Post Content

MBTA Countdown Sign, April 24, 2014The MBTA this week rolled out customer service enhancements that make public transit even easier to use: real-time arrival information for the Red, Orange & Blue Lines is now available at mbta.com, the Bus Countdown Clock system has been activated at Dudley station and the installation of new, re-designed system maps is underway.

“As part of our ongoing effort to make the MBTA more customer-friendly and convenient to use, these three new improvements will make trip planning and way finding easier than ever,” said MBTA General Manager Dr. Beverly Scott. “Information is key in making our customers’ trips as smooth as possible; knowing where you’re going or when your bus or train is coming can make all the difference.”

Following the introduction of the first bus countdown sign at Forest Hills this winter, the MBTA has activated the second at Dudley station, the busiest bus terminal in New England. The signs, using real-time bus tracking data, will provide information about when each route serving that station is next expected to depart, using both audio and visual messaging. Nine other stations are set to receive the signs by this summer: Harvard Square; Haymarket, Ashmont; Kenmore; Maverick, Wonderland, Jackson Square, and Central Square. Due to its size, Dudley has two bus countdown signs; most other stations will have one central location for information.

In addition to increasing arrival time information inside stations, the MBTA has launched real-time arrival information for the Red, Orange & Blue Lines on mbta.com. The MBTA Open-Data Initiative has resulted in dozens of great apps for customers to use, and it is an exciting next step to be putting this information on the MBTA website to complement existing schedule and alert information. Customers on the website can pull up real-time information for individual stations in addition to being able to access it on their phones. Currently real-time information is available for all bus routes and the Red, Blue, and Orange Lines. Real-time arrival information can be found at: http://www.mbta.com/rider_tools/realtime_subway/

Written By:

Recent Posts

Registry Announces Appointments for In-person Transactions are Continuing as State of Emergency is Lifted Today posted on Jun 15

Registry Announces Appointments for In-person Transactions are Continuing as State of Emergency is Lifted Today

The Massachusetts Registry of Motor Vehicles (RMV) is announcing that many of the new initiatives that were put in place to provide additional flexibility for its customers during the COVID-19 pandemic, will continue as the State of Emergency in Massachusetts is lifted as of today, Tuesday, June 15.

MassDOT, MAPFRE Insurance Reminder: Summer Road Safety posted on Jun 10

MassDOT, MAPFRE Insurance Reminder: Summer Road Safety

Now that Massachusetts has lifted their COVID-19 restrictions and mask mandates, this summer will surely be one to remember! After a year of being cooped up and unable to see family and friends, residents are eager to get to the beaches, concerts, and cook-outs while many may take to the highways for a much-needed road trip. Especially this summer, it’s important to remember that the summer months are the deadliest when it comes to traffic crashes or accidents. Preparing and planning ahead of time before any trip is worth it to prevent breakdowns or crashes.

Upcoming Wellington Circle Study Virtual Public Meeting posted on Jun 10

Upcoming Wellington Circle Study Virtual Public Meeting

The Massachusetts Department of Transportation (MassDOT) is announcing that a virtual public information meeting for MassDOT’s Wellington Circle Study will be held on Thursday, June 24, from 7:00 p.m. to 8:30 p.m.