Post Content

With the warm weather here, many consumers are looking to book summer vacations now to save money on expensive flights and destinations. The Office of Consumer Affairs and Business Regulation recently conducted a survey of four popular travel booking websites.

Consumer Affairs researchers surveyed– Travelocity, Expedia, Priceline, and Orbitz – and searched for flights and hotel stays in Los Angeles, Houston, Orlando, and New York City. Researchers looked at round-trip flights departing Boston Logan Airport on August 2, 2015, and returning on August 9, 2015, searching for the least expensive option.

Of the 16 flights surveyed, 13 were the exact same price . Three cheaper flights were actually found on the airline’s official website. The price differences were small, ranging between $12 and $22.

We did find that consumers can save big when booking package deals through the travel booking sites, versus booking flights and hotels separately. For example, the flight and hotel package deal to New York City cost only $1,561.88 on Travelocity, compared to $2,567.23 when booking separately through the companies’ website. The Office of Consumer Affairs and Business Regulation advises consumers to consider the following when booking airfare and hotels online:

• Package deals typically offer the lowest price. However, consumers should be thorough when researching the terms and conditions of the package deals on the travel booking websites, and at each airline and hotel website before purchasing. Check both the travel booking sites as well as separate airline and hotel sites. Sometimes the prices on the airlines or hotels website were cheaper than the same airlines or hotels booked separately through the travel booking websites. Don’t forget to check the airlines’ or hotels’ websites for special deals—you might find a better price when booking them separately. We found that the cheapest flight available when booked separately on a travel booking website was often close to the price of the cheapest flight found on the airlines’ website.

• Check other comparison sites. There are many ways to double-check the prices listed for airfare, hotel stays, or package deals. and are price comparison sites, but make sure to note that you cannot book through that site.

• Use a credit card. It is always safer to complete online transactions using a credit card because credit cards have more consumer protections than debit cards do. You may also be able to earn rewards points or mileage towards another trip.

• Pay attention to policies for low-cost airlines. On Expedia and Travelocity, consumers can cancel traditional airline bookings through their websites , but consumers with tickets on low-cost carriers must contact the airline directly. For Expedia and Travelocity, low-cost carriers consist of Volaris, Interjet, AirAsia, and Spirit Airlines.

Written By:

Recent Posts

Great Outdoors Month 2022 posted on May 17

Great Outdoors Month 2022

As the weathers warms up and school vacation is fast approaching, new adventures are on the horizon for many looking to take advantage of the New England Summer. For the third consecutive year, June is nationally recognized as ‘Great Outdoors Month,’ a time to explore   …Continue Reading Great Outdoors Month 2022

International Records and Information Management Awareness Month posted on Apr 28

International Records and Information Management Awareness Month

There are many reasons to celebrate the month of April, including International Records and Information Management (RIM) Awareness Month.  This globally recognized time highlights the importance and necessity of establishing and implementing policies, systems, and procedures to capture, create, access, distribute, use, store, secure, and   …Continue Reading International Records and Information Management Awareness Month

Fair Housing Month: 2022 posted on Apr 20

Fair Housing Month: 2022

The month of April is dedicated to recognizing the Fair Housing Act of 1968. During this month, The Department of Housing and Urban Development along with other governmental entities and housing-focused groups hold events, panels, and seminars to help educate the public about fair housing,   …Continue Reading Fair Housing Month: 2022