Post Content

Mullan-2011

Posted by Jeffrey B. Mullan, MassDOT Secretary and CEO

Again this week, there were news stories about MassDOT's handling of the situation regarding the light fixture that fell in the O'Neill Tunnel.  Let me use this opportunity to write directly about the situation. 

MassDOT is an organization of 10,000 people, responsible for hundreds of miles of roadways, bridges, rail tracks, thousands of pieces of complex equipment, in addition to aviation oversight and the management and operation of our RMV.   Our employees include some of the most professional and public-minded people working anywhere.  We have very skilled engineers who are held accountable for their engineering and technical judgments.  A small number of employees, including me, have responsibility for public information.

After the light fixture fell on February 8, the engineering, maintenance and operations staffs of our Highway Division responded swiftly, appropriately, and proactively to ensure public safety and to uncover any systemic issues.  That part of the incident is well underway and is under control.  It is now clear that the incident was not reported immediately.  I have emphasized the performance and professionalism of the staff, and, as the public face of MassDOT, have assumed responsibility for any gaps or delays in the public dissemination of the information.  I chose not to publicly fault anyone but myself for this failure.  Later, when asked when I learned of the incident, I answered that question truthfully.  My emphasis on taking responsibility for the incident unfortunately created the impression that I intentionally mislead the public.  I didn’t.   

It is clear to all of us that the way to fix state transportation is to stay on the course we have set.  For my part, I will continue to encourage a culture of openness, transparency, and accountability at MassDOT.   

Written By:

Recent Posts

Public Heliport Task Force Announced posted on Jan 21

Public Heliport Task Force Announced

Members of the Massachusetts Legislature from Boston, City of Boston government and elected officials, along with MassDOT and the Executive Office of Housing and Economic Development today announced the formation of a Task Force that will seek public input and hear from industry experts, transportation   …Continue Reading Public Heliport Task Force Announced

Registry of Motor Vehicles Announces Opening of New Springfield Service Center posted on Jan 20

Registry of Motor Vehicles Announces Opening of New Springfield Service Center

On Monday, January 23, the Massachusetts Registry of Motor Vehicles opens a new Springfield Service Center which features a customer-friendly design, hundreds of parking spaces, and is fully accessible. The address of the new service center location: 1250 St. James Avenue, Springfield, MA 01104 The service   …Continue Reading Registry of Motor Vehicles Announces Opening of New Springfield Service Center

Charlton/Oxford Route 20 Reconstruction Public Meeting Set posted on Jan 20

Charlton/Oxford Route 20 Reconstruction Public Meeting Set

MassDOT has announced that it will hold a public information meeting for the Charlton/Oxford Route 20 Reconstruction Project as follows: Wednesday, February 1, 7 p.m., Oxford High School Auditorium, 100 Carbuncle Drive While emergency safety repairs were completed on this roadway in January of 2016,   …Continue Reading Charlton/Oxford Route 20 Reconstruction Public Meeting Set