Post Content

MBTA Countdown Sign, April 24, 2014The MBTA this week rolled out customer service enhancements that make public transit even easier to use: real-time arrival information for the Red, Orange & Blue Lines is now available at mbta.com, the Bus Countdown Clock system has been activated at Dudley station and the installation of new, re-designed system maps is underway.

“As part of our ongoing effort to make the MBTA more customer-friendly and convenient to use, these three new improvements will make trip planning and way finding easier than ever,” said MBTA General Manager Dr. Beverly Scott. “Information is key in making our customers’ trips as smooth as possible; knowing where you’re going or when your bus or train is coming can make all the difference.”

Following the introduction of the first bus countdown sign at Forest Hills this winter, the MBTA has activated the second at Dudley station, the busiest bus terminal in New England. The signs, using real-time bus tracking data, will provide information about when each route serving that station is next expected to depart, using both audio and visual messaging. Nine other stations are set to receive the signs by this summer: Harvard Square; Haymarket, Ashmont; Kenmore; Maverick, Wonderland, Jackson Square, and Central Square. Due to its size, Dudley has two bus countdown signs; most other stations will have one central location for information.

In addition to increasing arrival time information inside stations, the MBTA has launched real-time arrival information for the Red, Orange & Blue Lines on mbta.com. The MBTA Open-Data Initiative has resulted in dozens of great apps for customers to use, and it is an exciting next step to be putting this information on the MBTA website to complement existing schedule and alert information. Customers on the website can pull up real-time information for individual stations in addition to being able to access it on their phones. Currently real-time information is available for all bus routes and the Red, Blue, and Orange Lines. Real-time arrival information can be found at: http://www.mbta.com/rider_tools/realtime_subway/

Written By:

Recent Posts

Longfellow Bridge: Next Stage of Construction to Begin in August posted on Jul 22

Longfellow Bridge: Next Stage of Construction to Begin in August

MassDOT’s contractor is scheduled to begin the next stage of construction on the Longfellow Bridge in August 2016 now that the MBTA Red Line trains have been moved to their new locations. In this stage, bridge rehabilitation work will occur under the MBTA outbound track.   …Continue Reading Longfellow Bridge: Next Stage of Construction to Begin in August

Maynard: Assabet River Rail Trail to Connect with MBTA Station posted on Jul 21

Maynard: Assabet River Rail Trail to Connect with MBTA Station

MassDOT Highway Administrator Tom Tinlin today joined local legislators to break ground on the Assabet River Rail Trail construction project in Maynard. The $6.7 million project links the Assabet River National Wildlife Refuge with the downtown Maynard business district as well as the MBTA South   …Continue Reading Maynard: Assabet River Rail Trail to Connect with MBTA Station

Coming Soon: Electric Vehicle Fast Charging Stations posted on Jul 20

Coming Soon: Electric Vehicle Fast Charging Stations

MassDOT has announced that “Fast Charging” Stations for Electric Vehicles will be available at I-90 Service Plazas beginning later this year. Depending upon the electric vehicle and the state of its current charge, the stations will charge an electric vehicle to at least 80% power   …Continue Reading Coming Soon: Electric Vehicle Fast Charging Stations