The Registry of Motor Vehicles (RMV) is announcing that it has implemented a new process that can be used by customers to schedule virtual suspension reinstatement hearings and to conveniently upload required supporting hearing documentation. The new scheduling tool was developed to provide customers with service options that are flexible and convenient, to increase the number of available hearings that can be held virtually each week, and to continue the RMV’s ongoing focus on safe distancing to ensure the safety and well-being of customers and staff.

Massachusetts Department of Transportation (MassDOT) Secretary and CEO Jamey Tesler today announced the appointment of Colleen Ogilvie to the position of Registrar of the Massachusetts Registry of Motor Vehicles (RMV), a position she has held in an interim capacity since January 21, 2021. Registrar Ogilvie has served in various capacities at the RMV over the course of a 30-year career, beginning as a Customer Service Representative on a counter at the since-closed Beverly Service Center, and most recently as Deputy Registrar for Operations where she oversaw many of the RMV’s back-office identity and vehicle credentialing and technology functions.

The Massachusetts Registry of Motor Vehicles (RMV) is announcing that applications for the 2021 Low Number Plate Lottery are now being accepted online at Mass.Gov/RMV using the Online Service Center. Applicants must apply by August 27, 2021, and, if selected for a low number plate, will be notified after the virtual drawing takes place on September 8, 2021.

The Massachusetts Registry of Motor Vehicles (RMV) is announcing that on Monday, August 2, customer service centers will open in Southbridge, Easthampton and Lowell to begin serving customers by appointment.

The Massachusetts Department of Transportation (MassDOT) is underscoring the importance of removing distractions while driving, urging drivers as summer vehicle travel increases to please pay attention to the road, reduce speed and drive hands-free of devices. The Registry of Motor Vehicles (RMV) has recorded 53,638 motor vehicle citations which includes 40,181 warnings for distracted driving since the Baker-Polito Administration’s “hands-free” law took effect on February 23, 2020.

The Massachusetts Registry of Motor Vehicles (RMV) is announcing that many of the new initiatives that were put in place to provide additional flexibility for its customers during the COVID-19 pandemic, will continue as the State of Emergency in Massachusetts is lifted as of today, Tuesday, June 15.

The Massachusetts Registry of Motor Vehicles (RMV) is announcing that many of the new initiatives that were put in place to provide additional flexibility for its customers during the COVID-19 pandemic, will continue as COVID-19 restrictions lifted on Saturday, May 29.

The Massachusetts Registry of Motor Vehicles (RMV) is cautioning customers to be aware of a text phishing scam that has been reported here in the Commonwealth and in other states. The scam reportedly involves customers receiving text messages, claiming to be from the “DMV,” that direct them to click on a provided link to update their personal identifying contact information.

The Registry of Motor Vehicles (RMV) is announcing that Placard Abuse Prevention Week, a yearly public service campaign that seeks to bring attention and awareness to the misuse of disability parking placards is taking place this week from, Monday, May 3, 2021, through Friday, May 7, 2021. The RMV along with the members of the Massachusetts Disability Placard Abuse Task Force developed Placard Abuse Prevention Week to highlight the seriousness of this issue and use educational messaging and outreach to inform members of the public about stringent penalties for the usage of fraudulent credentials.