As part of MassDOT's focus on customer service, MassDOT on Twitter in less than 18 months has gained more than 3,000 followers, checking our Tweets for information about MassDOT initiatives, public meetings, traffic alerts, and more.
Secretary Jeff Mullan uses Twitter personally to provide pictures such as Governor Patrick's visit to Abington, left, and updates as he travels the Commonwealth meeting with state and local leaders and checking on the status of transportation projects ongoing in every corner of the state.
In addition to the success of MassDOT's social media efforts, we are piloting innovative uses of new communication tools in other parts of the organization. The MBTA General Manager recently joined twitter and in less than two months has gained more than 600 followers. Follow him at @mbtagm. The MBTA also launched its first YouTube video on the new pay-by-phone parking solutions launched at commuter rail parking lots. If you have any ideas for other "behind the scenes" MBTA videos you want to see, let us know in the comments.
The award-winning MassDOT Developers initiative has more than 900 followers on twitter in addition to more than 250 members of its google groups. In addition to their social media efforts, the initiative has
taken an innovative civic engagement approach with MassDOT's first ever "Developers Conference" last year and many regular developers events.
Governor Patrick: Recommendation to Build MBTA Subway Cars in Massachusetts posted on Oct 21
Governor Deval Patrick today announced that the MBTA will present to the MassDOT Board of Directors the recommended company to manufacture and deliver 284 new subway cars for the Red and Orange Lines, replacing decades-old vehicles. Joined by MassDOT Secretary & CEO Richard A. Davey …Continue Reading Governor Patrick: Recommendation to Build MBTA Subway Cars in Massachusetts
Students Restore Historic Massachusetts Public Works Truck posted on Oct 21
A 1947 Ford dump truck with the proud historic logo “Massachusetts Department of Public Works” is now being restored by students at Bristol/Plymouth Regional Technical School in Taunton. MassDOT Secretary of Transportation Richard Davey visited the school to check on the students’ work and the …Continue Reading Students Restore Historic Massachusetts Public Works Truck
Celtics Forward Jared Sullinger Says: Sign Up for a Celtics Plate! posted on Oct 20
The Registry of Motor Vehicles’ new Boston Haymarket Center received a special visitor today: Boston Celtics forward Jared Sullinger. “Sully” joined Registrar Celia Blue to greet visitors, meet the staff, and encourage customers to sign up for the Boston Celtics Specialty License Plate. The Celtics …Continue Reading Celtics Forward Jared Sullinger Says: Sign Up for a Celtics Plate!