4

South Coast Rail Partnership Celebrated

The South Coast Rail project is well into its first year of permitting and design. Surveyors are measuring the rights-of-way, geotechnical field work is underway, and designers are considering bridges, crossings and signals. Reestablishing transit connections between the South Coast and Boston is more than   …Continue Reading South Coast Rail Partnership Celebrated

Safe Routes to School Celebrates Greenfield Walking School Bus Kickoff posted on Apr 30

Safe Routes to School Celebrates Greenfield Walking School Bus Kickoff

The Massachusetts Safe Routes to School Program (SRTS) and Greenfield Public Schools announced a city-wide kickoff of a walking school bus program at three Greenfield elementary schools at an event this week. The City of Greenfield has been a Massachusetts Safe Routes to School partner   …Continue Reading Safe Routes to School Celebrates Greenfield Walking School Bus Kickoff