Post Content

BOSTON – The Massachusetts Registry of Motor Vehicles (RMV) is announcing that it is extending designated Wednesday appointment hours for customers 75 years of age or older through November and December. This new customer service option began successfully in early September at select RMV Service Centers, and is now offered at the following seventeen (17) locations: Brockton, Danvers, Fall River, Greenfield, Lawrence, Leominster, Martha’s Vineyard, Nantucket, New Bedford, North Adams, Pittsfield, Plymouth, Revere, South Yarmouth, Springfield, Watertown and Worcester.

The senior hours are held on Wednesdays (hours vary by location) for customers 75 years of age or older whose driver’s license or ID card expire in September, October, November and December including customers whose licenses / IDs were originally extended earlier this year and are expired.  This new service option is being offered to provide customers with some flexibility while conducting transactions and to facilitate proper “social-distancing” protocols and procedures to keep customers and staff safe and healthy.  Information regarding the new service hours and additional resources for seniors can be found at https://www.mass.gov/info-details/older-drivers.

Senior hours are by appointment only. Below are the options for seniors to renew by appointment:

  • If you are a AAA member, you may make a reservation now to renew your driver’s license/ID at a AAA location. Visit aaa.com/appointments to schedule your visit.
  • If you are not a AAA member, visit Mass.Gov/RMV to make a reservation to renew at an RMV Service Center. Select the Seniors License Renewal option on the Make/Cancel a Reservation transaction.
  • Email the RMV for assistance to renew at MassDOTRMVSeniors@dot.state.ma.us email address.
  • Call the RMV at 857-368-8005.

General appointments for license and ID renewals, as well as other essential in-person needs, are available to all customers at these locations throughout the business week. Select Renew My Driver’s License or Mass ID option on the Make/Cancel a Reservation at Mass.Gov/RMV to view availability and make a reservation at an open location.

The RMV recommends that all customers get ready online before their appointment. Visit Mass.Gov/RMV and click on “Online Service Center,” select your renewal transaction (Driver’s License or ID), and then follow the prompts to verify your identity and start your transaction.

The RMV is introducing these service channel alternatives in light of the COVID-19 public health emergency to encourage ‘social-distancing’ in its Service Centers and prioritize other essential in-person needs by appointment-only. All RMV customers are encouraged to visit www.Mass.Gov/RMV to complete one of over 40 other transactions available online, by mail, or by phone.

For additional information on RMV service offerings during the COVID-19 pandemic, please visit www.mass.gov/rmv or https://www.mass.gov/info-details/rmv-covid-19-information.

Written By:

Recent Posts

MassDOT Announces 2021 Transportation Innovation Conference posted on May 6

MassDOT Announces 2021 Transportation Innovation Conference

The Massachusetts Department of Transportation (MassDOT) is announcing that the Transportation Innovation Conference is scheduled to be held virtually this month, on Tuesday, May 25, Wednesday, May 26 and Thursday, May 27. The purpose of the conference is to showcase the latest technologies and equipment and to convene transportation officials, advocates, members of the private sector, and municipal officials to discuss trends in the industry, government-involved programs and initiatives.

Sumner Tunnel Swing Lane Returning to Pre-COVID Operations posted on May 5

Sumner Tunnel Swing Lane Returning to Pre-COVID Operations

The Massachusetts Department of Transportation (MassDOT) is announcing that the Sumner Tunnel “swing lane” will return to a pre-COVID operation schedule on Monday, May 10, 2021. The swing lane will be activated weekdays, Monday through Friday, from 5:00 a.m. to 10:00 a.m., and will have scheduled adjusted openings on holidays and special events, as needed. This lane is utilized to accommodate returning traffic volumes on Route 1A.

Statewide Exit Renumbering Work Update posted on May 5

Statewide Exit Renumbering Work Update

The Massachusetts Department of Transportation (MassDOT) is announcing the status of new milepost-based signs at various locations on Interstate 93 northbound and southbound between Boston and Methuen. The sign installation operations are continuing nightly during overnight hours from 8:00 p.m. to 5:00 a.m. the following morning. The work is expected to be completed in approximately four weeks.