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Mass Consumer Affairs Blog
The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation
Consumers deserve to feel confident that the price they see advertised in stores is the price they’re going to pay. That’s why the state’s Division of Standards (DOS) annually inspects retail stores to make sure their pricing is accurate. While overall inspectors find accurate pricing, …Continue Reading What You See is What You Get: Shopping Price Accuracy
A 2017 report conducted by investing app Acorns found that 68% of the 3,010 respondents said they’d rather tell their partner their weight than the amount of money in their savings account. But when talking about finances, it’s important to have regular talks about money, …Continue Reading What’s your financial compatibility?
From flood insurance to personal property endorsements, many consumers are unaware of the optional insurance coverage plans they can purchase for their home. Every home and individual homeowner need is different, but consumers can choose coverage they need to protect what makes their property unique. …Continue Reading Optional Insurance Coverage: Homeowners
Gift certificates are a popular option for many gift-givers during the holiday season. From nail salons, to restaurants, to grocery stores, gift certificates can be used just about anywhere. The National Retail Federation said gift cards are the most popular item on consumers’ …Continue Reading Holiday Shopping Tips: Gift Certificates
The United States Postal Service estimates it will deliver around 900 million packages this holiday season. Package thefts rise during the holiday season, and some thieves will even follow delivery trucks to scoop up packages as soon as they are delivered. So far this …Continue Reading Holiday Shopping Series: Package Theft
Your credit score has long been determined by a standard measurement known as FICO. Your score is determined using the information in your credit report, such as your payment history and how much debt you owe, and creditors and lenders, along with insurance …Continue Reading UltraFICO: The Ultimate in Credit Scores?
Data Privacy Series: Spoofing What is Spoofing? Spoofing is a general term for tricking or deceiving. In the context of consumer data privacy, spoofing usually refers to email or caller ID spoofing. Spoofing is closely related to phishing and is sometimes used synonymously. How …Continue Reading Data Privacy Series: Spoofing
Committing fraud by stealing credit and debit card numbers continues to be a major data security issue and only seems to be growing worse. But there is an effort underway by the payment card industry to include chip technology in payment cards to make …Continue Reading EMV and Chip Technology – Protecting Your Payment Cards
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2019