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The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation
While schools and businesses are closed and everyone is practicing social distancing in an attempt to curtail the spread of the Coronavirus (COVID-19), there is one group that is hard at work—scammers. Seeing an opportunity to take advantage in growing numbers, scammers are both resorting …Continue Reading Beware of Coronavirus Scams
Today marks the beginning of 23rd annual National Consumer Protection Week, a weeklong celebration of understanding consumer rights and making well-informed decisions about money championed by the Federal Trade Commissions’ (FTC). Educating consumers about fraud threats and other protection issues has become vital in recent …Continue Reading National Consumer Protection Week 2020
For the first time in a Presidential Primary cycle, early voting will be made available to the citizens of Massachusetts, one week ahead of the Super Tuesday contests, where the Commonwealth’s pledged/bound delegates will be up for contention. Early Voting will take place this business …Continue Reading Voting Early in Massachusetts: Here’s What You Need To Know
It’s America Saves Week! Since 2007 America Saves Week has been an annual celebration as well as a call to action for consumers to commit to saving successfully. America Saves connects thousands of government, non-profit and corporate institutions to communities and consumers who take the …Continue Reading America Saves Week 2020
Are you thinking about starting home improvement projects, but would rather wait for the spring or summer months? While hiring contractors and beginning work on such projects seem more like tasks for warmer weather, the winter may be an excellent time to assess the state …Continue Reading Home Improvements You Can Do This Winter
Every year on February 14th, Valentine’s Day encourages trading gifts, purchasing roses, and special romantic evenings with your partner. It could be the day your sweetheart looks forward to the most in February. Though it may be the most romantic day of the year, you …Continue Reading Precautions to Take When You Encounter a Romance Scam
On Friday, January 24th, the Undersecretary of the Office of Consumer Affairs and Business Regulation, Edward A. Palleschi, presented two Roslindale homeowners with checks from the Home Improvement Contractor (HIC) Guaranty Fund, a fund that is administered by the Office. The homeowners received checks for …Continue Reading Roslindale Homeowners Receive HIC Guaranty Fund Check
Last week, Toyota announced a recall of 700,000 vehicles due to concerns regarding faulty fuel tanks and engine stalling that could result in crash. This week, the company has announced a recall of an additional 2.9 million vehicles in the United States, citing issues with …Continue Reading Steps You Can Take During an Auto Recall
In recent years, robocalls have disturbed, cheated, and scammed constituents, stealing nearly $1 billion from consumers in 2018 alone. Scam callers may pose as various government agencies or other organizations requesting money, personal information and other data in hopes to steal from or harm the …Continue Reading The New Anti-Robocall Laws and How They Protect Consumers from High Volumes of Robocalls
In the midst of the holiday shopping season, DOB Connects, a program of the Massachusetts Division of Banks, posted a recorded webcast offering helpful cybersecurity tips to avoid becoming a victim to online scams. The PSAs are recorded in both English and Spanish. Also, included …Continue Reading Division of Banks Holiday Cybersecurity Alert
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2020