Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: MassConsumer

National Consumer Protection Week 2021 Posted on Mar 1

National Consumer Protection Week 2021

An informed consumer is an empowered consumer. Whether making cost-effective decisions or ones that help you avoid scammers, navigating the financial landscape can be overwhelming. But we are on your side – that’s why the Office of Consumer Affairs and Business Regulation (OCABR) is proud   …Continue Reading National Consumer Protection Week 2021

America Saves Week 2021 Posted on Feb 23

America Saves Week 2021

Saving for a rainy day can be challenging, but when you put money away you are making a commitment to yourself and to your future financial security. This coupled with an effort to reduce debt will help you begin to build personal wealth. These are   …Continue Reading America Saves Week 2021

Love, or Lies? What You Need to Know About Romance Scams Posted on Feb 11

Love, or Lies? What You Need to Know About Romance Scams

Everyone wants to share Valentine’s Day with someone special, and online dating sites put hundreds of potential partners at your fingertips. Hoping to connect with you for their own gain, scammers use these same dating websites as well as social media to establish relationships and   …Continue Reading Love, or Lies? What You Need to Know About Romance Scams

Fraud Alert: Stimulus Check Scams Posted on Feb 3

Fraud Alert: Stimulus Check Scams

The Department of the Treasury and the Internal Revenue Service (IRS) have sent millions of Americans a second round of stimulus payments this month. As checks roll out, scammers are working to defraud consumers of these funds. The Federal Trade Commission (FTC) reports that consumers lost over $200 million to COVID-19   …Continue Reading Fraud Alert: Stimulus Check Scams

Sector Specific Relief Grants Available for Small Businesses Posted on Jan 12

Sector Specific Relief Grants Available for Small Businesses

If you are a small business owner who has been negatively impacted by the pandemic, more assistance is available through the Commonwealth’s COVID-19 Small Business Grant Program. Funds of close to $700 million dollars will be distributed by Massachusetts Growth Capital Corporation (MGCC) to those   …Continue Reading Sector Specific Relief Grants Available for Small Businesses

T-Mobile Data Breach Posted on Jan 11

T-Mobile Data Breach

Calling all T-Mobile customers, your mobile carrier has announced a data breach which might impact you. In a letter posted on their website, T-Mobile said: “Our Cybersecurity team discovered and shut down malicious, unauthorized access to some information related to your T-Mobile prepaid wireless account.   …Continue Reading T-Mobile Data Breach

Top 10 Worst Products for Massachusetts Consumers of the Year 2020 Posted on Jan 6

Top 10 Worst Products for Massachusetts Consumers of the Year 2020

For the second year in a row we invited you to take a jog down memory lane with us as we looked back at the worst consumer products with our “Top 10 Worst Products for Massachusetts Consumers” list. The Office of Consumer Affairs & Business Regulation   …Continue Reading Top 10 Worst Products for Massachusetts Consumers of the Year 2020

Shopping Series 2020: Holiday Returns Posted on Dec 28

Shopping Series 2020: Holiday Returns

The holidays are here and as you both give and receive gifts it’s likely you will find some cases in which items are the wrong size or style or color, are damaged, or otherwise just not right. This means one thing—returns. Unfortunately, there is no   …Continue Reading Shopping Series 2020: Holiday Returns

Shopping Series 2020: Third Party Vendors Posted on Dec 7

Shopping Series 2020: Third Party Vendors

The pandemic has forced consumers to shop online with increasing frequency. However, when buying virtually, things are not always as they seem. Unlike when you enter a brick and mortar store, when you shop online– even with brands you know and trust– you are not   …Continue Reading Shopping Series 2020: Third Party Vendors

Shopping Series 2020: Online Shopping Posted on Nov 25

Shopping Series 2020: Online Shopping

Black Friday and Cyber Monday are days away. And, the countdown to Christmas, Hanukah, and Kwanza is on. Are you ready to shop this holiday season? As you make your shopping list and check it twice, you will likely find yourself buying more things online   …Continue Reading Shopping Series 2020: Online Shopping