Post Content

Mullan-2011

Posted by Jeff Mullan, MassDOT Secretary & CEO

We have all heard the quote, “The only thing that is constant is change.”  That’s sure how it feels in transportation.  Few state employees have been through more change than all of you have over the past few years.  And, things will continue to change as we try new things and continue to implement the reform law.

It’s because change is inevitable and constant for us – not just recently, but over the past 20 or more years – that our focus on the mission is so important.   You see, when we focus on the mission, we gain a better understanding of why it is we do what we do and how what we do fits into the big picture. 

Our mission is posted in all of our workplaces:

To deliver excellent customer service to people who travel in the Commonwealth, and to provide our nation’s safest and most reliable transportation system in a way that strengthens our economy and quality of life.

There is something for everyone in our mission.  Many of you came to public service for the mission, and since it is based on our shared values and on the law that created MassDOT, it provides a good roadmap for us in going about our jobs of moving people and goods from point A to point B and helping others do the same. 

In four and one half years implementing change as part of the Commonwealth’s transportation leadership team, I have learned that most of you don’t fear change, but get concerned about the unknown that comes with change.  When you have questions about where we are going, please remember that it’s all about the mission.  That’s the key to all that we are doing.

Written By:

Recent Posts

MassDOT RMV, AAA Northeast Celebrate New RMV Service Location in Leominster posted on Nov 17

MassDOT RMV, AAA Northeast Celebrate New RMV Service Location in Leominster

The Massachusetts Department of Transportation Registry of Motor Vehicles (RMV), in partnership with AAA Northeast (AAA), announced today that the Leominster AAA Branch, located 20 Commercial Road, now offers select RMV license and registration services for AAA members. “MassDOT is pleased to expand its partnership   …Continue Reading MassDOT RMV, AAA Northeast Celebrate New RMV Service Location in Leominster

Green Line Extension Project Design-Build Team Firm Selected posted on Nov 17

Green Line Extension Project Design-Build Team Firm Selected

The MBTA Green Line Extension project team today held a “price opening” to select the design-build firm that will perform the design and construction for the Green Line Extension. The winning team is a Joint Venture of GLX Constructors, with a price offering of $954,618,600.    …Continue Reading Green Line Extension Project Design-Build Team Firm Selected

Baker-Polito Administration Tours New Bedford Regional Airport Improvements posted on Nov 16

Baker-Polito Administration Tours New Bedford Regional Airport Improvements

The Baker-Polito Administration today joined state and local officials to celebrate the completion of runway improvements at New Bedford Regional Airport which will allow the airport to accommodate future commercial flights. A ribbon-cutting was held to highlight the improvements that were made possible through $216,600   …Continue Reading Baker-Polito Administration Tours New Bedford Regional Airport Improvements