As part of MassDOT's focus on customer service, MassDOT on Twitter in less than 18 months has gained more than 3,000 followers, checking our Tweets for information about MassDOT initiatives, public meetings, traffic alerts, and more.
Secretary Jeff Mullan uses Twitter personally to provide pictures such as Governor Patrick's visit to Abington, left, and updates as he travels the Commonwealth meeting with state and local leaders and checking on the status of transportation projects ongoing in every corner of the state.
In addition to the success of MassDOT's social media efforts, we are piloting innovative uses of new communication tools in other parts of the organization. The MBTA General Manager recently joined twitter and in less than two months has gained more than 600 followers. Follow him at @mbtagm. The MBTA also launched its first YouTube video on the new pay-by-phone parking solutions launched at commuter rail parking lots. If you have any ideas for other "behind the scenes" MBTA videos you want to see, let us know in the comments.
The award-winning MassDOT Developers initiative has more than 900 followers on twitter in addition to more than 250 members of its google groups. In addition to their social media efforts, the initiative has
taken an innovative civic engagement approach with MassDOT's first ever "Developers Conference" last year and many regular developers events.
Winter Storm Update: Travel Ban Lifted, MBTA Open posted on Jan 28
The statewide travel ban has been lifted as of midnight. Motorists, especially those in the City of Boston and Eastern counties, are asked to use caution as MassDOT crews continue to plow and clear state roadways and ramps. Parking bans are still in effect in …Continue Reading Winter Storm Update: Travel Ban Lifted, MBTA Open
Winter Storm Update: Statewide Travel Ban, MBTA Closed Tuesday, January 27 posted on Jan 26
Governor Charlie Baker has signed an Executive Order allowing for the enforcement of a statewide travel ban effective at midnight, Monday, January 26. The following exceptions shall exist for the ban and all drivers are encouraged to remain safe and use their best judgment: …Continue Reading Winter Storm Update: Statewide Travel Ban, MBTA Closed Tuesday, January 27
Winter Storm: Safe Travel Tips posted on Jan 26
With a major winter storm upon us this week, travel should be avoided during the storm. If you must travel today or immediately following the storm, be sure to Prepare Your Vehicle For Winter Driving and bring Winter Car Supplies. Use Common Sense While Driving …Continue Reading Winter Storm: Safe Travel Tips