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The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation
This year for the first time, Juneteenth will be celebrated as a state holiday. Governor Baker signed this into law on July 24, 2020, to recognize “the continued need to ensure racial freedom and equality.” Juneteenth is an annual celebration commemorating the end of slavery …Continue Reading New State Holiday “Juneteenth Independence Day”
Most consumers have heard of the term “bait and switch,” but may not be aware when it happens to them. A sales representative may try to convince you to buy a different item than the one you came for, which may simply seem like a …Continue Reading Holiday Shopping Series: Bait and Switch
Despite your best intentions, some gifts you buy this holiday season may need to be returned or exchanged. In fact, the National Retail Federation released a survey that showed almost two-thirds of people said they made at least one return during last year’s holiday season. …Continue Reading Holiday Shopping Series: Return Policies
Gift certificates are a popular option for many gift-givers during the holiday season. From nail salons, to restaurants, to grocery stores, gift certificates can be used just about anywhere. The National Retail Federation said gift cards are the most popular item on consumers’ …Continue Reading Holiday Shopping Tips: Gift Certificates
The United States Postal Service estimates it will deliver around 900 million packages this holiday season. Package thefts rise during the holiday season, and some thieves will even follow delivery trucks to scoop up packages as soon as they are delivered. So far this …Continue Reading Holiday Shopping Series: Package Theft
The holiday season is in full swing, gifts are wrapped, recipes collected, and those strings of lights untangled. However, this popular decoration can be dangerous if not handled properly. We’ve gathered some tips on how to stay safe and festive this season: Make sure your …Continue Reading Shedding Light on Holiday Decoration Safety
The Holiday Season is upon us. Over the next few weeks as the holiday music plays and decorations are put up, consumers will be flocking to malls and websites hoping to purchase the perfect gift for their family member or friend. “Cyber Monday” refers …Continue Reading Holiday Shopping Series: Cyber Monday
The Holiday Season is upon us. Over the next few weeks as the holiday music plays and decorations are put up, consumers will be visiting malls and websites hoping to purchase the perfect gift for their family member or friend. In fact, the National …Continue Reading Holiday Shopping Series: Black Friday
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2021