The MBTA this week rolled out customer service enhancements that make public transit even easier to use: real-time arrival information for the Red, Orange & Blue Lines is now available at mbta.com, the Bus Countdown Clock system has been activated at Dudley station and the installation of new, re-designed system maps is underway.
“As part of our ongoing effort to make the MBTA more customer-friendly and convenient to use, these three new improvements will make trip planning and way finding easier than ever,” said MBTA General Manager Dr. Beverly Scott. “Information is key in making our customers’ trips as smooth as possible; knowing where you’re going or when your bus or train is coming can make all the difference.”
Following the introduction of the first bus countdown sign at Forest Hills this winter, the MBTA has activated the second at Dudley station, the busiest bus terminal in New England. The signs, using real-time bus tracking data, will provide information about when each route serving that station is next expected to depart, using both audio and visual messaging. Nine other stations are set to receive the signs by this summer: Harvard Square; Haymarket, Ashmont; Kenmore; Maverick, Wonderland, Jackson Square, and Central Square. Due to its size, Dudley has two bus countdown signs; most other stations will have one central location for information.
In addition to increasing arrival time information inside stations, the MBTA has launched real-time arrival information for the Red, Orange & Blue Lines on mbta.com. The MBTA Open-Data Initiative has resulted in dozens of great apps for customers to use, and it is an exciting next step to be putting this information on the MBTA website to complement existing schedule and alert information. Customers on the website can pull up real-time information for individual stations in addition to being able to access it on their phones. Currently real-time information is available for all bus routes and the Red, Blue, and Orange Lines. Real-time arrival information can be found at: http://www.mbta.com/rider_tools/realtime_subway/
Springfield: I-91 Viaduct Study Public Meeting Set posted on Dec 1
MassDOT has scheduled the first Public Information Meeting for the I-91 Viaduct Study as follows: Tuesday, December 15, 5:30 PM to 7:30 PM, Sheraton Springfield Monarch Place Hotel, Mahogany Room, 2nd Floor, One Monarch Place, Springfield MassDOT initiated this study to identify existing issues and …Continue Reading Springfield: I-91 Viaduct Study Public Meeting Set
Massachusetts Student Receives National Bike Poster Award posted on Nov 30
MassDOT and the Massachusetts Safe Routes to School Program are proud to announce that for the first time, a Massachusetts student has won the annual 5th Grade National Poster Contest sponsored by Saris. Caleb Piehl of Somerville’s Dr. Albert F. Argenziano School won first place …Continue Reading Massachusetts Student Receives National Bike Poster Award
North Side Commuter Rail Schedule Implementation Postponed posted on Nov 25
MassDOT and the MBTA announced the recently revised North Side Commuter Rail schedules will not be implemented until spring 2016. The revision of Commuter Rail schedules is a critical element of MassDOT and the MBTA’s efforts to deliver safe, reliable, on-time service to Commuter …Continue Reading North Side Commuter Rail Schedule Implementation Postponed