Post Content

In keeping with the MassDOT central focus on customer service, Secretary & CEO Jeff Mullan recently brought together a group of Massachusetts’ leading private transportation providers to collaborate on the best ways to move residents, employees and visitors around the Commonwealth. In November, Secretary Mullan hosted the first meeting of what he calls the “Transportation Gap Group,” which seeks to break down the divide between public sector and private sector transportation providers, and work together to fill in each other’s “gaps.”

Participants included the Massachusetts Airport Management Association, the Massachusetts Bus Association, the Massachusetts Railroad Association, the Massachusetts Office of Travel and Tourism, Peter Pan Bus Lines, MassCommutes, the Steamship Authority, AMTRAK, and MassBike.  Secretary Mullan outlined his vision for transportation in Massachusetts and the role the Transportation Gap Group can play in supporting MassDOT’s goal of a more integrated, user-friendly, and reliable transportation network. Those in attendance warmly welcomed the new collaborative approach and “new era” in the relationship between MassDOT and the private transportation service industry.

The Transportation Gap Group will provide a forum to address gaps in transportation services by sharing best practices, communicating concerns expressed by customers, and identifying ways that panel members could help fill in existing gaps. This first meeting was an important step in building trust and establishing better lines of communications with MassDOT and among the service providers.  From better coordination of bus and rail schedules, to inter-operable automatic fare collection at ferry terminals, to access for bicycles on the MBTA during peak hours, the discussion made it clear that this type of public/private partnerships could enable more efficient transportation operations, better use of resources, and increased business opportunities in transportation.

Secretary Mullan and members of the Transportation Gap Group look forward to continued discussions on these issues during quarterly meetings starting in January.

Written By:

Recent Posts

MassDOT, MAPFRE Insurance: July 4th – Summer Driving Safety Tips posted on Jun 26

MassDOT, MAPFRE Insurance: July 4th - Summer Driving Safety Tips

Did you know that on July 4th, 1776, the historical day of the signing of the Declaration of Independence, only 2.5 million people were living in the newly formed nation? According to the Census Bureau presently over 325 million Americans now reside in the United   …Continue Reading MassDOT, MAPFRE Insurance: July 4th – Summer Driving Safety Tips

Commonwealth Avenue Bridge Replacement Project Public Meetings posted on Jun 23

Commonwealth Avenue Bridge Replacement Project Public Meetings

MassDOT is hosting two pre-construction Public Meetings for the Commonwealth Ave Bridge Replacement Project as follows: Tuesday, July 11, 6:30 PM, Boston University College of General Studies, Jacob Sleeper Auditorium (Lower Level, Room 129), 871 Commonwealth Avenue, Boston Thursday, July 13, 6:30 PM, Newton Free   …Continue Reading Commonwealth Avenue Bridge Replacement Project Public Meetings

MassDOT Launches Statewide Bicycle and Pedestrian Safety Campaign: “Scan the Street” posted on Jun 23

MassDOT Launches Statewide Bicycle and Pedestrian Safety Campaign: "Scan the Street"

With the number of motor vehicle crashes involving pedestrians and cyclists on the rise, MassDOT is launching a campaign to promote pedestrian and bicycle safety. The goals of the campaign are to encourage Massachusetts residents to “be aware” of others on the road and, ultimately, change people’s   …Continue Reading MassDOT Launches Statewide Bicycle and Pedestrian Safety Campaign: “Scan the Street”