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MBTA Green Line Snow, February 2015MBTA officials today, Sunday, February 22, in coordination with MassDOT officials, Governor Charlie Baker’s administration, and with the assistance from other agencies, announced that service has been fully restored on the Braintree Branch of the Red Line, and on the Green Line’s B Branch, a day earlier than initially anticipated.

“Today marks a major step to getting the transit service our customers and expect and deserve back up and running,” said MBTA General Manager, Dr. Beverly Scott. “Despite the major setbacks the weather has dealt us, I want to thank Governor Baker for playing a vital role in the coordination of resources and assistance we had to help expedite the restoration of service. I also want to express our appreciation for our customers and say thank you for your loyalty.”

Other Recovery Update Highlights:

-The MBTA has increased in call center resources by approximately 25 percent. Effective immediately, the expanded call center will reduce wait times for T customers seeking information by calling 617-222-3200.

-Effective Monday, Feb. 23, during peak hours, MBTA Ambassadors will be deployed to key stations during rush hour to serve as additional resources to assist customers.

-During peak service hours, Ambassadors will be at the following stations:

Weekdays from 6:30 a.m. to 9:30 a.m.: Mattapan Station, Central Avenue, Sullivan, North Station-Orange Line, State-Orange Line.

Weekdays from 3:30 p.m. to 6:30 p.m.: Ashmont, Downtown Crossing, State-Orange Line, Haymarket, North Station-Orange Line.

Latest service information can be found at the MBTA’s winter resource hub: mbta.com/winter.

Service Updates/Status:

Commuter Rail

Keolis announced that along with their partners at the MBTA, Governor Baker’s office and others a robust recovery plan will be created aimed at getting service back to normal.
The new action plan will include bringing in additional workers to help clear snow and ice from our key maintenance facilities north and south of Boston, layover facilities, as well as at key switch points in the system.
Additional snow removal equipment from outside the system will be brought in to remove snow entirely, and not only plow rail lines.
Keolis has also set up a recovery maintenance plan to repair disabled locomotives and passenger cars and bring more equipment on-line.
One of the top priorities in the next few days is to improve customer communications to ensure that Keolis is providing accurate information in a timely manner to our passengers.

Revised schedules are available at mbta.com/winter.

Red Line

Train service is now available between Alewife and Ashmont stations, and Alewife and Braintree

Orange Line

Train service is now available at all stations between Oak Grove and Forest Hills.
Trains between Oak Grove and Forest Hills are scheduled to arrive/depart every nine minutes.

Green Line B-Branch

Green Line service has been restored between Kenmore Square and Boston College.

Green Line C-Branch

Trolley service is operating in both directions from North Station to Cleveland Circle Station, with trains departing/arriving every seven to eight minutes.

Green Line D-Branch

Trolley service is operating in both directions from Park Street to Riverside Stations, with trains departing/arriving every seven to eight minutes.

Green Line E-Branch

Trolley service is operating between Heath Street and Lechmere Stations, with trains with trains departing/arriving every seven to eight minutes.

Blue Line

The Blue Line is serving all stations between Wonderland and Bowdoin Stations. Trains will depart/arrive every five minutes.

Mattapan Trolley

Service remains suspended on the Mattapan Trolley Line. A limited bus replacement service will be available between Ashmont and Mattapan Stations.
Service will be restored on Friday, February 27, 2015

Buses

Buses, including the Silver Line, will operate on a weekday schedule with delays due to traffic and road conditions.

Boats

Charlestown service will operate on a weekday schedule on a weekday schedule.
The limited evening departures from Long Wharf /Boston to Hull are as follows: 2:40 p.m.,3:40 p.m., 4:30 p.m., 5:30 p.m, 6:05 p.m., 6:40 p.m.

Parking

Please note that parking in MBTA garages will continue to be permitted, but availability may be limited. Lynn, Beverly, Salem, and Wonderland Garages will continue to have low availability. Additional parking availability information can be found found here.

MBTA passengers may also park in available Massport parking at Suffolk Downs Station and board Massport employee shuttles either to Airport terminals or to the Blue Line Airport Station.

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