Post Content

Mullan_jeff_tb
Posted by Jeffrey Mullan, MassDOT Secretary & CEO

Today is the MassDOT one year anniversary.  By every measure our organization is much stronger than it was one year ago, and that bodes well for all of us who care about the future.

In one short year, following Governor Patrick's and Lt. Governor Murray's lead and with the strong support of our Board of Directors, we have become one transportation organization focused on customer service and safety.

There are simply too many achievements this year to list here. To highlight just a few, we have:

  • Invested over $1.5 billion into our infrastructure in every corner of the state;
  • funded dozens of airport projects;
  • made important improvements in MBTA and regional bus services;
  • launched a nationally-recognized open data initiative that gives people real time information on subway and bus service;
  • adopted an award-winning environmental sustainability policy;
  • significantly increased transparency and community outreach;
  • begun safety committees with our unions;
  • started a roundtable forum to open up communication with DOT leadership;
  • adopted Massachusetts transportation's first-ever strategic plan;
  • used our website and social media to better serve our customers in unprecedented ways;
  • reduced wait times and improved customer service at our RMV branches;
  • improved our focus on worker and public safety in every aspect of our organization.

We capped the first year with the impressive overnight placement of a new bridge on Route 2 in Phillipston. To me, it is the perfect and fitting testament to all that MassDOT stands for- a commitment to continuous process improvements aimed at saving money and at doing things better and faster.

As we move into year two, look for improvements on year one progress. None of us should be satisfied with the progress of transportation reform until MassDOT is widely recognized as the best transportation department in the United States. It is at that point that will regain people's faith and trust in all of us to plan, operate and maintain the state's transportation system. Our progress in the first year demonstrates that these worthwhile goals are very achievable.

Written By:

Recent Posts

MBTA: Discover the Fairmount Commuter Rail Line May 8-21 posted on Apr 27

MBTA: Discover the Fairmount Commuter Rail Line May 8-21

Customers of the Fairmont Commuter Rail Line will travel free of charge for a two-week period in May. Customers will be able to board at station stops from Readville to South Stations and not pay a fare between Monday, May 8, and Friday, May 21.   …Continue Reading MBTA: Discover the Fairmount Commuter Rail Line May 8-21

MassDOT Proposed Capital Investment Plan Public Meetings Set posted on Apr 27

MassDOT Proposed Capital Investment Plan Public Meetings Set

MassDOT has announced a schedule of 12 public meetings in locations across the state to present and discuss the draft MassDOT Five-Year Capital Investment Plan (CIP) Update.  Public input received at the meetings from May 15 to May 24 will be considered before the CIP   …Continue Reading MassDOT Proposed Capital Investment Plan Public Meetings Set

South Station Expansion Project Environmental Assessment Comment Period Announced posted on Apr 26

South Station Expansion Project Environmental Assessment Comment Period Announced

MassDOT and the Federal Railroad Administration (FRA) invite the public to comment on the Draft Environmental Assessment (EA) and Section 4(f) Determination for the South Station Expansion (SSX) project. FRA and MassDOT released the draft document for public review on April 26, 2017. A copy   …Continue Reading South Station Expansion Project Environmental Assessment Comment Period Announced