Post Content

 

The Office of Consumer Affairs & Business Regulation along with The Department of Public Utilities would like to inform consumers of a phone scam that is affecting Massachusetts residents. Residents are receiving calls from a business that is claiming to be a solar developer, calling on behalf of DPU. When consumers receive a call, the number that appears (617-305-3500) is the main phone number of DPU, making the call seem legitimate. However, it is not legitimate and they are not actually calling from this number, this tactic is called spoofing.  The scammers are demanding money for unpaid services. OCABR & DPU would like to advise consumers that these calls are not originating from the Department of Public Utilities nor are they on behalf of the Department of Public Utilities. These calls are phone scams. DPU is currently investigating but advises that customers should hang up immediately; do not provide any personal information.

How to report the DPU phone scam
If you are a victim of or were targeted by the this scam, you should alert your local police department, the Office of Consumer Affairs and Business Regulation, and the Massachusetts Attorney General’s Office right away. You should also report the scam to the Federal Trade Commission and the Federal Communications Commission. Find contact information below.

 

Massachusetts Office of Consumer Affairs and Business Regulation

10 Park Plaza, Suite 5170

Boston, MA 02108

617-973-8787

888-283-3757 (toll-free in MA)

http://www.mass.gov/ocabr/utility/contact-us-by-e-mail.html

Office of the Attorney General

Public Inquiry and Assistance Center

One Ashburton Place, 18th Floor

Boston, MA 02108

617-727-2200 (voice)

617-727-4765 (TTY)

www.mass.gov/ago/complaint

Federal Trade Commission

CRC-240

600 Pennsylvania Ave., NW

Washington, DC 20580

877-382-4357 (voice)

866-653-4261 (TTY)

www.ftccomplaintassistant.gov

Federal Communications Commission

Consumer & Governmental Affairs Bureau

Consumer Inquiries and Complaints Division

445 12th Street, SW

Washington, DC 20554

888-225-5322 (voice)

888-835-5322 (TTY)

www.fcc.gov/complaints

 

 

Written By:

Recent Posts

Financial Literacy Month 2021 posted on Apr 15

Financial Literacy Month 2021

Balancing a checkbook, making sure your expenses can be covered with your income, and saving for a rainy day emergency are all examples of financial literacy, or the ability to understand and effectively manage your personal finances. April is National Financial Literacy Month, a time   …Continue Reading Financial Literacy Month 2021

Protect Yourself Against Scams this Tax Season posted on Mar 18

Protect Yourself Against Scams this Tax Season

Tax Day is quickly approaching, and this year more Americans are planning on filing their taxes online, according to McAfee’s 2021 Consumer Security Mindset Report. Filing taxes electronically is a more convenient and efficient process but may open you up to scammers hoping to steal   …Continue Reading Protect Yourself Against Scams this Tax Season

Buy Here: My Local MA Promotes Patronizing Businesses Close to Home posted on Mar 11

Buy Here: My Local MA Promotes Patronizing Businesses Close to Home

There is no place like home. Or in this case, there is no better place to shop than close to home. Keeping small businesses in the Commonwealth alive and running has never been safer, easier, or more important. The My Local MA initiative, championed by   …Continue Reading Buy Here: My Local MA Promotes Patronizing Businesses Close to Home