Quick Access to Mass Consumer Affairs main site.
Mass Consumer Affairs Blog
The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation
Staying connected has taken on a whole new meaning due to the COVID-19 pandemic. The orders to shelter in place over the past year have created a surge in our digital landscape. This transition happened quickly and caused some to be left behind as work, …Continue Reading The Federal Communications Commission Offers New Emergency Broadband Benefit
Living alone can be isolating which is why the Department of Telecommunications wants you to know, no matter your income, there are ways for you to have a home phone, cell phone, or internet plan. A service called Lifeline is available to keep you connected …Continue Reading Lifeline Awareness Week – September 14-18, 2020
Communication is important in every facet of our lives in the best of times, and even more so in uncertain times like those we are facing today. As people around the world remain at home to prevent the spread of a global pandemic staying connected …Continue Reading Staying Connected
Today marks the beginning of 23rd annual National Consumer Protection Week, a weeklong celebration of understanding consumer rights and making well-informed decisions about money championed by the Federal Trade Commissions’ (FTC). Educating consumers about fraud threats and other protection issues has become vital in recent …Continue Reading National Consumer Protection Week 2020
In recent years, robocalls have disturbed, cheated, and scammed constituents, stealing nearly $1 billion from consumers in 2018 alone. Scam callers may pose as various government agencies or other organizations requesting money, personal information and other data in hopes to steal from or harm the …Continue Reading The New Anti-Robocall Laws and How They Protect Consumers from High Volumes of Robocalls
Cutting the cord has become a common phrase for consumers switching from traditional cable providers to internet and streaming television options. Traditional cable packages can cost anywhere from $50 to over $200 per month, making cable one of the higher monthly utilities in your home. …Continue Reading Save On Your Cable TV Bill!
Sadly, we’ve all heard stories about elderly men and women who have been solicited or scammed. So it should come as no surprise that some reports indicate an estimated $37 billion is lost annually due to elder fraud. The goal of all scammers is …Continue Reading Ready Your Refusal Scripts!
Do you like to watch The Tonight Show Starring Jimmy Fallon or Sunday Night Football? NBC’s contract with WHDH-TV (also known as Channel 7) expired at the end of 2016. For many viewers this change had no impact on their television watching. But for …Continue Reading Coming to a Channel Near You: NBC Boston
We want to hear from you. Connect with us.
2021