Posted by Jeff Mullan, MassDOT Secretary & CEO
We have all heard the quote, “The only thing that is constant is change.” That’s sure how it feels in transportation. Few state employees have been through more change than all of you have over the past few years. And, things will continue to change as we try new things and continue to implement the reform law.
It’s because change is inevitable and constant for us – not just recently, but over the past 20 or more years – that our focus on the mission is so important. You see, when we focus on the mission, we gain a better understanding of why it is we do what we do and how what we do fits into the big picture.
Our mission is posted in all of our workplaces:
To deliver excellent customer service to people who travel in the Commonwealth, and to provide our nation’s safest and most reliable transportation system in a way that strengthens our economy and quality of life.
There is something for everyone in our mission. Many of you came to public service for the mission, and since it is based on our shared values and on the law that created MassDOT, it provides a good roadmap for us in going about our jobs of moving people and goods from point A to point B and helping others do the same.
In four and one half years implementing change as part of the Commonwealth’s transportation leadership team, I have learned that most of you don’t fear change, but get concerned about the unknown that comes with change. When you have questions about where we are going, please remember that it’s all about the mission. That’s the key to all that we are doing.
Coalition Supports South Coast Rail posted on Sep 22
The Rail to Boston Coalition pitched their support for South Coast Rail at an event held at South Station this month. Approximately 75 people – including state and local elected officials, residents, business owners, and Rail to Boston members– came together to represent one unified …Continue Reading Coalition Supports South Coast Rail
Whittier Bridge/I-95 Project Traffic Update posted on Sep 19
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Take the Clean Air Challenge! Join Us September 22-26 posted on Sep 18
Massachusetts travelers will improve air-quality by choosing more sustainable transportation options during the Massachusetts Clean Air Challenge (formerly Car-Free Week). This year, Massachusetts challenges you to explore your commuting options and Shift Your Mode from September 22nd-26th. By trying greener modes including carpooling, vanpooling, bicycling, …Continue Reading Take the Clean Air Challenge! Join Us September 22-26