Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Tag Archives: FCC

Disconnect from Emergency Broadband Scams Posted on Dec 20

Disconnect from Emergency Broadband Scams

The Emergency Broadband Benefit program is a pandemic relief program through the Federal Communications Commission (FCC) that provides a discount on monthly broadband bills for qualifying low-income households. If eligible, your household can receive up to a $50/month discount on your broadband service and associated   …Continue Reading Disconnect from Emergency Broadband Scams

Lifeline Awareness Week Posted on Sep 24

Lifeline Awareness Week

Living alone can be isolating, especially over the past year when socializing has been a health risk due to COVID-19. That is why the Department of Telecommunications and Cable (DTC) wants you to know, no matter your income, there are ways for you to have   …Continue Reading Lifeline Awareness Week

How to Combat Illegal Robocalls Posted on Jul 25

How to Combat Illegal Robocalls

Robocalls have become an all-too-common nuisance for consumers. Robocalls are unsolicited, pre-recorded phone calls, often scams, which are made to consumers without their permission, as opposed to calls solicited by the consumer, such as those from pharmacies and childrens’ schools. Robocalls are illegal in Massachusetts under M.G.L. c. 159C. While consumers can, and should, sign-up -for both the state and national Do-Not-Call lists, unfortunately this does not always stop many unscrupulous solicitors and scammers from making these calls.

Can’t pay your phone bill? Stay connected with telephone assistance Posted on Sep 10

Staying connected to local resources and emergency services can improve and possibly save many lives, say state regulators. Access to local emergency services and community resources is vital to our low-income and elderly residents. The Massachusetts Department of Telecommunications and Cable (DTC) wants residents to   …Continue Reading Can’t pay your phone bill? Stay connected with telephone assistance