As part of MassDOT's focus on customer service, MassDOT on Twitter in less than 18 months has gained more than 3,000 followers, checking our Tweets for information about MassDOT initiatives, public meetings, traffic alerts, and more.
Secretary Jeff Mullan uses Twitter personally to provide pictures such as Governor Patrick's visit to Abington, left, and updates as he travels the Commonwealth meeting with state and local leaders and checking on the status of transportation projects ongoing in every corner of the state.
In addition to the success of MassDOT's social media efforts, we are piloting innovative uses of new communication tools in other parts of the organization. The MBTA General Manager recently joined twitter and in less than two months has gained more than 600 followers. Follow him at @mbtagm. The MBTA also launched its first YouTube video on the new pay-by-phone parking solutions launched at commuter rail parking lots. If you have any ideas for other "behind the scenes" MBTA videos you want to see, let us know in the comments.
The award-winning MassDOT Developers initiative has more than 900 followers on twitter in addition to more than 250 members of its google groups. In addition to their social media efforts, the initiative has
taken an innovative civic engagement approach with MassDOT's first ever "Developers Conference" last year and many regular developers events.
Remembering the Fall River Line posted on Feb 28
South Coast Rail will transport passengers to Boston from Fall River and New Bedford. Both South Coast cities have rich histories, including Fall River’s stint as a gateway to the mid-Atlantic. Until about 80 years ago, the most direct route to New York City from …Continue Reading Remembering the Fall River Line
Comprehensive New England Regional Transportation Maps posted on Feb 27
MassDOT today announced release of the first ever comprehensive New England Regional Transportation Maps. These maps show all privately operated rail, bus, and ferry service across New England and connecting services to New York State. MassDOT’s Rail & Transit Division developed the maps in coordination …Continue Reading Comprehensive New England Regional Transportation Maps
Casey Arborway Project Public Meeting: March 9 posted on Feb 27
A second construction update Public Information Meeting for the Casey Arborway Project has been scheduled as follows: Monday, March 9, 7:00-9:00 PM, Boston English High School Auditorium, 144 McBride Street, Jamaica Plain The purpose of this meeting will be to provide the Jamaica Plain community …Continue Reading Casey Arborway Project Public Meeting: March 9