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For immediate release:

November 8, 2021

MassDOT Veterans Day Travel Advisory


RMV customer centers closed on Thursday, November 11- many transactions can be done online: 


MBTA operates on a weekday schedule on Thursday, November 11


Normal hours of deployment for I-93 Boston-Quincy HOV lane


BOSTON – The Massachusetts Department of Transportation (MassDOT) is advising the public to plan ahead if traveling for Veterans Day on Thursday, November 11, and through the weekend.  Thursday, November 11, is Veterans Day, a federal and Commonwealth of Massachusetts holiday, meaning government offices will be closed including the Registry of Motor Vehicles’ customer service center locations.


The holiday will not impact the hours of operations for the High Occupancy Vehicle (HOV) lane on I-93 between Boston and Quincy nor impact the operation of the hours for the “swing lane” on Route 1A southbound at the Sumner Tunnel.


Registry customer service centers will be closed on Thursday, November 11 and will reopen for appointments and walk-ins on Friday, November 12. Anyone who is a member of AAA may visit any AAA location by appointment for some Registry transactions and more than 40 Registry transactions can be done online:


MassDOT’s Highway Assistance Program, sponsored by MAPFRE, will be increasing patrols on all major roadways to support roadside assistance needs. Requests for assistance can be initiated by calling 911.


The MBTA will operate on a weekday schedule on Thursday, November 11. Please note that the CharlieCard store will be closed on November 11.  For more information, visit


For more information on traffic conditions, travelers are also encouraged to:

  • Dial 511 and select a route to hear real–time conditions.
  • Visit, a website which provides real-time traffic and incident advisory information and allows users to subscribe to text and email alerts for traffic conditions.
  • Follow MassDOT on Twitter @MassDOT to receive regular updates on road and traffic conditions.
  • Download MassDOT’s GoTime mobile app and view real-time traffic conditions before setting out on the road.



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