Post Content

MBTA Countdown Sign, April 24, 2014The MBTA this week rolled out customer service enhancements that make public transit even easier to use: real-time arrival information for the Red, Orange & Blue Lines is now available at mbta.com, the Bus Countdown Clock system has been activated at Dudley station and the installation of new, re-designed system maps is underway.

“As part of our ongoing effort to make the MBTA more customer-friendly and convenient to use, these three new improvements will make trip planning and way finding easier than ever,” said MBTA General Manager Dr. Beverly Scott. “Information is key in making our customers’ trips as smooth as possible; knowing where you’re going or when your bus or train is coming can make all the difference.”

Following the introduction of the first bus countdown sign at Forest Hills this winter, the MBTA has activated the second at Dudley station, the busiest bus terminal in New England. The signs, using real-time bus tracking data, will provide information about when each route serving that station is next expected to depart, using both audio and visual messaging. Nine other stations are set to receive the signs by this summer: Harvard Square; Haymarket, Ashmont; Kenmore; Maverick, Wonderland, Jackson Square, and Central Square. Due to its size, Dudley has two bus countdown signs; most other stations will have one central location for information.

In addition to increasing arrival time information inside stations, the MBTA has launched real-time arrival information for the Red, Orange & Blue Lines on mbta.com. The MBTA Open-Data Initiative has resulted in dozens of great apps for customers to use, and it is an exciting next step to be putting this information on the MBTA website to complement existing schedule and alert information. Customers on the website can pull up real-time information for individual stations in addition to being able to access it on their phones. Currently real-time information is available for all bus routes and the Red, Blue, and Orange Lines. Real-time arrival information can be found at: http://www.mbta.com/rider_tools/realtime_subway/

Written By:

Recent Posts

MassDOT: Memorial Day Advisory posted on May 21

MassDOT: Memorial Day Advisory

MassDOT is urging the public to stay home Memorial Day Weekend to comply with the Reopening Advisory Board’s “Safer-at-Home-Advisory.”  The Advisory states, in part: all residents should leave home only for healthcare, worship and permitted work, shopping and outdoor activities; people over the age of   …Continue Reading MassDOT: Memorial Day Advisory

MBTA: Year-Long Green Line Closure between Lechmere and North Stations Begins Sunday posted on May 20

MBTA: Year-Long Green Line Closure between Lechmere and North Stations Begins Sunday

The MBTA today reminded customers that Green Line service between Lechmere and North Stations is replaced with shuttle buses every day beginning at the start of service on Sunday, May 24, for approximately one year to accomplish work as part of the Green Line Extension   …Continue Reading MBTA: Year-Long Green Line Closure between Lechmere and North Stations Begins Sunday

MBTA to Install Bus-Only Pavement Markings on Charles River Dam Road beginning Monday, May 18 posted on May 15

MBTA to Install Bus-Only Pavement Markings on Charles River Dam Road beginning Monday, May 18

The MBTA announced today that work to install bus-only pavement markings for temporary dedicated bus lanes on Charles River Dam Road will begin on Monday, May 18. In effect for approximately one year beginning Sunday, May 24, the dedicated bus lanes will support bus replacement   …Continue Reading MBTA to Install Bus-Only Pavement Markings on Charles River Dam Road beginning Monday, May 18