Post Content

Mullan-2011

Posted by Jeff Mullan, MassDOT Secretary & CEO

We have all heard the quote, “The only thing that is constant is change.”  That’s sure how it feels in transportation.  Few state employees have been through more change than all of you have over the past few years.  And, things will continue to change as we try new things and continue to implement the reform law.

It’s because change is inevitable and constant for us – not just recently, but over the past 20 or more years – that our focus on the mission is so important.   You see, when we focus on the mission, we gain a better understanding of why it is we do what we do and how what we do fits into the big picture. 

Our mission is posted in all of our workplaces:

To deliver excellent customer service to people who travel in the Commonwealth, and to provide our nation’s safest and most reliable transportation system in a way that strengthens our economy and quality of life.

There is something for everyone in our mission.  Many of you came to public service for the mission, and since it is based on our shared values and on the law that created MassDOT, it provides a good roadmap for us in going about our jobs of moving people and goods from point A to point B and helping others do the same. 

In four and one half years implementing change as part of the Commonwealth’s transportation leadership team, I have learned that most of you don’t fear change, but get concerned about the unknown that comes with change.  When you have questions about where we are going, please remember that it’s all about the mission.  That’s the key to all that we are doing.

Written By:

Recent Posts

Boston: I-90 Back Bay Ramps, Bowker Overpass Study Meeting posted on Oct 1

Boston: I-90 Back Bay Ramps, Bowker Overpass Study Meeting

MassDOT is conducting the Massachusetts Turnpike – Boston Ramps Study.  The purpose of the study is to investigate the potential for new or revised access to and from the regional express highway network using the Massachusetts Turnpike, Interstate 90, along the segment between Commonwealth Avenue   …Continue Reading Boston: I-90 Back Bay Ramps, Bowker Overpass Study Meeting

Governor Patrick Announces New Commuter Rail Station in Allston posted on Sep 30

Governor Patrick Announces New Commuter Rail Station in Allston

Governor Deval Patrick today joined MassDOT Secretary Richard Davey, Boston Mayor Martin Walsh and state and local officials to announce that the I-90/Massachusetts Turnpike Allston Interchange Improvements project will include a new Commuter Rail stop, with pedestrian and bike access, that will allow for increased   …Continue Reading Governor Patrick Announces New Commuter Rail Station in Allston

MBTA Ridership: 7th Consecutive Monthly Increase posted on Sep 29

MBTA Ridership: 7th Consecutive Monthly Increase

MBTA General Manager Beverly Scott says the modest fare increase that took effect July 1st has done nothing to interrupt the streak of consecutive months in which MBTA ridership has increased. “August marked the seventh straight month of growth in ridership,” said GM Scott. Weekday   …Continue Reading MBTA Ridership: 7th Consecutive Monthly Increase