Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: MassConsumer

How skimmers are getting away with theft at the gas pump Posted on Jan 29

How skimmers are getting away with theft at the gas pump

  Skimming is the latest trend to reach into consumer’s pockets around the United States. Here’s some information that anyone using a credit or debit card at ATMs and gas pumps need to know. What is Skimming: Skimming refers to the theft of credit and   …Continue Reading How skimmers are getting away with theft at the gas pump

Home Heating Oil Delivery: Are you getting what you pay for? Posted on Jan 20

  How are the roads this morning? Is the T running on time? Will school be cancelled again today? Winter comes with enough worries. So wondering if you’re getting a fair deal on your home heating oil shouldn’t be one of them. That’s where the   …Continue Reading Home Heating Oil Delivery: Are you getting what you pay for?

The ATM safety tips you should know to avoid card data theft Posted on Jan 15

  ATMs are a regular part of most of our lives. In 2012, U.S. consumers made 5.8 billion ATM withdrawals, totaling a combined $687 billion, according to the Federal Reserve’s most recent Payments Study. With that in mind, the Massachusetts Division of Banks (DOB) offers advice   …Continue Reading The ATM safety tips you should know to avoid card data theft

What you need to know about ATM Skimming. Posted on Jan 12

What you need to know about ATM Skimming.

  The recent hack at Quincy Credit Union, for which skimmers are believed to be the culprit, left many consumers wondering how they can protect their money and identity from electronic theft. Skimming is the theft of credit and debit card information used in an   …Continue Reading What you need to know about ATM Skimming.

New Year’s resolution involve exercise? Be aware of red flags BEFORE you sign up for a health club membership Posted on Jan 8

  As the Times Square Ball dropped, the clock struck midnight and we ushered in the year 2016, more than 40 percent of Americans had a New Year’s resolution in mind, according to the most recent Marist Poll. However, if like many Americans your resolution   …Continue Reading New Year’s resolution involve exercise? Be aware of red flags BEFORE you sign up for a health club membership

2015 Recap: How the Office of Consumer Affairs and Business Regulation affects you Posted on Dec 31

  It’s been an exciting 2015 for Undersecretary Chapman and the Office of Consumer Affairs and Business Regulation. This year we focused on educating the consumer, alerting you to rights you may not have known you had and calling your attention to ways to protect   …Continue Reading 2015 Recap: How the Office of Consumer Affairs and Business Regulation affects you

Tips for weatherizing that can save you money and protect your home against winter weather Posted on Dec 15

  It’s that time of year when everyone is getting into the holiday spirit. So while you are prepping for the festivities, you may also want to make sure that your home is ready for Jack Frost and Old Man Winter. Preparing your home now   …Continue Reading Tips for weatherizing that can save you money and protect your home against winter weather

Lost or Stolen Packages Posted on Dec 9

Lost or Stolen Packages

  With holiday shopping in full swing, millions of consumers are expected to ship gifts to their family and friends.  However, sending the packages to the right address does not guarantee that they will be received by the intended recipient.  Package thefts rise during the   …Continue Reading Lost or Stolen Packages

Federal Government Phasing-Out Social Security Numbers on Medicare Cards Posted on Dec 7

   Legislation passed by Congress and signed into law in 2015 requires the U.S. Department of Health and Human Services (HHS) to begin the process of issuing new Medicare cards that do not display Social Security numbers. The law requires HHS to issue modernized cards   …Continue Reading Federal Government Phasing-Out Social Security Numbers on Medicare Cards

Gift Card Tips Posted on Nov 23

  Have you ever received a gift card as a present?  Do you know what fees are associated with that card? Do you know when it expires?  Do you know where to report if you have a problem?  Many consumers buy gift cards for others,   …Continue Reading Gift Card Tips