Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Tag Archives: bait and switch

Holiday Shopping Series: Bait and Switch Posted on Dec 13

Holiday Shopping Series: Bait and Switch

Most consumers have heard of the term “bait and switch,” but may not be aware when it happens to them. A sales representative may try to convince you to buy a different item than the one you came for, which may simply seem like a   …Continue Reading Holiday Shopping Series: Bait and Switch

Shopping Rights Savvy? Posted on Sep 6

  The Office recently quizzed consumers on their shopping rights, asking questions about return policies, gift cards, and terms such as “bait and switch” and “sale.” The questions were a mix of true or false and multiple choice, with varying levels of difficulty. And ultimately,   …Continue Reading Shopping Rights Savvy?