Post Content

MBTA Countdown Sign, April 24, 2014The MBTA this week rolled out customer service enhancements that make public transit even easier to use: real-time arrival information for the Red, Orange & Blue Lines is now available at mbta.com, the Bus Countdown Clock system has been activated at Dudley station and the installation of new, re-designed system maps is underway.

“As part of our ongoing effort to make the MBTA more customer-friendly and convenient to use, these three new improvements will make trip planning and way finding easier than ever,” said MBTA General Manager Dr. Beverly Scott. “Information is key in making our customers’ trips as smooth as possible; knowing where you’re going or when your bus or train is coming can make all the difference.”

Following the introduction of the first bus countdown sign at Forest Hills this winter, the MBTA has activated the second at Dudley station, the busiest bus terminal in New England. The signs, using real-time bus tracking data, will provide information about when each route serving that station is next expected to depart, using both audio and visual messaging. Nine other stations are set to receive the signs by this summer: Harvard Square; Haymarket, Ashmont; Kenmore; Maverick, Wonderland, Jackson Square, and Central Square. Due to its size, Dudley has two bus countdown signs; most other stations will have one central location for information.

In addition to increasing arrival time information inside stations, the MBTA has launched real-time arrival information for the Red, Orange & Blue Lines on mbta.com. The MBTA Open-Data Initiative has resulted in dozens of great apps for customers to use, and it is an exciting next step to be putting this information on the MBTA website to complement existing schedule and alert information. Customers on the website can pull up real-time information for individual stations in addition to being able to access it on their phones. Currently real-time information is available for all bus routes and the Red, Blue, and Orange Lines. Real-time arrival information can be found at: http://www.mbta.com/rider_tools/realtime_subway/

Written By:

Recent Posts

Knowledge Corridor: New Holyoke Train Station Celebrated posted on Aug 27

Knowledge Corridor: New Holyoke Train Station Celebrated

Lt. Governor Karyn Polito and MassDOT Secretary and CEO Stephanie Pollack today joined Holyoke Mayor Alex Morse along with state and local officials to celebrate the opening of the new $4.3 million Holyoke Train Station on the Knowledge Corridor and restoration of Amtrak Vermonter Line   …Continue Reading Knowledge Corridor: New Holyoke Train Station Celebrated

MBTA Winter Resiliency Update: Red Line, Orange Line posted on Aug 26

MBTA Winter Resiliency Update: Red Line, Orange Line

Beginning Saturday, August 29th, and continuing on selected weekends through the remainder of the summer, Red Line service between JFK/UMass and Quincy will be temporarily suspended to allow workers to make the subway more resilient to harsh winter weather conditions. On weekends when workers will   …Continue Reading MBTA Winter Resiliency Update: Red Line, Orange Line

Whittier Bridge Project: Summer Milestones posted on Aug 25

Whittier Bridge Project: Summer Milestones

The Whittier Bridge/I-95 Improvement Project is a prime example of just how much progress can be made in a summer construction season. From steel arches to freshly paved roadways, improvements are visible along the entire project corridor. Drivers passing over the existing Whittier Bridge on   …Continue Reading Whittier Bridge Project: Summer Milestones