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Mass Consumer Affairs Blog
The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation
In recent years, robocalls have disturbed, cheated, and scammed constituents, stealing nearly $1 billion from consumers in 2018 alone. Scam callers may pose as various government agencies or other organizations requesting money, personal information and other data in hopes to steal from or harm the …Continue Reading The New Anti-Robocall Laws and How They Protect Consumers from High Volumes of Robocalls
In the midst of the holiday shopping season, DOB Connects, a program of the Massachusetts Division of Banks, posted a recorded webcast offering helpful cybersecurity tips to avoid becoming a victim to online scams. The PSAs are recorded in both English and Spanish. Also, included …Continue Reading Division of Banks Holiday Cybersecurity Alert
Shopping this time of year is stressful with the hustle and bustle of holiday crowds, which can make returning purchased items a daunting task. Whether you are returning an item after a case of buyer’s remorse or your new outfit didn’t fit quite right, the …Continue Reading The Basics of Return Policies
When buying a car exploring all of your purchasing options to find the best deal is a smart move. Sometimes you may find the best deal online from a private seller. Thankfully, the Massachusetts Lemon Law also covers private party sales. This blog explores buyers and …Continue Reading Online Car Buyers and Sellers Lemon Law
Black Friday is almost here! While looking through advertisements for the perfect deals, don’t forget the protections afforded to you as a consumer under Massachusetts Law. To help you prepare for this big shopping day, we’ve complied some important tips to keep in mind: Shopping …Continue Reading Shop Smart this Black Friday 2019!
Consumers in Massachusetts who purchase wheelchairs may face unfair and deceptive business practices. Fortunately, our Office administers a Wheelchair Arbitration program based on Customized Wheelchair Lemon Law (M.G.L. c. 93, § 107). The program provides you with the ability to settle disputes with the manufacturer …Continue Reading Customized Wheelchair Lemon Law Arbitration program Overview
Cutting the cord has become a common phrase for consumers switching from traditional cable providers to internet and streaming television options. Traditional cable packages can cost anywhere from $50 to over $200 per month, making cable one of the higher monthly utilities in your home. …Continue Reading Save On Your Cable TV Bill!
Halloween season with all its spooky and scary glory is right around the corner! Despite all the fun that arises on Halloween night, taking safety precautions for both adults and children is important for a stress-free experience! Our tips and tricks below are the …Continue Reading Trick or Treat Yourself to our Halloween Tips!
With the fall upon us and temperatures dropping, you may be deciding to purchase wood to heat up your home this season. The Division of Standards (DOS) regulates the sale of wood and there are some things you should know. Whether you’re buying cordwood or …Continue Reading Get Heated, Not Cheated this Fall!
When it comes to residential contracting, home improvement contractors and homeowners go hand in hand. You may know about Home Improvement Contractor (HIC) registration but there’s always more to learn! In the last blog of our five-part, “HIC-Easy as 1-2-3” blog series, we explore HIC …Continue Reading HIC—Easy As 1-2-3! Part 5: Contractors
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2020