Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Monthly Archives: March 2017

Consumer Rights Take a Front Seat this Week Posted on Mar 6

Consumer Rights Take a Front Seat this Week

This week is National Consumer Protection Week (NCPW). For the past 19 years, more than 100 federal, state and local agencies, consumer groups and national advocacy organizations participate in this annual week aimed at bringing a larger awareness to consumer rights. Our office works to   …Continue Reading Consumer Rights Take a Front Seat this Week

The Do’s and Don’ts of Debt Collection Posted on Mar 1

The Do’s and Don’ts of Debt Collection

  According to a recent study by NerdWallet, the average U.S. household carries approximately $16,000 in credit card debt. For many consumers, that amount of debt becomes difficult to manage and they often fall behind on payments, resulting in calls and letters from debt collectors.   …Continue Reading The Do’s and Don’ts of Debt Collection