The MBTA this week rolled out customer service enhancements that make public transit even easier to use: real-time arrival information for the Red, Orange & Blue Lines is now available at mbta.com, the Bus Countdown Clock system has been activated at Dudley station and the installation of new, re-designed system maps is underway.
“As part of our ongoing effort to make the MBTA more customer-friendly and convenient to use, these three new improvements will make trip planning and way finding easier than ever,” said MBTA General Manager Dr. Beverly Scott. “Information is key in making our customers’ trips as smooth as possible; knowing where you’re going or when your bus or train is coming can make all the difference.”
Following the introduction of the first bus countdown sign at Forest Hills this winter, the MBTA has activated the second at Dudley station, the busiest bus terminal in New England. The signs, using real-time bus tracking data, will provide information about when each route serving that station is next expected to depart, using both audio and visual messaging. Nine other stations are set to receive the signs by this summer: Harvard Square; Haymarket, Ashmont; Kenmore; Maverick, Wonderland, Jackson Square, and Central Square. Due to its size, Dudley has two bus countdown signs; most other stations will have one central location for information.
In addition to increasing arrival time information inside stations, the MBTA has launched real-time arrival information for the Red, Orange & Blue Lines on mbta.com. The MBTA Open-Data Initiative has resulted in dozens of great apps for customers to use, and it is an exciting next step to be putting this information on the MBTA website to complement existing schedule and alert information. Customers on the website can pull up real-time information for individual stations in addition to being able to access it on their phones. Currently real-time information is available for all bus routes and the Red, Blue, and Orange Lines. Real-time arrival information can be found at: http://www.mbta.com/rider_tools/realtime_subway/
NHTSA Safety Reminder: Never Leave a Child Alone in a Car posted on Jul 31
The National Highway Traffic Safety Administration and partners today are raising awareness about heatstroke, one of the leading causes of death among children. The NHTSA says at least 17 children have already died this year from vehicular heatstroke. Heatstroke is the leading cause of non-crash …Continue Reading NHTSA Safety Reminder: Never Leave a Child Alone in a Car
Fore River Bridge Project Milestone posted on Jul 29
The Fore River Bridge Replacement Project in Quincy-Weymouth continues during the summer of 2014 with installation of the permanent bridge components along with a new milestone: arrival of the new bridge steel sections. The view above shows the progress made at the Quincy tower location. …Continue Reading Fore River Bridge Project Milestone
Green Line Extension: Public Meeting July 31 posted on Jul 28
A City of Somerville and MBTA Green Line Extension Public Meeting regarding Medford Street Bridge construction has been scheduled for the following: Thursday, July 31, 6:00pm, Public Safety Building, 220 Washington Street, Somerville. Green Line Extension construction is underway and will involve periodic traffic impacts …Continue Reading Green Line Extension: Public Meeting July 31