Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Tag Archives: Consumer

Tips to Protect Yourself From Phishing Scams Posted on Apr 1

Tips to Protect Yourself From Phishing Scams

As technology continues to advance, identity thieves are also becoming more clever. Scammers are constantly developing new, nearly undetected, tactics to trick their targets.  The most common way consumers are defrauded online is through phishing.  The Federal Bureau of Investigation’s Internet Crime Complaint Center recorded   …Continue Reading Tips to Protect Yourself From Phishing Scams

How to Protect Yourself from Fraudulent Covid-19 At Home Tests Posted on Jan 28

How to Protect Yourself from Fraudulent Covid-19 At Home Tests

With the uptick of Covid-19 cases, the demand for at home Covid tests has increased. With this need for tests, fraudsters have seized the opportunity to create a new scam. When searching and purchasing Covid test kits online, consumers must now be on the look   …Continue Reading How to Protect Yourself from Fraudulent Covid-19 At Home Tests

Steering Clear of Snapchat Scams Posted on Dec 13

Steering Clear of Snapchat Scams

Online fraud and identity theft prevention efforts are often focused on people who have less experience and knowledge of the internet, such as the elderly. However, even the most technologically savvy people can fall victim to scams. Scammers’ latest hunting ground for these younger victims is Snapchat, a popular   …Continue Reading Steering Clear of Snapchat Scams

Halloween Safety Tips Posted on Oct 31

Halloween Safety Tips

Summer quickly faded to Fall with bright color leaves changing and crisp weather rolling in.  These changes also mean that it’s spooky season, a time for costumes and delicious treats.  Halloween is one of the most anticipated nights this month and staying safe is very   …Continue Reading Halloween Safety Tips

Cybersecurity Awareness Month #BeCyberSmart 2021 Posted on Oct 4

Cybersecurity Awareness Month #BeCyberSmart 2021

Consumers are constantly using new and emerging technologies both at work and at home.  As a society we’ve become more dependent on internet connection as events, employment, and momentous occasions move to virtual platforms. This in turn presents a need for increased security in our   …Continue Reading Cybersecurity Awareness Month #BeCyberSmart 2021

Lifeline Awareness Week Posted on Sep 24

Lifeline Awareness Week

Living alone can be isolating, especially over the past year when socializing has been a health risk due to COVID-19. That is why the Department of Telecommunications and Cable (DTC) wants you to know, no matter your income, there are ways for you to have   …Continue Reading Lifeline Awareness Week

National Small Business Week Posted on Sep 17

National Small Business Week

Small businesses are the heart of our communities.  These businesses not only provide locally sourced items, but the U.S. Small Business Administration (SBA) reports that more than half of working Americans either work for or own a small business.  In celebration of these small business   …Continue Reading National Small Business Week

National Consumer Protection Week 2020 Posted on Mar 2

National Consumer Protection Week 2020

Today marks the beginning of 23rd annual National Consumer Protection Week, a weeklong celebration of understanding consumer rights and making well-informed decisions about money championed by the Federal Trade Commissions’ (FTC). Educating consumers about fraud threats and other protection issues has become vital in recent   …Continue Reading National Consumer Protection Week 2020

HIC— Easy as 1-2-3! Introduction Posted on Aug 30

HIC— Easy as 1-2-3! Introduction

If you are a home improvement contractor or homeowner in Massachusetts, we’ve got you covered with our introductory guide to understanding the Home Improvement Contractor (HIC) programs – from both perspectives, the homeowner’s and contractor’s. This introduction to HIC programs is the first of our   …Continue Reading HIC— Easy as 1-2-3! Introduction