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Mullan-2011

Posted by Jeff Mullan, MassDOT Secretary & CEO

One thing I have learned in my time at MassDOT is the importance the media plays in our organization and in state government in general.   Reporting influences how people perceive the job we are all doing, and I know that many of you care deeply about it.  Rich Davey and I are spending a lot of time talking with many of you, members of the media, and our customers about the state of transportation at the moment.  Many of you have told us that you would like to read and hear more positive news about all the good things that are happening in transportation.

Last night, Rich and I were on WBZ radio.  We took a lot of calls – every one of them was thoughtful, and most were very positive.  We heard from people who were concerned about commuter rail, The Ride, and lights that are out on our state highways.  We were glad to take the calls because it shows that people care.  We also had several callers who wanted to talk about the Big Dig.  One said he was a “critic of the critics” of the Big Dig, making the point that the highway system in Boston is much improved, the downtown area is much more accessible and pleasant, and the trip to Logan is a breeze – all due to the construction of the Project.  Others were concerned about the condition of the tunnels.  I think people appreciate the conversation and are grateful to know that the tunnels are safe and to learn what we are doing about it every day to keep them that way.

We all move people and goods and help others do the same every day.  The fact that the media is focused on what we all do every day reinforces to me the importance of our work.  We need to be thankful for that coverage and respect the work that they need to do.  After all, we all know that there are things in our organization that we need to do better.  At the same time, I know and want all of you to know that there are lots of people all over the Commonwealth who value the work we are doing, who respect it, and who are thankful for it.  We should be thankful for that.

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