Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: MassConsumer

Trick or Treat Yourself to our Halloween Tips! Posted on Oct 17

Trick or Treat Yourself to our Halloween Tips!

  Halloween season with all its spooky and scary glory is right around the corner! Despite all the fun that arises on Halloween night, taking safety precautions for both adults and children is important for a stress-free experience! Our tips and tricks below are the   …Continue Reading Trick or Treat Yourself to our Halloween Tips!

Get Heated, Not Cheated this Fall! Posted on Oct 8

Get Heated, Not Cheated this Fall!

With the fall upon us and temperatures dropping, you may be deciding to purchase wood to heat up your home this season. The Division of Standards (DOS) regulates the sale of wood and there are some things you should know. Whether you’re buying cordwood or   …Continue Reading Get Heated, Not Cheated this Fall!

HIC—Easy As 1-2-3! Part 5: Contractors Posted on Sep 30

HIC—Easy As 1-2-3! Part 5: Contractors

When it comes to residential contracting, home improvement contractors and homeowners go hand in hand. You may know about Home Improvement Contractor (HIC) registration but there’s always more to learn! In the last blog of our five-part, “HIC-Easy as 1-2-3” blog series, we explore HIC   …Continue Reading HIC—Easy As 1-2-3! Part 5: Contractors

HIC—Easy As 1-2-3! Part 4: Homeowners Posted on Sep 20

HIC—Easy As 1-2-3! Part 4: Homeowners

    Whether you’re a new homeowner or have been living in your dream house for decades, it is never too late to learn more about the Home Improvement Contractor (HIC) law and its programs. In part four of our “HIC-Easy as 1-2-3” blog, we   …Continue Reading HIC—Easy As 1-2-3! Part 4: Homeowners

HIC—Easy as 1-2-3! Part 3: Guaranty Fund Posted on Sep 13

HIC—Easy as 1-2-3!  Part 3: Guaranty Fund

In parts one and two of our “HIC-Easy as 1-2-3!” blog series you learned about the Home Improvement Contractor (HIC) law and how to apply for the Arbitration program. Now we’ll cover the fund that may reimburse a homeowner with an unpaid final judgment against   …Continue Reading HIC—Easy as 1-2-3! Part 3: Guaranty Fund

HIC—Easy as 1-2-3! Part 2: Arbitration Posted on Sep 9

HIC—Easy as 1-2-3!  Part 2: Arbitration

After the ink is dry on your home improvement contract and the job is underway, sometimes things don’t go as planned. Thankfully, the Home Improvement Contractor (HIC) law Arbitration program allows homeowners and registered contractors the opportunity to seek a resolution should a dispute arise.   …Continue Reading HIC—Easy as 1-2-3! Part 2: Arbitration

HIC— Easy as 1-2-3! Introduction Posted on Aug 30

HIC— Easy as 1-2-3! Introduction

If you are a home improvement contractor or homeowner in Massachusetts, we’ve got you covered with our introductory guide to understanding the Home Improvement Contractor (HIC) programs – from both perspectives, the homeowner’s and contractor’s. This introduction to HIC programs is the first of our   …Continue Reading HIC— Easy as 1-2-3! Introduction

Hacked: What To Do If You Are The Victim Of A Data Breach? Posted on Jul 30

Hacked: What To Do If You Are The Victim Of A Data Breach?

  In 2018 over 440,000 Massachusetts residents were impacted by data breaches. This month Equifax reached a $700 million settlement as a result of a 2017 large-scale data breach. Yesterday, Capital One announced a major data breach affecting over 100 million consumers. If you have   …Continue Reading Hacked: What To Do If You Are The Victim Of A Data Breach?

Summer Consumer Guidelines Posted on Jul 23

Summer Consumer Guidelines

Summer is here and Massachusetts is starting to heat up. Taking simple safety precautions is more important than ever. Educate yourself on precautions you can take to have a stress-free and enjoyable summer. Going Abroad?  Get your vaccines or boosters. Refer to the Centers for   …Continue Reading Summer Consumer Guidelines

Inventory Your Belongings Posted on Jun 27

Inventory Your Belongings

When a disaster strikes, the last thing a homeowner wants to do when filing a claim is try to organize all of the items lost in the event in order to substantiate their loss in as much detail as possible. That’s why this hurricane season,   …Continue Reading Inventory Your Belongings