Posted by Jeff Mullan, MassDOT Secretary & CEO
We have all heard the quote, “The only thing that is constant is change.” That’s sure how it feels in transportation. Few state employees have been through more change than all of you have over the past few years. And, things will continue to change as we try new things and continue to implement the reform law.
It’s because change is inevitable and constant for us – not just recently, but over the past 20 or more years – that our focus on the mission is so important. You see, when we focus on the mission, we gain a better understanding of why it is we do what we do and how what we do fits into the big picture.
Our mission is posted in all of our workplaces:
To deliver excellent customer service to people who travel in the Commonwealth, and to provide our nation’s safest and most reliable transportation system in a way that strengthens our economy and quality of life.
There is something for everyone in our mission. Many of you came to public service for the mission, and since it is based on our shared values and on the law that created MassDOT, it provides a good roadmap for us in going about our jobs of moving people and goods from point A to point B and helping others do the same.
In four and one half years implementing change as part of the Commonwealth’s transportation leadership team, I have learned that most of you don’t fear change, but get concerned about the unknown that comes with change. When you have questions about where we are going, please remember that it’s all about the mission. That’s the key to all that we are doing.
MBTA Future: Focus40 Seeks Your Ideas posted on Dec 2
The Focus40 Street Team has been out at stops and stations around the system, collecting your ideas for the MBTA’s future. The Street Team is made up of MassDOT staff, community members, and partner organizations. We have already engaged with over 1,000 MBTA customers and …Continue Reading MBTA Future: Focus40 Seeks Your Ideas
MassDOT, MAPFRE Insurance Encourage Motorists to Prepare for Winter Driving posted on Dec 1
MassDOT and MAPFRE Insurance offer helpful tips to ensure that your vehicle is geared up for wintry road conditions: Bring your vehicle in for an inspection. Winter can involve some of the harshest conditions for your vehicle to endure, so have your vehicle checked by …Continue Reading MassDOT, MAPFRE Insurance Encourage Motorists to Prepare for Winter Driving
RMV, AAA Announce New Service Location in Fairhaven posted on Nov 30
The Massachusetts Department of Transportation Registry of Motor Vehicles (RMV), in partnership with AAA Northeast (AAA), announced today that the Fairhaven AAA Branch, located at 32 Fairhaven Commons Way, now offers select RMV license and registration services to AAA members. With the addition of Fairhaven, …Continue Reading RMV, AAA Announce New Service Location in Fairhaven