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Posted by Jeff Mullan, MassDOT Secretary & Chief Executive Officer

We have spent a good deal of time over the last few months working on tightening internal controls and helping to identify and remove fraud in the workplace. 

Specifically, we have:

1.    formed an internal controls working group;
2.    begun an organization-wide assessment aimed at identifying high risk areas;
3.    prepared an internal controls questionnaire for all managers;
4.    required that all Divisions prepare an internal control plan; and
5.    established an Anti-Fraud Hotline: 1-866-604-1224. 

It’s all very simple – these steps are needed to comply with the law.

Employees must be a part of the effort.

Internal controls are the checks and balances built into the business processes of all organizations.  Establishing proper internal controls, documenting that they are working, and enforcing them regularly are a part of all of our daily responsibilities.  They work best in an environment where everybody knows what is expected of them, what limits are placed on their authority, and what they need to do and how to do it.  Internal controls impact all of us.  We are all responsible to ensure that they are in place, and we need to understand that there are consequences for failure to have and to enforce them.  All organizations must work on them, but at a place as big as the DOT, it’s an area where we can and must improve.

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