In keeping with the MassDOT central focus on customer service, Secretary & CEO Jeff Mullan recently brought together a group of Massachusetts’ leading private transportation providers to collaborate on the best ways to move residents, employees and visitors around the Commonwealth. In November, Secretary Mullan hosted the first meeting of what he calls the “Transportation Gap Group,” which seeks to break down the divide between public sector and private sector transportation providers, and work together to fill in each other’s “gaps.”
Participants included the Massachusetts Airport Management Association, the Massachusetts Bus Association, the Massachusetts Railroad Association, the Massachusetts Office of Travel and Tourism, Peter Pan Bus Lines, MassCommutes, the Steamship Authority, AMTRAK, and MassBike. Secretary Mullan outlined his vision for transportation in Massachusetts and the role the Transportation Gap Group can play in supporting MassDOT’s goal of a more integrated, user-friendly, and reliable transportation network. Those in attendance warmly welcomed the new collaborative approach and “new era” in the relationship between MassDOT and the private transportation service industry.
The Transportation Gap Group will provide a forum to address gaps in transportation services by sharing best practices, communicating concerns expressed by customers, and identifying ways that panel members could help fill in existing gaps. This first meeting was an important step in building trust and establishing better lines of communications with MassDOT and among the service providers. From better coordination of bus and rail schedules, to inter-operable automatic fare collection at ferry terminals, to access for bicycles on the MBTA during peak hours, the discussion made it clear that this type of public/private partnerships could enable more efficient transportation operations, better use of resources, and increased business opportunities in transportation.
Secretary Mullan and members of the Transportation Gap Group look forward to continued discussions on these issues during quarterly meetings starting in January.
Worcester: Belmont Street Bridge Opens posted on Mar 23
MassDOT has announced that the Belmont Street Bridge that carries Route 9 over Interstate 290 in Worcester is now open to its permanent configuration. The bridge now features two eastbound lanes toward Shrewsbury, two westbound lanes toward Lincoln Square and a newly-added, left-turn lane through …Continue Reading Worcester: Belmont Street Bridge Opens
Highway Assistance Patrol Program: MAPFRE Sponsorship Extension posted on Mar 23
MassDOT is pleased to announce an agreement to extend MAPFRE Insurance’s sponsorship of the Highway Assistance Patrol program (HAP) through March 2018. This extension marks the 15th year of partnership between MassDOT and MAPFRE in providing excellent customer service and safe, quick clearance on the …Continue Reading Highway Assistance Patrol Program: MAPFRE Sponsorship Extension
South Coast Rail: Notice of Project Change posted on Mar 22
The Baker-Polito Administration’s Department of Transportation (MassDOT) has filed a Notice of Project Change (NPC) for the South Coast Rail (SCR) Project with the Massachusetts Environmental Policy Act (MEPA) Office on March 15, 2017. The Notice advances South Coast Rail as a phased project that …Continue Reading South Coast Rail: Notice of Project Change