Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: Consumer Rights

Shopping Series 2020: Online Shopping Posted on Nov 25

Shopping Series 2020: Online Shopping

Black Friday and Cyber Monday are days away. And, the countdown to Christmas, Hanukah, and Kwanza is on. Are you ready to shop this holiday season? As you make your shopping list and check it twice, you will likely find yourself buying more things online   …Continue Reading Shopping Series 2020: Online Shopping

Fraud Alert: Unemployment Benefits & ID Theft Posted on Nov 17

Fraud Alert: Unemployment Benefits & ID Theft

Driven by the economic downturn brought on by pandemic related restrictions, unemployment across the U.S. is at a historic high. While national and local averages slowly decline across the country, unemployment fraud is on the rise. For many the unemployment benefit is a lifeline. Unfortunately, for   …Continue Reading Fraud Alert: Unemployment Benefits & ID Theft

Have you gotten a collection call about a debt you don’t recognize? Posted on Sep 29

Have you gotten a collection call about a debt you don’t recognize?

Nobody likes getting debt collection calls. But have you ever gotten one for a debt you already paid — or you know isn’t yours? Or have you been threatened and harassed by a debt collector until you paid up? If so, we want you to   …Continue Reading Have you gotten a collection call about a debt you don’t recognize?

National Preparedness Month: National Flood Insurance Program Facts Posted on Sep 22

National Preparedness Month: National Flood Insurance Program Facts

You never know when rainfall may lead to a major flood. National Preparedness Month is a great time to make sure your home and belongings are prepared for the unexpected. Having a flood in your home can cause major destruction, leading to costly repairs. Programs   …Continue Reading National Preparedness Month: National Flood Insurance Program Facts

Ballot Question 1: Right to Repair Posted on Sep 18

Ballot Question 1: Right to Repair

Should you, or shouldn’t you? 2020 Massachusetts Ballot Question 1 has a lot of voters wondering which option is best for the people of the Commonwealth as proponents on each side spend millions on advertising to convince you to vote one way or the other.   …Continue Reading Ballot Question 1: Right to Repair

Lifeline Awareness Week – September 14-18, 2020 Posted on Sep 15

Lifeline Awareness Week – September 14-18, 2020

Living alone can be isolating which is why the Department of Telecommunications wants you to know, no matter your income, there are ways for you to have a home phone, cell phone, or internet plan. A service called Lifeline is available to keep you connected   …Continue Reading Lifeline Awareness Week – September 14-18, 2020

Coping with Food Insecurity Posted on Jun 5

Coping with Food Insecurity

Eating well is one of the most important things we can do to take care of ourselves and our families. For many families in the Commonwealth coping with the loss of income due to the pandemic food insecurity has become a real threat. According to   …Continue Reading Coping with Food Insecurity

What to Do If You Buy a Car That is a Lemon Posted on May 21

What to Do If You Buy a Car That is a Lemon

Roadways are seeing a lot less traffic these days as businesses remain shuttered and much of the state is adhering to the stay-at-home policy initiated by Governor Baker’s state of emergency. Just the same, people have continued to shop for and purchase cars during the   …Continue Reading What to Do If You Buy a Car That is a Lemon

Show Me the Money Posted on May 7

Show Me the Money

On March 25th President Donald Trump signed a $2.2 trillion coronavirus stimulus package which included an emergency universal income payment of $1,200 for most Americans who earn under $75,000 a year. The IRS will make prorated payments to those making up to $99,000 a year.   …Continue Reading Show Me the Money

Relief for the Weary: Financial Institutions Make Accommodations Amid COVID-19 Emergency Posted on Apr 28

If layoffs, furloughs, and continued economic uncertainty have you concerned about keeping afloat during the global pandemic, the financial lifeline you need may be easier to obtain than you think. Banks, credit unions, mortgage servicers, and other financial industry professionals recognize the financial impact of   …Continue Reading Relief for the Weary: Financial Institutions Make Accommodations Amid COVID-19 Emergency