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rmv-aaa-webster-november-27-2017The Massachusetts Department of Transportation Registry of Motor Vehicles (RMV), in partnership with AAA Northeast (AAA), announced today that the Webster AAA Branch, located at 200 S. Main Street, now offers select RMV license and registration services for AAA members.

With the addition of Webster, AAA Registry services are now available at 31 AAA locations across the Commonwealth.  AAA Northeast already offers RMV services at branches in Acton, Auburn, Burlington, Fairhaven, Framingham, Franklin, Haverhill, Lawrence, Leominster, Lowell, Marlborough, Newburyport, Newton, North Reading, Pittsfield, Peabody, Quincy, Raynham, Rockland, Saugus, Somerset, South Attleboro, South Dennis, Tewksbury, Waltham, Westwood, and Worcester.  AAA Pioneer Valley offers services in Hadley, Springfield, and West Springfield.

Deputy Registrar of Motor Vehicles Mary Tibma and AAA Northeast Executive Vice President John Galvin were joined by other state and local officials today to share remarks about the new Registry services available at the Webster location.

“The Registry is pleased to continue our partnership with AAA Northeast and celebrate this impressive milestone,” said Deputy Registrar of Motor Vehicles Tibma. “We continue to look for ways to provide our customers with services that are convenient and easily accessible.”

AAA Northeast Executive Vice President Galvin added, “The launch of the Webster AAA/RMV location marks yet another milestone in enhanced choice and convenience for AAA members and consumers across the Commonwealth.  AAA Northeast sincerely values its partnership with the RMV, and looks forward to expanding services to additional AAA offices in Massachusetts during the next few months.”

At designated AAA Registry services locations, AAA members can perform select transactions including: driver’s license and ID renewals, duplicate licenses or IDs, registration renewals, duplicate registrations, duplicate titles, and registration transfers.  AAA offers its members weekday and Saturday RMV transaction options.  For more information, visit www.AAA.com/registry.

The RMV is making strides to build an industry-leading, customer-centered environment for individual and commercial customers, as well as for business and government partners.  The RMV recently opened new offices in Leominster, Lawrence, New Bedford, and Springfield; and the Brockton Service Center was completely remodeled while remaining open.  These new service center sites will ensure adequate access, parking, and customer intake capability, with an overall improved design to support customer needs.

The Registry encourages customers with vehicle registrations expiring in November and December to renew online at the RMV website at www.MassRMV.com.  Registrations also can be renewed up to six months in advance, and customers do not need to wait for a renewal application to renew online.  In addition, customers that skip the line and go online may use the “myRMV” feature to access their RMV record and renew their vehicle registration.

With a strong commitment to a personalized customer service experience, the RMV enables customer mobility and supports consumer safety.  Customers are encouraged to visit the website to process over 25 transactions, access checklists and “Get Ready to Go.”

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