As part of MassDOT's focus on customer service, MassDOT on Twitter in less than 18 months has gained more than 3,000 followers, checking our Tweets for information about MassDOT initiatives, public meetings, traffic alerts, and more.
Secretary Jeff Mullan uses Twitter personally to provide pictures such as Governor Patrick's visit to Abington, left, and updates as he travels the Commonwealth meeting with state and local leaders and checking on the status of transportation projects ongoing in every corner of the state.
In addition to the success of MassDOT's social media efforts, we are piloting innovative uses of new communication tools in other parts of the organization. The MBTA General Manager recently joined twitter and in less than two months has gained more than 600 followers. Follow him at @mbtagm. The MBTA also launched its first YouTube video on the new pay-by-phone parking solutions launched at commuter rail parking lots. If you have any ideas for other "behind the scenes" MBTA videos you want to see, let us know in the comments.
The award-winning MassDOT Developers initiative has more than 900 followers on twitter in addition to more than 250 members of its google groups. In addition to their social media efforts, the initiative has
taken an innovative civic engagement approach with MassDOT's first ever "Developers Conference" last year and many regular developers events.
RMV Unveils New Driver’s License and Security Features posted on Jul 26
The Massachusetts Registry of Motor Vehicles today unveiled a new Driver’s License and Mass ID design to be phased in over 5 years at no additional cost to customers. Last updated in 2010, the designs include new security features better protecting the identity of customers …Continue Reading RMV Unveils New Driver’s License and Security Features
Governor Baker Signs REAL ID Compliance Legislation posted on Jul 26
Governor Charlie Baker has signed bipartisan legislation to ensure Massachusetts’ compliance with the federal REAL ID Act, while adopting public safety standards so the Commonwealth’s citizens can continue to enter federal buildings and board domestic flights and ensuring that state credentials are issued to residents …Continue Reading Governor Baker Signs REAL ID Compliance Legislation
MBTA: Transit-Oriented Projects in Beverly & Mattapan posted on Jul 26
The MBTA’s Fiscal and Management Control Board designated Barnat Development as the successful bidder for a parcel of MBTA land located adjacent to the Beverly Depot Commuter Rail Station and Garage and designated POAH/Nuestra Comunidad Development Corporation as the successful bidder for a project on …Continue Reading MBTA: Transit-Oriented Projects in Beverly & Mattapan