As part of MassDOT's focus on customer service, MassDOT on Twitter in less than 18 months has gained more than 3,000 followers, checking our Tweets for information about MassDOT initiatives, public meetings, traffic alerts, and more.
Secretary Jeff Mullan uses Twitter personally to provide pictures such as Governor Patrick's visit to Abington, left, and updates as he travels the Commonwealth meeting with state and local leaders and checking on the status of transportation projects ongoing in every corner of the state.
In addition to the success of MassDOT's social media efforts, we are piloting innovative uses of new communication tools in other parts of the organization. The MBTA General Manager recently joined twitter and in less than two months has gained more than 600 followers. Follow him at @mbtagm. The MBTA also launched its first YouTube video on the new pay-by-phone parking solutions launched at commuter rail parking lots. If you have any ideas for other "behind the scenes" MBTA videos you want to see, let us know in the comments.
The award-winning MassDOT Developers initiative has more than 900 followers on twitter in addition to more than 250 members of its google groups. In addition to their social media efforts, the initiative has
taken an innovative civic engagement approach with MassDOT's first ever "Developers Conference" last year and many regular developers events.
Charlton/Oxford Route 20 Reconstruction Public Meeting Set posted on Jan 20
MassDOT has announced that it will hold a public information meeting for the Charlton/Oxford Route 20 Reconstruction Project as follows: Wednesday, February 1, 7 p.m., Oxford High School Auditorium, 100 Carbuncle Drive While emergency safety repairs were completed on this roadway in January of 2016, …Continue Reading Charlton/Oxford Route 20 Reconstruction Public Meeting Set
MassDOT Highlights New Travel Time Technology: Free Mobile app posted on Jan 18
MassDOT today announced that a total of 146 “GoTime” signs, which provide real-time traffic travel times, are now activated on highways throughout the Commonwealth and that a new mobile app with GoTime data is now available which will allow drivers to see real-time travel information before …Continue Reading MassDOT Highlights New Travel Time Technology: Free Mobile app
MBTA: Framingham/Worcester Line Commuter Rail Schedule Public Meetings Set posted on Jan 18
The MBTA will hold three public meetings for people to share comments and suggestions about proposed Framingham/Worcester Line Commuter Rail scheduling changes. The meetings will be held in Newton on January 31, in Worcester on February 1, and in Natick February 6 as follows: …Continue Reading MBTA: Framingham/Worcester Line Commuter Rail Schedule Public Meetings Set