Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: Scams

Protect Yourself Against Scams this Tax Season Posted on Mar 18

Protect Yourself Against Scams this Tax Season

Tax Day is quickly approaching, and this year more Americans are planning on filing their taxes online, according to McAfee’s 2021 Consumer Security Mindset Report. Filing taxes electronically is a more convenient and efficient process but may open you up to scammers hoping to steal   …Continue Reading Protect Yourself Against Scams this Tax Season

Love, or Lies? What You Need to Know About Romance Scams Posted on Feb 11

Love, or Lies? What You Need to Know About Romance Scams

Everyone wants to share Valentine’s Day with someone special, and online dating sites put hundreds of potential partners at your fingertips. Hoping to connect with you for their own gain, scammers use these same dating websites as well as social media to establish relationships and   …Continue Reading Love, or Lies? What You Need to Know About Romance Scams

Fraud Alert: Stimulus Check Scams Posted on Feb 3

Fraud Alert: Stimulus Check Scams

The Department of the Treasury and the Internal Revenue Service (IRS) have sent millions of Americans a second round of stimulus payments this month. As checks roll out, scammers are working to defraud consumers of these funds. The Federal Trade Commission (FTC) reports that consumers lost over $200 million to COVID-19   …Continue Reading Fraud Alert: Stimulus Check Scams

T-Mobile Data Breach Posted on Jan 11

T-Mobile Data Breach

Calling all T-Mobile customers, your mobile carrier has announced a data breach which might impact you. In a letter posted on their website, T-Mobile said: “Our Cybersecurity team discovered and shut down malicious, unauthorized access to some information related to your T-Mobile prepaid wireless account.   …Continue Reading T-Mobile Data Breach

Top 10 Worst Products for Massachusetts Consumers of the Year 2020 Posted on Jan 6

Top 10 Worst Products for Massachusetts Consumers of the Year 2020

For the second year in a row we invited you to take a jog down memory lane with us as we looked back at the worst consumer products with our “Top 10 Worst Products for Massachusetts Consumers” list. The Office of Consumer Affairs & Business Regulation   …Continue Reading Top 10 Worst Products for Massachusetts Consumers of the Year 2020

Shopping Series 2020: Holiday Returns Posted on Dec 28

Shopping Series 2020: Holiday Returns

The holidays are here and as you both give and receive gifts it’s likely you will find some cases in which items are the wrong size or style or color, are damaged, or otherwise just not right. This means one thing—returns. Unfortunately, there is no   …Continue Reading Shopping Series 2020: Holiday Returns

Shopping Series 2020: Online Shopping Posted on Nov 25

Shopping Series 2020: Online Shopping

Black Friday and Cyber Monday are days away. And, the countdown to Christmas, Hanukah, and Kwanza is on. Are you ready to shop this holiday season? As you make your shopping list and check it twice, you will likely find yourself buying more things online   …Continue Reading Shopping Series 2020: Online Shopping

Fraud Alert: Unemployment Benefits & ID Theft Posted on Nov 17

Fraud Alert: Unemployment Benefits & ID Theft

Driven by the economic downturn brought on by pandemic related restrictions, unemployment across the U.S. is at a historic high. While national and local averages slowly decline across the country, unemployment fraud is on the rise. For many the unemployment benefit is a lifeline. Unfortunately, for   …Continue Reading Fraud Alert: Unemployment Benefits & ID Theft

FRAUD ALERT: Brushing Posted on Aug 7

FRAUD ALERT: Brushing

When something seems to be too good to be true, chances are that it is. So, if boxes of free stuff start showing up on your doorstep out of nowhere, be advised that you may be a victim of “brushing.” What is “brushing?” Brushing is   …Continue Reading FRAUD ALERT: Brushing

Beware of Coronavirus Scams Posted on Mar 25

While schools and businesses are closed and everyone is practicing social distancing in an attempt to curtail the spread of the Coronavirus (COVID-19), there is one group that is hard at work—scammers. Seeing an opportunity to take advantage in growing numbers, scammers are both resorting   …Continue Reading Beware of Coronavirus Scams