Recently, consumers in Western MA have been targeted by phony telephone calls and emails about serving jury duty. These scams are so popular and widespread that the United States Courts issued a public alert to warn civilians.  And, just a few years ago, the Massachusetts   …Continue Reading Call of Jury Duty?

You’ve decided that you want to bring a furry friend into your home, so you go online to conduct some research. As you’re browsing, an ad for an adorable puppy catches your attention. He’s cute, cuddly, and even better, free! All you have to do   …Continue Reading See Spot. See Spot and Get Scammed.

College tuition isn’t cheap and students and their families often look for alternate ways to finance a college education. Unfortunately, in an effort to pay the bills, many can fall prey to scholarship and financial aid scams. Fake scholarships Some dishonest companies guarantee that they   …Continue Reading Applying for undergrad? Be sure you don’t apply to Scam College!

The Office of Consumer Affairs and Business Regulation (OCABR) again conducted its survey of Massachusetts auto dealerships to determine how many were displaying Lemon Law stickers on every vehicle for sale, as mandated by state law. Inspectors visited 118 dealerships in 32 cities and towns   …Continue Reading Fall 2017 Lemon Law Audit

What is “post-consumer waste?” If you look at certain bags, cartons, or paper stock, you may notice a small image or message regarding its recycled content, sometimes referenced as a percentage of Post-consumer materials. Curious as to what this label meant, we decided to do   …Continue Reading What is “post-consumer waste?”

Many consumers seldom take the time to read the fine print of their health, auto and home insurance policies. But it’s important to know what is and is not included in your policy in the event a claim needs to be filed. The National Association   …Continue Reading Insurance Myths

Insurance can be intricate and difficult to understand with varying policies, providers and requirements. A common understanding of frequently used terms between consumers and insurance providers can be very helpful in paving the way for clear and effective communication. That’s why we’re breaking down some   …Continue Reading Glossary of Health Insurance Terms