As part of MassDOT's focus on customer service, MassDOT on Twitter in less than 18 months has gained more than 3,000 followers, checking our Tweets for information about MassDOT initiatives, public meetings, traffic alerts, and more.
Secretary Jeff Mullan uses Twitter personally to provide pictures such as Governor Patrick's visit to Abington, left, and updates as he travels the Commonwealth meeting with state and local leaders and checking on the status of transportation projects ongoing in every corner of the state.
In addition to the success of MassDOT's social media efforts, we are piloting innovative uses of new communication tools in other parts of the organization. The MBTA General Manager recently joined twitter and in less than two months has gained more than 600 followers. Follow him at @mbtagm. The MBTA also launched its first YouTube video on the new pay-by-phone parking solutions launched at commuter rail parking lots. If you have any ideas for other "behind the scenes" MBTA videos you want to see, let us know in the comments.
The award-winning MassDOT Developers initiative has more than 900 followers on twitter in addition to more than 250 members of its google groups. In addition to their social media efforts, the initiative has
taken an innovative civic engagement approach with MassDOT's first ever "Developers Conference" last year and many regular developers events.
Route 107 Corridor Public Meetings Scheduled posted on Aug 26
Public Information Meetings for the Route 107 Corridor Study have been scheduled as follows: Wednesday, September 7, 6:00 PM to 8:00 PM, Lynn English High School, Auditorium, 50 Goodridge Street Tuesday, September 13, 6:00 PM to 8:00 PM, Collins Middle School, Auditorium, 29 Highland Avenue, …Continue Reading Route 107 Corridor Public Meetings Scheduled
Gill-Montague Bridge Rehabilitation Celebrated posted on Aug 25
MassDOT Secretary and CEO Stephanie Pollack and Highway Administrator Thomas J. Tinlin joined Director of Governor Charlie Baker’s Western Massachusetts Office Michael Knapik, Senate President Stanley C. Rosenberg, state and local officials today in Turners Falls to celebrate the complete rehabilitation of the Avenue A …Continue Reading Gill-Montague Bridge Rehabilitation Celebrated
All Electronic Tolling Coming: How to Sign Up for EZPass posted on Aug 24
In late October, MassDOT is scheduled to activate All Electronic Tolling on I-90 and the Boston tunnels. All Electronic Tolling has been in place for vehicles since July 2014 on the Tobin Bridge. To ensure drivers pay the lowest possible toll rate inside Massachusetts, drivers …Continue Reading All Electronic Tolling Coming: How to Sign Up for EZPass