Post Content

MBTA Countdown Sign, April 24, 2014The MBTA this week rolled out customer service enhancements that make public transit even easier to use: real-time arrival information for the Red, Orange & Blue Lines is now available at mbta.com, the Bus Countdown Clock system has been activated at Dudley station and the installation of new, re-designed system maps is underway.

“As part of our ongoing effort to make the MBTA more customer-friendly and convenient to use, these three new improvements will make trip planning and way finding easier than ever,” said MBTA General Manager Dr. Beverly Scott. “Information is key in making our customers’ trips as smooth as possible; knowing where you’re going or when your bus or train is coming can make all the difference.”

Following the introduction of the first bus countdown sign at Forest Hills this winter, the MBTA has activated the second at Dudley station, the busiest bus terminal in New England. The signs, using real-time bus tracking data, will provide information about when each route serving that station is next expected to depart, using both audio and visual messaging. Nine other stations are set to receive the signs by this summer: Harvard Square; Haymarket, Ashmont; Kenmore; Maverick, Wonderland, Jackson Square, and Central Square. Due to its size, Dudley has two bus countdown signs; most other stations will have one central location for information.

In addition to increasing arrival time information inside stations, the MBTA has launched real-time arrival information for the Red, Orange & Blue Lines on mbta.com. The MBTA Open-Data Initiative has resulted in dozens of great apps for customers to use, and it is an exciting next step to be putting this information on the MBTA website to complement existing schedule and alert information. Customers on the website can pull up real-time information for individual stations in addition to being able to access it on their phones. Currently real-time information is available for all bus routes and the Red, Blue, and Orange Lines. Real-time arrival information can be found at: http://www.mbta.com/rider_tools/realtime_subway/

Written By:

Recent Posts

New Bedford-Fairhaven Bridge Public Meeting Set posted on Jan 29

New Bedford-Fairhaven Bridge Public Meeting Set

MassDOT is conducting a study of the New Bedford-Fairhaven Bridge Corridor, a bridge that spans New Bedford Harbor. The swing bridge connecting the communities of New Bedford and Fairhaven is functionally obsolete, constrains marine traffic, and its opening results in extensive vehicle delays. This study   …Continue Reading New Bedford-Fairhaven Bridge Public Meeting Set

Winter Storm Update: Travel Ban Lifted, MBTA Open posted on Jan 28

Winter Storm Update: Travel Ban Lifted, MBTA Open

The statewide travel ban has been lifted as of midnight.  Motorists, especially those in the City of Boston and Eastern counties, are asked to use caution as MassDOT crews continue to plow and clear state roadways and ramps. Parking bans are still in effect in   …Continue Reading Winter Storm Update: Travel Ban Lifted, MBTA Open

Winter Storm Update: Statewide Travel Ban, MBTA Closed Tuesday, January 27 posted on Jan 26

Winter Storm Update: Statewide Travel Ban, MBTA Closed Tuesday, January 27

Governor Charlie Baker has signed an Executive Order allowing for the enforcement of a statewide travel ban effective at midnight, Monday, January 26. The following exceptions shall exist for the ban and all drivers are encouraged to remain safe and use their best judgment:     …Continue Reading Winter Storm Update: Statewide Travel Ban, MBTA Closed Tuesday, January 27