Post Content

Fore River Bridge, Quincy Tower, August 29, 2013MassDOT today announced the launch of a new Customer Notification System to provide timely information by e-mail to customers about upcoming events and service changes for major bridge projects along with Boston area interstate highway planned overnight lane and ramp closures.

Customers can subscribe to receive alerts by email about the projects of interest to them by visiting a new, one-stop notification web page:  https://public.govdelivery.com/accounts/MADOT/subscriber/new

“We are committed to improving customer service and providing useful information in a simple to receive and timely manner,” said MassDOT Secretary & CEO Richard A. Davey. “Just as the new MBTA T-Alerts system allows T riders to sign up and receive alerts about service issues, we are moving to provide roadway users and those interested in major projects with the same kinds of options.”

Beginning today, customers will be able to visit the notification web page, enter a contact e-mail and select from a list of topics for e-mail notification of project service impacts, upcoming meetings, and other important information.

Projects and topics available for e-mail notifications initially will include:

  • Longfellow Bridge
  • Charles River Basin Bridges
  • Whittier Bridge
  • Burns Bridge
  • Route 79/Braga Bridge
  • Fore River Bridge
  • Boston area I-90, I-93 weekly list of pre-planned overnight lane and ramp closures

The listing of MassDOT communications available via the new notification system will be expanded in the coming months.

Each person signing up online will automatically receive a welcome message confirming their subscription and reminding them to check back as MassDOT adds new topics as they become available.

Some project websites will include a direct link to sign up for the communications directly related to that project.

Subscribers will receive notifications via email through the MassDOT partnership with GovDelivery, a leader in public digital communication also providing service to more than 500 government organizations, including the MBTA for T-Alerts.

Written By:

Recent Posts

Commission on the Future of Transportation Releases Recommendations Aimed to Move More People, Reduce Emissions in the Commonwealth posted on Dec 14

Commission on the Future of Transportation Releases Recommendations Aimed to Move More People, Reduce Emissions in the Commonwealth

Today, the Commission on the Future of Transportation in the Commonwealth released its two-part report on transportation needs and challenges facing the Commonwealth between 2020 and 2040. The Commission was established by Executive Order No. 579, signed by Governor Charlie Baker in January 2018, to   …Continue Reading Commission on the Future of Transportation Releases Recommendations Aimed to Move More People, Reduce Emissions in the Commonwealth

Baker-Polito Administration Announces Community Transit Grant Program Awards posted on Dec 12

Baker-Polito Administration Announces Community Transit Grant Program Awards

The Baker-Polito Administration is pleased to announce a total of $10.2 million dollars for cities, towns and non-profits to use under the Community Transit Grant Program administered by the Massachusetts Department of Transportation (MassDOT).  The competitive grant program awards money to be used for transit   …Continue Reading Baker-Polito Administration Announces Community Transit Grant Program Awards

New MBTA General Manager Appointed posted on Dec 11

New MBTA General Manager Appointed

Transportation Secretary and CEO Stephanie Pollack announced today the appointment of MBTA Fiscal and Management Control Board Vice Chair Steve Poftak as the new General Manager of the MBTA. Poftak, who will succeed Luis Ramirez, brings to the position deep knowledge of MBTA operations and   …Continue Reading New MBTA General Manager Appointed