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The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation
Annual President’s Day car sales are in full swing, and shoppers are expected to make big purchases. This holiday weekend consumers should prepare for high markups on vehicle prices due to inventory issues and chip shortages. Make sure to read the fine print while shopping …Continue Reading President’s Day Weekend Car Shopping Tips
Last week Hyundai and Kia recalled over 483,000 cars and SUVs due to a fire risk. The companies advise that owners of the 2016-2018 Hyundai Santa Fe, 2017-2018 Hyundai Santa Fe Sport, 2019 Hyundai Santa Fe XL, 2014-2015 Hyundai Tucson, and 2014-2016 Kia Sportage SUVs, …Continue Reading Steps You Can Take During an Auto Recall
The Massachusetts Registry of Motor Vehicles’ (RMV) vehicle inspection stations are back online after a state-wide outage from March 30, 2021 to April 17, 2021, caused by a malware attack. Affected consumers who were unable to access inspection resources during the outage are now eligible …Continue Reading Massachusetts Lemon Law Rights Adjusted Following State-Wide Vehicle Inspection Station Outage
Should you, or shouldn’t you? 2020 Massachusetts Ballot Question 1 has a lot of voters wondering which option is best for the people of the Commonwealth as proponents on each side spend millions on advertising to convince you to vote one way or the other. …Continue Reading Ballot Question 1: Right to Repair
Roadways are seeing a lot less traffic these days as businesses remain shuttered and much of the state is adhering to the stay-at-home policy initiated by Governor Baker’s state of emergency. Just the same, people have continued to shop for and purchase cars during the …Continue Reading What to Do If You Buy a Car That is a Lemon
The Office of Consumer Affairs and Business Regulation surveys car dealerships in the Commonwealth semi-annually to evaluate their compliance with the Massachusetts Lemon Laws. Massachusetts law mandates that Lemon Law stickers must be displayed on every vehicle for sale, new and used, at every Massachusetts …Continue Reading Spring 2019 Lemon Law Audit Results
According to the National Highway Traffic Safety Administration, distracted driving was responsible for almost 3,450 deaths in 2016. Distracted driving is categorized by NHTSA as “any activity that prevents you from giving your full attention to the activity of driving while behind the wheel.” …Continue Reading April is Distracted Driving Awareness Month
If you’ve ever been in a car accident or needed to file an insurance claim for damages to your car, you know the headaches you may have to endure as you file paperwork, get the damage appraised and bring your car to the repair shop …Continue Reading Physical Damage Coverage
Last year, hurricanes, storms and high tides battered states across the county, and many consumers experienced flooding in their homes or vehicles. Because flood damage to a vehicle may not be as noticeable, we put together some tips that consumers should review in the event …Continue Reading Fighting Flood Damage
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2022