Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: Consumer Rights

Eviction Moratorium to Expire This Month Posted on Jul 26

Throughout the pandemic, state and federal governments developed policies to protect residents facing job loss and other COVID-19 related hardships. Among those orders were moratoriums placed on home evictions. When the state’s pause on evictions expired on October 17, 2020, the federal moratorium established by the Centers for   …Continue Reading Eviction Moratorium to Expire This Month

FRAUD ALERT: COVID-19 Vaccine Survey Scam Posted on May 21

FRAUD ALERT: COVID-19 Vaccine Survey Scam

Distribution of the approved COVID-19 vaccines is well underway, but fraudsters are gaining access to vaccine-related data almost as fast as the rollout. According to the latest numbers from the Department of Public Health (DPH), more than 4 million people in Massachusetts have received at   …Continue Reading FRAUD ALERT: COVID-19 Vaccine Survey Scam

The Federal Communications Commission Offers New Emergency Broadband Benefit Posted on May 13

The Federal Communications Commission Offers New Emergency Broadband Benefit

Staying connected has taken on a whole new meaning due to the COVID-19 pandemic. The orders to shelter in place over the past year have created a surge in our digital landscape. This transition happened quickly and caused some to be left behind as work,   …Continue Reading The Federal Communications Commission Offers New Emergency Broadband Benefit

Massachusetts Lemon Law Rights Adjusted Following State-Wide Vehicle Inspection Station Outage Posted on Apr 28

Massachusetts Lemon Law Rights Adjusted Following State-Wide Vehicle Inspection Station Outage

The Massachusetts Registry of Motor Vehicles’ (RMV) vehicle inspection stations are back online after a state-wide outage from March 30, 2021 to April 17, 2021, caused by a malware attack. Affected consumers who were unable to access inspection resources during the outage are now eligible   …Continue Reading Massachusetts Lemon Law Rights Adjusted Following State-Wide Vehicle Inspection Station Outage

Financial Literacy Month 2021 Posted on Apr 15

Financial Literacy Month 2021

Balancing a checkbook, making sure your expenses can be covered with your income, and saving for a rainy day emergency are all examples of financial literacy, or the ability to understand and effectively manage your personal finances. April is National Financial Literacy Month, a time   …Continue Reading Financial Literacy Month 2021

Protect Yourself Against Scams this Tax Season Posted on Mar 18

Protect Yourself Against Scams this Tax Season

Tax Day is quickly approaching, and this year more Americans are planning on filing their taxes online, according to McAfee’s 2021 Consumer Security Mindset Report. Filing taxes electronically is a more convenient and efficient process but may open you up to scammers hoping to steal   …Continue Reading Protect Yourself Against Scams this Tax Season

Buy Here: My Local MA Promotes Patronizing Businesses Close to Home Posted on Mar 11

Buy Here: My Local MA Promotes Patronizing Businesses Close to Home

There is no place like home. Or in this case, there is no better place to shop than close to home. Keeping small businesses in the Commonwealth alive and running has never been safer, easier, or more important. The My Local MA initiative, championed by   …Continue Reading Buy Here: My Local MA Promotes Patronizing Businesses Close to Home

Love, or Lies? What You Need to Know About Romance Scams Posted on Feb 11

Love, or Lies? What You Need to Know About Romance Scams

Everyone wants to share Valentine’s Day with someone special, and online dating sites put hundreds of potential partners at your fingertips. Hoping to connect with you for their own gain, scammers use these same dating websites as well as social media to establish relationships and   …Continue Reading Love, or Lies? What You Need to Know About Romance Scams

T-Mobile Data Breach Posted on Jan 11

T-Mobile Data Breach

Calling all T-Mobile customers, your mobile carrier has announced a data breach which might impact you. In a letter posted on their website, T-Mobile said: “Our Cybersecurity team discovered and shut down malicious, unauthorized access to some information related to your T-Mobile prepaid wireless account.   …Continue Reading T-Mobile Data Breach

Top 10 Worst Products for Massachusetts Consumers of the Year 2020 Posted on Jan 6

Top 10 Worst Products for Massachusetts Consumers of the Year 2020

For the second year in a row we invited you to take a jog down memory lane with us as we looked back at the worst consumer products with our “Top 10 Worst Products for Massachusetts Consumers” list. The Office of Consumer Affairs & Business Regulation   …Continue Reading Top 10 Worst Products for Massachusetts Consumers of the Year 2020