As part of MassDOT's focus on customer service, MassDOT on Twitter in less than 18 months has gained more than 3,000 followers, checking our Tweets for information about MassDOT initiatives, public meetings, traffic alerts, and more.
Secretary Jeff Mullan uses Twitter personally to provide pictures such as Governor Patrick's visit to Abington, left, and updates as he travels the Commonwealth meeting with state and local leaders and checking on the status of transportation projects ongoing in every corner of the state.
In addition to the success of MassDOT's social media efforts, we are piloting innovative uses of new communication tools in other parts of the organization. The MBTA General Manager recently joined twitter and in less than two months has gained more than 600 followers. Follow him at @mbtagm. The MBTA also launched its first YouTube video on the new pay-by-phone parking solutions launched at commuter rail parking lots. If you have any ideas for other "behind the scenes" MBTA videos you want to see, let us know in the comments.
The award-winning MassDOT Developers initiative has more than 900 followers on twitter in addition to more than 250 members of its google groups. In addition to their social media efforts, the initiative has
taken an innovative civic engagement approach with MassDOT's first ever "Developers Conference" last year and many regular developers events.
Danvers: Route 128/Route 62 Interchange Crash Reduction posted on Oct 21
MassDOT has announced that due to several recent improvements, there has been a sharp reduction in the number of traffic crashes at the interchange of Route 128 with Route 62 in Danvers. MassDOT worked collaboratively for several months with elected and local officials, the Danvers …Continue Reading Danvers: Route 128/Route 62 Interchange Crash Reduction
MBTA Forest Hills Bus Canopy Public Meeting Set posted on Oct 21
The Casey Arborway Project includes expansion of the Upper Busway at the MBTA’s lntermodal Forest Hills Station. A Public Meeting on the Forest Hills Bus Canopy Project has been scheduled as follows: Wednesday, November 2, 6:30 to 8:30 PM, The English High School, 144 McBride …Continue Reading MBTA Forest Hills Bus Canopy Public Meeting Set
All Electronic Tolling Information, Public Meeting posted on Oct 19
The new All Electronic Tolling program on I-90 and the Boston tunnels will “go live” on Friday night, October 28th. A final Toll Plaza Demolition Public Meeting is set for tonight: • Wednesday, October 19th – Brighton WGBH – Yawkey Theater, One Guest Street Plaza …Continue Reading All Electronic Tolling Information, Public Meeting