As part of MassDOT's focus on customer service, MassDOT on Twitter in less than 18 months has gained more than 3,000 followers, checking our Tweets for information about MassDOT initiatives, public meetings, traffic alerts, and more.
Secretary Jeff Mullan uses Twitter personally to provide pictures such as Governor Patrick's visit to Abington, left, and updates as he travels the Commonwealth meeting with state and local leaders and checking on the status of transportation projects ongoing in every corner of the state.
In addition to the success of MassDOT's social media efforts, we are piloting innovative uses of new communication tools in other parts of the organization. The MBTA General Manager recently joined twitter and in less than two months has gained more than 600 followers. Follow him at @mbtagm. The MBTA also launched its first YouTube video on the new pay-by-phone parking solutions launched at commuter rail parking lots. If you have any ideas for other "behind the scenes" MBTA videos you want to see, let us know in the comments.
The award-winning MassDOT Developers initiative has more than 900 followers on twitter in addition to more than 250 members of its google groups. In addition to their social media efforts, the initiative has
taken an innovative civic engagement approach with MassDOT's first ever "Developers Conference" last year and many regular developers events.
MassDOT, Mapfre Insurance Encourage Safe Summer Driving posted on May 24
In time for Memorial Day, the kick-off to the summer driving season, MassDOT Acting Highway Administrator Thomas Tinlin joined MAPFRE Insurance in reminding motorists to adhere to speed limits, obey traffic laws and avoid distracted driving when traveling during the summer months. According to data …Continue Reading MassDOT, Mapfre Insurance Encourage Safe Summer Driving
Chelsea: Silver Line Gateway Project Bridge Closure posted on May 22
MassDOT will close the Washington Avenue Bridge in Chelsea on Tuesday, May 26 at 10:00 AM as part of the Silver Line Gateway Project. Appropriate detour signs will be in place to redirect traffic and pedestrians, and identify relocated bus stops. The bridge closure is …Continue Reading Chelsea: Silver Line Gateway Project Bridge Closure
MBTA: Refurbished Green Line Trolleys Returning to Service posted on May 22
The first MBTA Green Line refurbished trolley car was returned to service this week. T personnel are completing test runs on the next refurbished car to return to service in the coming days. These are the first of 86 that are being refurbished. All 86 …Continue Reading MBTA: Refurbished Green Line Trolleys Returning to Service