As part of MassDOT's focus on customer service, MassDOT on Twitter in less than 18 months has gained more than 3,000 followers, checking our Tweets for information about MassDOT initiatives, public meetings, traffic alerts, and more.
Secretary Jeff Mullan uses Twitter personally to provide pictures such as Governor Patrick's visit to Abington, left, and updates as he travels the Commonwealth meeting with state and local leaders and checking on the status of transportation projects ongoing in every corner of the state.
In addition to the success of MassDOT's social media efforts, we are piloting innovative uses of new communication tools in other parts of the organization. The MBTA General Manager recently joined twitter and in less than two months has gained more than 600 followers. Follow him at @mbtagm. The MBTA also launched its first YouTube video on the new pay-by-phone parking solutions launched at commuter rail parking lots. If you have any ideas for other "behind the scenes" MBTA videos you want to see, let us know in the comments.
The award-winning MassDOT Developers initiative has more than 900 followers on twitter in addition to more than 250 members of its google groups. In addition to their social media efforts, the initiative has
taken an innovative civic engagement approach with MassDOT's first ever "Developers Conference" last year and many regular developers events.
Somerville-Boston: I-93 South Resurfacing Begins July 7th posted on Jul 7
MassDOT crews on Tuesday evening, July 7th, will begin overnight pavement milling and resurfacing work on I-93 South between Exit 30 (Route 38) in Somerville and a point south of Exit 26 (Leverett Circle) just north of the Zakim Bridge in Boston. The work will …Continue Reading Somerville-Boston: I-93 South Resurfacing Begins July 7th
I-95 Add-A-Lane Project Update posted on Jul 6
MassDOT’s I-95/Route 128 Add-a-Lane Project final phase continues to move forward during the month of July. Throughout the week of July 6, MassDOT contractor Barletta Heavy Division will continue construction operations with work performed during both the standard working hours of 7:00AM to 3:00PM and …Continue Reading I-95 Add-A-Lane Project Update
MassDOT: Prioritizing Capital Projects Recommendations posted on Jul 2
MassDOT Secretary and CEO Stephanie Pollack today announced the publication of new recommendations for the evaluation and prioritization of proposed capital projects. The recommendations have been submitted to MassDOT by an independent Project Selection Advisory Council, which has worked for 18 months to develop a …Continue Reading MassDOT: Prioritizing Capital Projects Recommendations