As part of MassDOT's focus on customer service, MassDOT on Twitter in less than 18 months has gained more than 3,000 followers, checking our Tweets for information about MassDOT initiatives, public meetings, traffic alerts, and more.
Secretary Jeff Mullan uses Twitter personally to provide pictures such as Governor Patrick's visit to Abington, left, and updates as he travels the Commonwealth meeting with state and local leaders and checking on the status of transportation projects ongoing in every corner of the state.
In addition to the success of MassDOT's social media efforts, we are piloting innovative uses of new communication tools in other parts of the organization. The MBTA General Manager recently joined twitter and in less than two months has gained more than 600 followers. Follow him at @mbtagm. The MBTA also launched its first YouTube video on the new pay-by-phone parking solutions launched at commuter rail parking lots. If you have any ideas for other "behind the scenes" MBTA videos you want to see, let us know in the comments.
The award-winning MassDOT Developers initiative has more than 900 followers on twitter in addition to more than 250 members of its google groups. In addition to their social media efforts, the initiative has
taken an innovative civic engagement approach with MassDOT's first ever "Developers Conference" last year and many regular developers events.
Grafton, Millbury: I-90 Resurfacing Project Moves Forward posted on Apr 25
MassDOT is continuing to move forward with a $13.6 million project to resurface and repair an 8-mile section of I-90 (the Massachusetts Turnpike) on both the eastbound and westbound sides in Millbury and Grafton. This project will have work completed in two phases: during the …Continue Reading Grafton, Millbury: I-90 Resurfacing Project Moves Forward
MBTA: Strategic Plan Adopted posted on Apr 24
The MBTA’s Fiscal and Management Control Board (FMCB) today approved an MBTA Strategic Plan, a document that fulfills the FMCB requirement in its enabling legislation that required development of such a plan. This plan serves as a blueprint for institutionalizing the objectives and strategies needed …Continue Reading MBTA: Strategic Plan Adopted
Sumner Tunnel Toll Demolition Moving Forward posted on Apr 24
MassDOT is moving forward with toll demolition and road reconstruction operations at the existing toll plaza at the entrance to the Sumner Tunnel in East Boston. Work-related logistical activities at the Sumner Tunnel began last week including marking utilities and installing temporary signage and the …Continue Reading Sumner Tunnel Toll Demolition Moving Forward