The MBTA this week rolled out customer service enhancements that make public transit even easier to use: real-time arrival information for the Red, Orange & Blue Lines is now available at mbta.com, the Bus Countdown Clock system has been activated at Dudley station and the installation of new, re-designed system maps is underway.
“As part of our ongoing effort to make the MBTA more customer-friendly and convenient to use, these three new improvements will make trip planning and way finding easier than ever,” said MBTA General Manager Dr. Beverly Scott. “Information is key in making our customers’ trips as smooth as possible; knowing where you’re going or when your bus or train is coming can make all the difference.”
Following the introduction of the first bus countdown sign at Forest Hills this winter, the MBTA has activated the second at Dudley station, the busiest bus terminal in New England. The signs, using real-time bus tracking data, will provide information about when each route serving that station is next expected to depart, using both audio and visual messaging. Nine other stations are set to receive the signs by this summer: Harvard Square; Haymarket, Ashmont; Kenmore; Maverick, Wonderland, Jackson Square, and Central Square. Due to its size, Dudley has two bus countdown signs; most other stations will have one central location for information.
In addition to increasing arrival time information inside stations, the MBTA has launched real-time arrival information for the Red, Orange & Blue Lines on mbta.com. The MBTA Open-Data Initiative has resulted in dozens of great apps for customers to use, and it is an exciting next step to be putting this information on the MBTA website to complement existing schedule and alert information. Customers on the website can pull up real-time information for individual stations in addition to being able to access it on their phones. Currently real-time information is available for all bus routes and the Red, Blue, and Orange Lines. Real-time arrival information can be found at: http://www.mbta.com/rider_tools/realtime_subway/
Worcester: Blackstone Gateway Visitor Center Project Advances posted on Feb 25
MassDOT has announced that it is continuing to move forward with the project to construct the Worcester Blackstone Gateway Visitor Center and the adjacent multi-use path in the City of Worcester. A Notice to Proceed (NTP) was recently awarded for Phase II of this project …Continue Reading Worcester: Blackstone Gateway Visitor Center Project Advances
I-90 Toll Plaza Demolition Construction Updates posted on Feb 24
The MassDOT I-90 Toll Demolition and Road Reconstruction Project continues with work at all 23 locations trending on or ahead of schedule. Each work location has its own unique traffic management and construction management plans. All work is contingent upon the weather. Please check the …Continue Reading I-90 Toll Plaza Demolition Construction Updates
MassDOT Freight Plan Second Open House Set posted on Feb 22
MassDOT is hosting the second Open House for the Massachusetts Freight Plan as follows: Thursday, March 9, 4:00 PM to 5:30 PM, The Conference Center at Bentley University, Room 325ABC (Third Floor), 175 Forest Street, LaCava Campus Center #300, Waltham The second Freight Advisory Committee …Continue Reading MassDOT Freight Plan Second Open House Set