Post Content

Fore River Bridge, Quincy Tower, August 29, 2013MassDOT today announced the launch of a new Customer Notification System to provide timely information by e-mail to customers about upcoming events and service changes for major bridge projects along with Boston area interstate highway planned overnight lane and ramp closures.

Customers can subscribe to receive alerts by email about the projects of interest to them by visiting a new, one-stop notification web page:  https://public.govdelivery.com/accounts/MADOT/subscriber/new

“We are committed to improving customer service and providing useful information in a simple to receive and timely manner,” said MassDOT Secretary & CEO Richard A. Davey. “Just as the new MBTA T-Alerts system allows T riders to sign up and receive alerts about service issues, we are moving to provide roadway users and those interested in major projects with the same kinds of options.”

Beginning today, customers will be able to visit the notification web page, enter a contact e-mail and select from a list of topics for e-mail notification of project service impacts, upcoming meetings, and other important information.

Projects and topics available for e-mail notifications initially will include:

  • Longfellow Bridge
  • Charles River Basin Bridges
  • Whittier Bridge
  • Burns Bridge
  • Route 79/Braga Bridge
  • Fore River Bridge
  • Boston area I-90, I-93 weekly list of pre-planned overnight lane and ramp closures

The listing of MassDOT communications available via the new notification system will be expanded in the coming months.

Each person signing up online will automatically receive a welcome message confirming their subscription and reminding them to check back as MassDOT adds new topics as they become available.

Some project websites will include a direct link to sign up for the communications directly related to that project.

Subscribers will receive notifications via email through the MassDOT partnership with GovDelivery, a leader in public digital communication also providing service to more than 500 government organizations, including the MBTA for T-Alerts.

Written By:

Recent Posts

Massachusetts To Install Mile-Based Exit Numbers On Major Highways posted on Nov 20

Massachusetts To Install Mile-Based Exit Numbers On Major Highways

MassDOT is announcing it is taking steps to install federally-mandated mile-based exit signs on the Commonwealth’s major and limited access highways, including, but not limited to, I-90, I-93, I-95, Route 3 and I-495. Public meetings will be held in the coming months to provide information   …Continue Reading Massachusetts To Install Mile-Based Exit Numbers On Major Highways

MBTA: Winter Preparation posted on Nov 19

MBTA: Winter Preparation

The MBTA announced infrastructure, vehicle, and management initiatives undertaken this year that continue the MBTA’s continually improving preparations in advance of the winter season. In advance of this winter season, a number of actions related to infrastructure have been taken to best prepare the MBTA   …Continue Reading MBTA: Winter Preparation

MassDOT, MAPFRE Insurance Reminder: Avoid “Blackout Wednesday” and Buckle Up This Thanksgiving posted on Nov 12

MassDOT, MAPFRE Insurance Reminder: Avoid “Blackout Wednesday” and Buckle Up This Thanksgiving

The two most traveled holidays are upon us, with the first being Thanksgiving weekend. From Wednesday, November 27th through Monday, December 2nd, all drivers should be aware of the factors that make this holiday one of the deadliest for our roadways. According to the National   …Continue Reading MassDOT, MAPFRE Insurance Reminder: Avoid “Blackout Wednesday” and Buckle Up This Thanksgiving