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The Patrick-Murray Administration and the Office of Consumer Affairs and Business Regulation are excited to launch Consumer Connections. Through this forum, we will discuss consumer issues and offer insight and information into consumer-related subjects like identity theft, financial literacy, foreclosure prevention and housing, and auto insurance.
The Office of Consumer Affairs and Business Regulation includes six agencies that focus on our goals of creating better businesses and smarter consumers. You can find out more about what we do, and find some great consumer tips, here.
We also know that smart consumers have great knowledge and tips on handling common issues and problems. If you have a hint or advice to share with us, don’t be shy, leave us a comment.

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Recent Posts

Foreign Currency Exchange posted on Aug 20

Traveling to a foreign country presents various challenges for travelers, but perhaps none is more misunderstood than foreign currency exchange.  Not only must travelers be mindful of exchange rates when converting funds, but the means through which money is exchanged can also result in costly   …Continue Reading Foreign Currency Exchange

Scam Log Analysis: July 2015 posted on Aug 18

Scam Log Analysis: July 2015

The Massachusetts Office of Consumer Affairs and Business Regulation compiles publicly available scam, identity theft, and fraud complaints from around the Commonwealth via police logs, news outlets, and other sources, as well as through the Office’s Consumer Information Hotline. Below is a quantitative analysis of   …Continue Reading Scam Log Analysis: July 2015

Looking for an Apartment? Check Out Part 1 of our Smart Renting Series posted on Aug 13

Deciding where to rent, especially in a new location, can be an especially difficult decision for any potential renter, particularly when he or she does not know how or where to look. Below are some factors for apartment searches to consider. UNDERSTAND WHAT YOU CAN   …Continue Reading Looking for an Apartment? Check Out Part 1 of our Smart Renting Series