Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: Senior-related

Ready Your Refusal Scripts! Posted on Feb 20

Ready Your Refusal Scripts!

  Sadly, we’ve all heard stories about elderly men and women who have been solicited or scammed. So it should come as no surprise that some reports indicate an estimated $37 billion is lost annually due to elder fraud.  The goal of all scammers is   …Continue Reading Ready Your Refusal Scripts!

Don’t get heated over cooling-off periods Posted on Dec 27

  It is a very common misconception, and one that our Office receives many questions about, that a cooling-off period exists for any purchase a consumer makes.  A cooling-off period is a certain amount of time, usually three days, where a contract can be redacted   …Continue Reading Don’t get heated over cooling-off periods