In keeping with the MassDOT central focus on customer service, Secretary & CEO Jeff Mullan recently brought together a group of Massachusetts’ leading private transportation providers to collaborate on the best ways to move residents, employees and visitors around the Commonwealth. In November, Secretary Mullan hosted the first meeting of what he calls the “Transportation Gap Group,” which seeks to break down the divide between public sector and private sector transportation providers, and work together to fill in each other’s “gaps.”
Participants included the Massachusetts Airport Management Association, the Massachusetts Bus Association, the Massachusetts Railroad Association, the Massachusetts Office of Travel and Tourism, Peter Pan Bus Lines, MassCommutes, the Steamship Authority, AMTRAK, and MassBike. Secretary Mullan outlined his vision for transportation in Massachusetts and the role the Transportation Gap Group can play in supporting MassDOT’s goal of a more integrated, user-friendly, and reliable transportation network. Those in attendance warmly welcomed the new collaborative approach and “new era” in the relationship between MassDOT and the private transportation service industry.
The Transportation Gap Group will provide a forum to address gaps in transportation services by sharing best practices, communicating concerns expressed by customers, and identifying ways that panel members could help fill in existing gaps. This first meeting was an important step in building trust and establishing better lines of communications with MassDOT and among the service providers. From better coordination of bus and rail schedules, to inter-operable automatic fare collection at ferry terminals, to access for bicycles on the MBTA during peak hours, the discussion made it clear that this type of public/private partnerships could enable more efficient transportation operations, better use of resources, and increased business opportunities in transportation.
Secretary Mullan and members of the Transportation Gap Group look forward to continued discussions on these issues during quarterly meetings starting in January.
Plan Ahead for Memorial Day Weekend Travel posted on May 24
MassDOT encourages travelers to plan ahead and travel safely during the Memorial Day holiday weekend. The heaviest traffic is observed during Thursday, Friday, and Monday afternoons and early evenings. Drivers are encouraged to make travel plans accordingly and if possible avoid peak traffic volumes between …Continue Reading Plan Ahead for Memorial Day Weekend Travel
MBTA: Hoverboards Not Allowed posted on May 24
Effective immediately, hoverboards are prohibited on all MBTA property, including stations, buses, subways, trains, and commuter boats. MBTA subway and bus personnel, along with Keolis Commuter Rail staff have been informed that customers with hoverboards shall not be permitted to bring such devices into MBTA …Continue Reading MBTA: Hoverboards Not Allowed
MBTA General Manager DePaola Retirement posted on May 24
Frank DePaola, P.E., who has served as General Manager of the Massachusetts Bay Transportation Authority (MBTA) since February 2015, announced to staff that he plans to retire after his current appointment expires on June 30. Secretary of Transportation Stephanie Pollack thanked DePaola in a letter …Continue Reading MBTA General Manager DePaola Retirement