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rmv-aaa-marlborough-ribbon-cutting-october-5-2017The Massachusetts Department of Transportation Registry of Motor Vehicles (RMV), in partnership with AAA Northeast (AAA), announced today that the Marlborough AAA Branch, located at 197 Boston Post Road West/Route 20 West, now offers select RMV license and registration services for AAA members.

With the addition of Marlborough, AAA Registry services are now available at 27 AAA locations across the Commonwealth.  AAA Northeast already offers RMV services at branches in Acton, Auburn, Burlington, Fairhaven, Framingham, Franklin, Haverhill, Lowell, Newburyport, Newton, North Reading, Pittsfield, Peabody, Quincy, Raynham, Rockland, Saugus, Somerset, South Attleboro, South Dennis, Waltham, Westwood, and Worcester.  AAA Pioneer Valley offers services in Hadley, Springfield, and West Springfield.

Registrar of Motor Vehicles Erin Deveney and Executive Vice President of AAA Northeast John Galvin were joined by state and local officials today to share remarks about the new Registry services available at the Marlborough location.

“With fall fast approaching, we expect our year-end rush of registration renewals.  Customers may renew online or by visiting a local AAA branch if they are AAA members.  Registrations can be renewed up to six months in advance, and customers do not need to wait for a renewal application to renew online,” said Registrar Deveney. “In addition, checklists for our most common transactions, including Renewing a Registration, are available online to help customers be prepared with all required documents.”

AAA Northeast Executive Vice President Galvin added, “The launch of the Marlborough AAA/RMV location marks yet another milestone in enhanced choice and convenience for AAA members and consumers across the Commonwealth.  AAA Northeast sincerely values its partnership with the RMV, and looks forward to expanding services to additional AAA offices in Massachusetts during the next few months.”

At designated AAA Registry services locations, AAA members can perform select transactions including: driver’s license and ID renewals, duplicate licenses or IDs, registration renewals, duplicate registrations, duplicate titles, and registration transfers.  AAA offers its members weekday and Saturday RMV transaction options.  For more information, visit www.AAA.com/registry.

The RMV is making strides to build an industry-leading, customer-centered environment for individual and commercial customers, as well as for business and government partners.  The RMV has recently completed the renovation of the RMV Service Center in Brockton and has opened new service centers in Lawrence, New Bedford, and Springfield.  These new sites will ensure adequate access, parking, and customer intake capability, with an overall improved design to support customer needs.

With a strong commitment to a personalized customer service experience, the RMV enables customer mobility and supports consumer safety.  Customers are encouraged to visit www.MassRMV.com to process over 25 transactions.

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