Post Content

Mullan-2011

Posted by Jeff Mullan, MassDOT Secretary & CEO

We have all heard the quote, “The only thing that is constant is change.”  That’s sure how it feels in transportation.  Few state employees have been through more change than all of you have over the past few years.  And, things will continue to change as we try new things and continue to implement the reform law.

It’s because change is inevitable and constant for us – not just recently, but over the past 20 or more years – that our focus on the mission is so important.   You see, when we focus on the mission, we gain a better understanding of why it is we do what we do and how what we do fits into the big picture. 

Our mission is posted in all of our workplaces:

To deliver excellent customer service to people who travel in the Commonwealth, and to provide our nation’s safest and most reliable transportation system in a way that strengthens our economy and quality of life.

There is something for everyone in our mission.  Many of you came to public service for the mission, and since it is based on our shared values and on the law that created MassDOT, it provides a good roadmap for us in going about our jobs of moving people and goods from point A to point B and helping others do the same. 

In four and one half years implementing change as part of the Commonwealth’s transportation leadership team, I have learned that most of you don’t fear change, but get concerned about the unknown that comes with change.  When you have questions about where we are going, please remember that it’s all about the mission.  That’s the key to all that we are doing.

Written By:

Recent Posts

Governor Baker, Mayor Walsh Announce Joint Community Redevelopment Venture in Downtown Boston posted on Feb 9

Governor Baker, Mayor Walsh Announce Joint Community Redevelopment Venture in Downtown Boston

Today as part of the Baker-Polito Administration’s “Open for Business” Real Estate Asset Leveraging (REAL) Strategy, Governor Charlie Baker and Boston Mayor Martin J. Walsh announced a joint state and city venture with Veolia North America to explore the strategic redevelopment of the Massachusetts Department   …Continue Reading Governor Baker, Mayor Walsh Announce Joint Community Redevelopment Venture in Downtown Boston

MBTA: Green Line Service Temporary Suspension between Park and Haymarket posted on Feb 9

MBTA: Green Line Service Temporary Suspension between Park and Haymarket

On selected weekends and nights, MBTA Green Line service will be suspended in both directions between Park and Haymarket stations to allow for platform work as part of the Government Center Station project. The diversion will allow personnel access to the Government Center Green Line   …Continue Reading MBTA: Green Line Service Temporary Suspension between Park and Haymarket

MassDOT Prepares for Winter Storm posted on Feb 7

MassDOT Prepares for Winter Storm

  The Massachusetts Department of Transportation (MassDOT) is preparing for a significant winter storm which is scheduled to arrive in some areas of the state overnight tonight and early Monday morning and which will bring blizzard conditions to areas along the South Shore as well   …Continue Reading MassDOT Prepares for Winter Storm