This month’s National Consumer Protection Week conference enlightened us about several new initiatives by two of the nation’s federal consumer protection agencies. Deborah Marrone, Regional Director for the Federal Trade Commission’s Northeast Regional Office, spoke about current and future protections against robocalling – an illegal   …Continue Reading National Consumer Protection Week Conference: Robocalling Update

This week the Office of Consumer Affairs hosted the 23rd Annual National Consumer Protection Week Conference with our co-sponsors the Division of Banks, Suffolk University Law School and ConsumerWorld.org.  The main topic of the conference was prepaid cards, and each of our speakers gave some insight   …Continue Reading National Consumer Protection Week Conference: Prepaid Cards

A key mission of the Office of Consumer Affairs and Business Regulation is to provide consumers the information they need to fully exercise their rights and also to understand their responsibilities in the marketplace. Our partners – the Attorney General’s Office, Better Business Bureau, and   …Continue Reading Top 5 Consumer Issues of 2012