Post Content

Mullan-2011

Posted by Jeff Mullan, MassDOT Secretary & CEO

We have all heard the quote, “The only thing that is constant is change.”  That’s sure how it feels in transportation.  Few state employees have been through more change than all of you have over the past few years.  And, things will continue to change as we try new things and continue to implement the reform law.

It’s because change is inevitable and constant for us – not just recently, but over the past 20 or more years – that our focus on the mission is so important.   You see, when we focus on the mission, we gain a better understanding of why it is we do what we do and how what we do fits into the big picture. 

Our mission is posted in all of our workplaces:

To deliver excellent customer service to people who travel in the Commonwealth, and to provide our nation’s safest and most reliable transportation system in a way that strengthens our economy and quality of life.

There is something for everyone in our mission.  Many of you came to public service for the mission, and since it is based on our shared values and on the law that created MassDOT, it provides a good roadmap for us in going about our jobs of moving people and goods from point A to point B and helping others do the same. 

In four and one half years implementing change as part of the Commonwealth’s transportation leadership team, I have learned that most of you don’t fear change, but get concerned about the unknown that comes with change.  When you have questions about where we are going, please remember that it’s all about the mission.  That’s the key to all that we are doing.

Written By:

Recent Posts

Springfield: I-91 Viaduct Rehabilitation Progress Continues posted on Jul 24

Springfield: I-91 Viaduct Rehabilitation Progress Continues

MassDOT and its contractor, the Joint Venture of White-Schiavone (JV), continue to make progress on rehabilitation of the Interstate 91 Viaduct (I-91) through Springfield. The contractor completed reconstruction of the center lanes of the highway last fall, and began Stage 2 of construction in November   …Continue Reading Springfield: I-91 Viaduct Rehabilitation Progress Continues

Commonwealth Avenue Bridge Project: MBTA, Traffic Impacts posted on Jul 23

Commonwealth Avenue Bridge Project: MBTA, Traffic Impacts

MassDOT is reminding the public that travel impacts will begin next week throughout the Boston University/Saint Paul Street neighborhood of Boston along Commonwealth Avenue due to the Commonwealth Avenue Bridge Replacement Project. Drivers on Commonwealth Avenue, the BU Bridge and I-90 will see lane closings   …Continue Reading Commonwealth Avenue Bridge Project: MBTA, Traffic Impacts

Baker-Polito Administration Celebrates 50 Road and Bridge Projects Benefiting 56 Cities and Towns in Pioneer Valley posted on Jul 21

Baker-Polito Administration Celebrates 50 Road and Bridge Projects Benefiting 56 Cities and Towns in Pioneer Valley

  Transportation Secretary and CEO Stephanie Pollack today joined Acting Highway Administrator Jonathan Gulliver and MassDOT officials at a roadway reconstruction project to highlight over $135 million invested by the Baker-Polito Administration in Fiscal Year 2017 in 50 roadway and bridge projects impacting 56 cities   …Continue Reading Baker-Polito Administration Celebrates 50 Road and Bridge Projects Benefiting 56 Cities and Towns in Pioneer Valley