MassDOT Secretary and CEO Richard A. Davey today spoke to a packed North Shore Chamber of Commerce meeting in Danvers. Secretary Davey addressed local and regional issues along with the upcoming public meetings regarding the MBTA Fare and Services proposals.
Davey outlined his priorities, telling the gathering of North Shore business and political leaders that MassDOT is pursuing transportation reform that is "touchable, feelable, and visible to the average customer."
"We need to approach transportation from the customer's perspective," said Davey. "How can we continue to improve their experience in light of our fiscal challenges?"
Davey also pledged increased transparency and accountability and running MassDOT "like a business."