As part of MassDOT's focus on customer service, MassDOT on Twitter in less than 18 months has gained more than 3,000 followers, checking our Tweets for information about MassDOT initiatives, public meetings, traffic alerts, and more.
Secretary Jeff Mullan uses Twitter personally to provide pictures such as Governor Patrick's visit to Abington, left, and updates as he travels the Commonwealth meeting with state and local leaders and checking on the status of transportation projects ongoing in every corner of the state.
In addition to the success of MassDOT's social media efforts, we are piloting innovative uses of new communication tools in other parts of the organization. The MBTA General Manager recently joined twitter and in less than two months has gained more than 600 followers. Follow him at @mbtagm. The MBTA also launched its first YouTube video on the new pay-by-phone parking solutions launched at commuter rail parking lots. If you have any ideas for other "behind the scenes" MBTA videos you want to see, let us know in the comments.
The award-winning MassDOT Developers initiative has more than 900 followers on twitter in addition to more than 250 members of its google groups. In addition to their social media efforts, the initiative has
taken an innovative civic engagement approach with MassDOT's first ever "Developers Conference" last year and many regular developers events.
Knowledge Corridor: New Holyoke Train Station Celebrated posted on Aug 27
Lt. Governor Karyn Polito and MassDOT Secretary and CEO Stephanie Pollack today joined Holyoke Mayor Alex Morse along with state and local officials to celebrate the opening of the new $4.3 million Holyoke Train Station on the Knowledge Corridor and restoration of Amtrak Vermonter Line …Continue Reading Knowledge Corridor: New Holyoke Train Station Celebrated
MBTA Winter Resiliency Update: Red Line, Orange Line posted on Aug 26
Beginning Saturday, August 29th, and continuing on selected weekends through the remainder of the summer, Red Line service between JFK/UMass and Quincy will be temporarily suspended to allow workers to make the subway more resilient to harsh winter weather conditions. On weekends when workers will …Continue Reading MBTA Winter Resiliency Update: Red Line, Orange Line
Whittier Bridge Project: Summer Milestones posted on Aug 25
The Whittier Bridge/I-95 Improvement Project is a prime example of just how much progress can be made in a summer construction season. From steel arches to freshly paved roadways, improvements are visible along the entire project corridor. Drivers passing over the existing Whittier Bridge on …Continue Reading Whittier Bridge Project: Summer Milestones