As part of MassDOT's focus on customer service, MassDOT on Twitter in less than 18 months has gained more than 3,000 followers, checking our Tweets for information about MassDOT initiatives, public meetings, traffic alerts, and more.
Secretary Jeff Mullan uses Twitter personally to provide pictures such as Governor Patrick's visit to Abington, left, and updates as he travels the Commonwealth meeting with state and local leaders and checking on the status of transportation projects ongoing in every corner of the state.
In addition to the success of MassDOT's social media efforts, we are piloting innovative uses of new communication tools in other parts of the organization. The MBTA General Manager recently joined twitter and in less than two months has gained more than 600 followers. Follow him at @mbtagm. The MBTA also launched its first YouTube video on the new pay-by-phone parking solutions launched at commuter rail parking lots. If you have any ideas for other "behind the scenes" MBTA videos you want to see, let us know in the comments.
The award-winning MassDOT Developers initiative has more than 900 followers on twitter in addition to more than 250 members of its google groups. In addition to their social media efforts, the initiative has
taken an innovative civic engagement approach with MassDOT's first ever "Developers Conference" last year and many regular developers events.
Methuen Rotary Project: Travel Impacts posted on Jul 22
MassDOT has scheduled upcoming lane closures as part of the Methuen Rotary Reconstruction Project. Beginning on Monday, July 28, 2014 until further notice, the I-93 breakdown lane will be closed from Exit 46 – Routes 110/113 to Exit 47 – Pelham St. on I-93 Northbound …Continue Reading Methuen Rotary Project: Travel Impacts
Tobin Bridge: All-Electronic Tolling Begins Monday, July 21 posted on Jul 18
Effective Monday, July 21, prior to the morning commute, tolling on the Tobin Bridge will convert to the all-electronic format. The new toll system will eliminate the need for customers to pay the toll in cash. The system is equipped to read E-ZPass transponders for …Continue Reading Tobin Bridge: All-Electronic Tolling Begins Monday, July 21
MassDOT Berkshire Rail Line Purchase posted on Jul 17
The MassDOT Board of Directors has authorized MassDOT Secretary and CEO Richard A. Davey to execute an agreement to purchase the Berkshire Line from the Housatonic Railroad Company, a major step toward delivering passenger rail service between New York City and the Berkshires. The agreement …Continue Reading MassDOT Berkshire Rail Line Purchase