The MBTA this week rolled out customer service enhancements that make public transit even easier to use: real-time arrival information for the Red, Orange & Blue Lines is now available at mbta.com, the Bus Countdown Clock system has been activated at Dudley station and the installation of new, re-designed system maps is underway.
“As part of our ongoing effort to make the MBTA more customer-friendly and convenient to use, these three new improvements will make trip planning and way finding easier than ever,” said MBTA General Manager Dr. Beverly Scott. “Information is key in making our customers’ trips as smooth as possible; knowing where you’re going or when your bus or train is coming can make all the difference.”
Following the introduction of the first bus countdown sign at Forest Hills this winter, the MBTA has activated the second at Dudley station, the busiest bus terminal in New England. The signs, using real-time bus tracking data, will provide information about when each route serving that station is next expected to depart, using both audio and visual messaging. Nine other stations are set to receive the signs by this summer: Harvard Square; Haymarket, Ashmont; Kenmore; Maverick, Wonderland, Jackson Square, and Central Square. Due to its size, Dudley has two bus countdown signs; most other stations will have one central location for information.
In addition to increasing arrival time information inside stations, the MBTA has launched real-time arrival information for the Red, Orange & Blue Lines on mbta.com. The MBTA Open-Data Initiative has resulted in dozens of great apps for customers to use, and it is an exciting next step to be putting this information on the MBTA website to complement existing schedule and alert information. Customers on the website can pull up real-time information for individual stations in addition to being able to access it on their phones. Currently real-time information is available for all bus routes and the Red, Blue, and Orange Lines. Real-time arrival information can be found at: http://www.mbta.com/rider_tools/realtime_subway/
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Work on the Whittier Bridge/I-95 Project in Newburyport and Amesbury will require extended lane closure hours beginning next week. Beginning on Monday, September 22, the hours of daytime construction will extend the I-95 Northbound right lane closure the associated right lane closure on I-95 Northbound …Continue Reading Whittier Bridge/I-95 Project Traffic Update
Take the Clean Air Challenge! Join Us September 22-26 posted on Sep 18
Massachusetts travelers will improve air-quality by choosing more sustainable transportation options during the Massachusetts Clean Air Challenge (formerly Car-Free Week). This year, Massachusetts challenges you to explore your commuting options and Shift Your Mode from September 22nd-26th. By trying greener modes including carpooling, vanpooling, bicycling, …Continue Reading Take the Clean Air Challenge! Join Us September 22-26
MBTA Silver Line to Chelsea Approved posted on Sep 17
The MassDOT Board of Directors today approved a construction contract to extend the MBTA’s increasingly popular Silver Line from East Boston to Chelsea. A project funded entirely by Governor Deval Patrick’s 2013 Transportation Finance Plan, the Silver Line will be extended past the Seaport to …Continue Reading MBTA Silver Line to Chelsea Approved