Quick Access to Mass Consumer Affairs main site.
Mass Consumer Affairs Blog
The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation
The Emergency Broadband Benefit program is a pandemic relief program through the Federal Communications Commission (FCC) that provides a discount on monthly broadband bills for qualifying low-income households. If eligible, your household can receive up to a $50/month discount on your broadband service and associated …Continue Reading Disconnect from Emergency Broadband Scams
Online fraud and identity theft prevention efforts are often focused on people who have less experience and knowledge of the internet, such as the elderly. However, even the most technologically savvy people can fall victim to scams. Scammers’ latest hunting ground for these younger victims is Snapchat, a popular …Continue Reading Steering Clear of Snapchat Scams
The holiday season brings out the best in people, and that often means making charitable donations. While we get into the gift giving spirit this month, scammers are finding new ways to take advantage of your generosity through charity scams. This year Massachusetts joined the …Continue Reading Scam Alert: Charitable Giving Fraud
A data breach is the unauthorized acquisition of personal information that creates a substantial risk of identity theft or fraud. The Massachusetts Data Breach Notification Law mandates that all data breaches involving Massachusetts residents be reported to the Office of Consumer Affairs and Business Regulation …Continue Reading UMass Memorial Health Data Breach
Consumers are constantly using new and emerging technologies both at work and at home. As a society we’ve become more dependent on internet connection as events, employment, and momentous occasions move to virtual platforms. This in turn presents a need for increased security in our …Continue Reading Cybersecurity Awareness Month #BeCyberSmart 2021
Living alone can be isolating, especially over the past year when socializing has been a health risk due to COVID-19. That is why the Department of Telecommunications and Cable (DTC) wants you to know, no matter your income, there are ways for you to have …Continue Reading Lifeline Awareness Week
Distribution of the approved COVID-19 vaccines is well underway, but fraudsters are gaining access to vaccine-related data almost as fast as the rollout. According to the latest numbers from the Department of Public Health (DPH), more than 4 million people in Massachusetts have received at …Continue Reading FRAUD ALERT: COVID-19 Vaccine Survey Scam
Tax Day is quickly approaching, and this year more Americans are planning on filing their taxes online, according to McAfee’s 2021 Consumer Security Mindset Report. Filing taxes electronically is a more convenient and efficient process but may open you up to scammers hoping to steal …Continue Reading Protect Yourself Against Scams this Tax Season
Everyone wants to share Valentine’s Day with someone special, and online dating sites put hundreds of potential partners at your fingertips. Hoping to connect with you for their own gain, scammers use these same dating websites as well as social media to establish relationships and …Continue Reading Love, or Lies? What You Need to Know About Romance Scams
Calling all T-Mobile customers, your mobile carrier has announced a data breach which might impact you. In a letter posted on their website, T-Mobile said: “Our Cybersecurity team discovered and shut down malicious, unauthorized access to some information related to your T-Mobile prepaid wireless account. …Continue Reading T-Mobile Data Breach
We want to hear from you. Connect with us.
2021