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EZPass Vehicle, July 2013MassDOT will bring the E-ZPass MA Sign-Up Van to the Chicopee Public Library in Chicopee on Wednesday, September 14 from 10 a.m., to 2 p.m.

As the “go live” date for the new All Electronic Tolling System (AET) nears, drivers are strongly encouraged to sign up for a free E-ZPass MA transponder to ensure they pay the lowest toll rates under the new system.

The van will also visit the following locations:

  • Granby Senior Center, 10 West State Street, Granby, from 10 a.m., to 2 p.m., on Wednesday, September 21.
  • Big E Fair, 1305 Memorial Avenue, Springfield, from 9 a.m., to 2 p.m., on Thursday, September 22.
  • Lenox Apple Squeeze, Lenox, at the intersection of Main Street and Sunset Avenue, from 10 a.m., to 2 p.m., on Saturday, September 24.
  • Monson Senior Center, 106 Main Street, Monson, from 10 a.m., to 2 p.m., on Wednesday, September 28.
  • South Hadley Farmers Market, Town Common, South Hadley, from 2 p.m., to 6 p.m., on Thursday, September 29.

If a vehicle has an E-ZPass transponder, the toll will be automatically charged to the customer’s E-ZPass account to which the transponder is registered.

If a vehicle does not have an E-ZPass transponder, cameras mounted on a gantry over the road will capture a photograph of the vehicle’s license plate and the registered owner of the vehicle will be sent an invoice. Pay by Plate users will pay a surcharge.

MassDOT is currently in the process of transitioning to All Electronic Tolling (AET) for I-90 and the tunnels in the Metropolitan Highway System. Gantries, installed in 16 locations, will electronically register tolls from vehicles that pass under any gantry. Drivers will no longer have to stop at a toll plaza and will be able to maintain a safe highway speed.

Following the transition to electronic tolling, MassDOT will begin to remove the toll plazas along I-90.  The “go live” date for electronic tolling is October 28.

E-ZPass MA applicants may apply online or may bring vehicle registration and photo identification to obtain a transponder. The transponders are free, but there is an initial $20 fee payable by credit card, cash or check which will be used to put money into the transponder account as a starting balance.

OTHER WAYS TO SIGN UP FOR A TRANSPONDER:

Sign up online and a transponder will be mailed to you free of charge:

Visit any one of the five Customer Service Centers in Massachusetts:

  • Auburn E-ZPass MA Customer Service Center: 27 Midstate Drive, Auburn, Hours: Monday – Friday, 7 a.m. to 7 p.m., Saturday: 8 a.m. to 2 p.m., Sunday: 9 a.m. to 2 p.m. Google Map for Directions. Handicapped accessible.
  • East Boston E-ZPass MA Customer Service Center, 145 Havre Street, East Boston: Hours: Monday, Wednesday, Friday: 7 a.m. to 4:30 p.m., Tuesday and Thursday: 7 a.m. to 6:30 p.m., Saturday: 8 a.m. to 2 p.m., Sunday: Closed.  This building is not currently fully accessible to individuals with disabilities. If you need to visit this location and need assistance to enter the building, there is a service bell at the entrance and visitors can call 877-627-7745 for assistance.
  • Natick E-ZPass MA Customer Service Center, Natick Service Plaza on I-90 Eastbound: Monday, Tuesday, Thursday and Friday: 6 a.m. to 5 p.m., Wednesday: 6 a.m. to 7 p.m., Sautrday: 6 a.m. to 7 p.m., Sunday: Closed.  Handicapped accessible.
  • Saugus E-ZPass MA Customer Service Center, inside the Square One Mall, 1202 Broadway, Route 1 South: Tuesday, Wednesday, Thursday, Friday and Saturday: 10 a.m. to 6 p.m., Sunday and Monday: Closed. Handicapped accessible.
  • Boston E-ZPass MA Customer Service Center, Haymarket Center at the Registry of Motor Vehicles, 136 Blackstone Street, Boston: Monday through Friday: 9 a.m. to 5 p.m., Saturday and Sunday: Closed. Handicapped accessible.

Drivers can also obtain an EZ-Pass MA transponder at Registry of Motor Vehicles branches and AAA locations across Massachusetts. To find a location, visit the AAA Web site.

Drivers will soon be able obtain E-ZPass MA transponder at the I-90 service plazas in Lee and Ludlow.

Drivers that are hearing impaired and want an E-ZPass MA transponder, should call TTD/TTY (Hearing Impaired Phone Line Only): (508) 721-7974

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